swees re - questionnaire for it companies2-product & pi

8/3/2019 Swees Re - Questionnaire for IT Companies2-Product & PI

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aQuestionnaire for hardware and software companies

Information on the company applying for insurance

1. Insured

Name: .

Place: .. Country:

2. When was your company founded? ...........................................

3. In which countries and with which products (see question 9) do you operate?

4. Number of employees:

- Computer engineers .. - Programmers ..... - Administration

- Systems analysts .... - Other specialists - Marketing / sales

5. Information on wages / fees / sales

Current Coming Market, geographicalyear year (estimated) (share in %)

- Wages . . ..

- Turnover . . ..

- Fees . . ..

6. Product and operating security

a) Quality assurance (e.g. ISO 9000/9001):

How are the products manufactured and tested (e.g. configuration requirements for hardware andsoftware)?

.

.

.- Is there a formal acceptance of the products after installation and testing?

yes no

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How are the products protected against viruses?

.

.

How do you ensure the specialist skills of your employees (e.g. in-service training, training courses,instruction)?

.

.

- Do you obtain clearances using competent outside counsel before products are released?

yes no

- Are they consulted on all media law issues including content review, editorial procedures and

complaint handling as well as all intellectual property law issues?yes no

If no, please specify

.

- Are there internal procedures to avoid the infringement of intellectual property rights?

yes no

Please specify

.

b) Operational security:

What is the nature of your security planning in relation to software and services?

..

..

Is it possible to reconstruct all data (own and customer data) during and after processing?

..

..

How do you back up data for security purposes? How often?

..

..

How are products identified and how are they tracked?

.



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.

Do you have an established complaints system, and if so, how is it organized (documentation)?

.

Product information

7. Liability / projects

a) Do your contracts contain disclaimers, guarantees, warranties, hold harmless agreements etc.affecting your legal liability?

..

..

Please attach contracts, terms of business, disclaimers, guarantees.

b) Please attach reference list of projects already realized (sector, type of project, customers).

8. In which of the following branches of business are you involved? % of annual receipts

Development of custom software ..................................

Development of standard software (incl. software licence sales) ..................................

Modification of custom or standard software ..................................

Maintenance / service to custom or standard software ..................................

Consultancy / training ..................................

Hardware manufacture

..................................

Hardware sale / installation

..................................

Hardware procurement

..................................

Other (Which?) ..................................

9. Do you develop software for the following branches?

Process control / automation Communications / networks / Internet

Systems software CAD, CAE, CAM, CIM, etc

Artificial intelligence / expert systems Medicine, pharmaceuticals, chemical

Banking / stock market transactions industry, military, transport networks,

Programming aids (utilities, tools, CASE) flight operations, nuclear plant

MIS Management Information Systems

Please attach information magazine / brochures.



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10. Custom software

Do you provide the following for the custom software you develop?:

Program documentation? If so, how comprehensive?

User documentation? If so, how comprehensive?

.

.

A project sequence guide?

.

.

How are your customers trained / instructed?

.

.

What development tools do you use?

.

.

What level of service / maintenance do you provide for your products? How are updatesimplemented?

.

.

Previous insurance / claims

11. Have you previously been insured?

yes no

If yes, please specify Insurer(s), policy period(s), limit(s) of indemnity:

.

.

12. Has a previous application been declined?

yes no

13. Has a previous insurance required an increase in premium / special restrictions or was itterminated or not renewed by an insurer?



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yes no

If yes, please give detailed information

.

14. Have any claims been made against your company during the past 5 years?

yes no

If yes, please give amount and background of each claim

.

.

15. Is your company aware of any circumstance or incidents which may result in a claim against yourcompany?

yes no

16. Limit and deductible required?

.

I/We declare that the statements and particulars in this proposal are true and that I/we have not misstatedor suppressed any material facts. I/We agree that this proposal, together with any other informationsupplied by me/us, shall form the basis of any contract of insurance effected thereon.

Date Signature of representative Signature of applicant

Please enclose the following documents:

Contracts and/or terms of business

Reference list relating to projects already completed

Specimen of licence and maintenance agreements used

Brochures / annual reports

...............................


swees re - questionnaire for it companies2-product & pi

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