SXSW14 Panel Picker | A. Witteman & R. van den Oever

User Testing in Agilehow to make it work

SXSW14 Panel Picker | A. Witteman & R. van den Oever

they have a lot in common......why is it so hard?

SXSW14 Panel Picker | A. Witteman & R. van den Oever

doesn’tfit in

our sprint

takes a lot of

timeI don’tsee theresults

it gives us extra

work

we were just up

to speed

it is to soon to testwith users

we don’t have time for a prototype

knowing the user is not

part of my job

SXSW14 Panel Picker | A. Witteman & R. van den Oever

We like to present you our 3 major learnings and a guide

how-to-DIY..

SXSW14 Panel Picker | A. Witteman & R. van den Oever

1.Merge iterations

SXSW14 Panel Picker | A. Witteman & R. van den Oever

iteration is the heartbeatof both, use it!

SXSW14 Panel Picker | A. Witteman & R. van den Oever

SXSW14 Panel Picker | A. Witteman & R. van den Oever

2. Eliminate Waste

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Product = PrototypeUser Test = Documentation/Report

our new

approach

SXSW14 Panel Picker | A. Witteman & R. van den Oever

no editing

SXSW14 Panel Picker | A. Witteman & R. van den Oever

• Screen actions & (Facial expressions) & Team reactions in 1 video without editing• Mobile• Remote• in Context• Low Cost (< €100,-)

DIY setup allows:

SXSW14 Panel Picker | A. Witteman & R. van den Oever

SXSW14 Panel Picker | A. Witteman & R. van den Oever

SXSW14 Panel Picker | A. Witteman & R. van den Oever

3. Visualize Progress

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Show value in:

• Product• Knowledge• Process (ROI)

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Product

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Knowledge

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Knowledge

SXSW14 Panel Picker | A. Witteman & R. van den Oever

Process (ROI): which metics to use

SXSW14 Panel Picker | A. Witteman & R. van den Oever

thank you.All information shown serve as a summary.