Swapnil Agrawal

SAP SD Manager Ph No (+41) - 767754676

E-Mail ID - agswap86@gmail.com

Objective: Seeking a challenging career as SAP SD Manager where I can contribute by effectively

managing a team of consultants and also augment my technical and functional knowledge.

Professional Summary:

Currently working as SAP SD Manager with Infosys Limited, Switzerland with expertise in managing consulting teams

6.4 years of experience with Infosys Ltd. India (2 years onsite experience with Infosys Brazil & 5 months with Infosys Switzerland)

Involved with 2 end-to end implementations, 1 upgrade, 2 support & 1 enhancement projects. Also, involved in around 10 estimation/assessment projects.

6 months experience with TSI Perot Systems Limited(now acquired by DELL) as Software Associate.

Educational Qualification:

Degree Board/Institute/University Percentage Passing YearMBA NMIMS University, Mumbai 72 2010B.Tech.(Computer Engineering)

College Of Technology, GBPUA&T, Pantnagar

71 2007

12th Delhi Public School, Haridwar

76 2003

10th Delhi Public School, Haridwar

82 2001

Technical Skills:

SAP-SD (SAP ECC 6.0) Pricing Shipment Transportation Rebate Management Credit Management Condition Technique Integration with FI/MM modules Interface with non-SAP systems

Sales Processes Intercompany & HUB Process

Third Party Sales Proforma Invoices Stock Transport Order

Regional Knowledge Brazil Nota-Fiscal Argentina E-Invoicing

Project Experience:

1) Consulant, Infosys Technologies Limited, Switzerland(Mar 2016 – Till Now)PROJECT DETAILS – SAP SD Global Mid-Size ProjectsIt is responsible for executing Mid-size projects for SAP SD module for client business by providing best functional & technical solutions

Contributiona) SAP SD Manager, 4PL Logistics Implementation Project team responsible for managing

the SAP SD team & handling the most critical & complex changes.b) Being in the client facing role, responsible for proper requirement gathering & passing the

information to the colleagues at multiple locations.c) Since, the project includes coordinating with multiple partners like the client system

platform integrator, Logistics partner etc, I was also acting as the overall solution lead responsible for the overall design & integration points as well.

2) Consultant, Infosys Technologies Limited(Apr 2015 – Mar 2016)PROJECT DETAILS – SAP SD Global Mid-Size ProjectsIt is responsible for executing Mid-size projects for SAP SD module for client business by providing best functional & technical solutions

Contributiond) Cluster Lead, Global Mid-size Projects team responsible for handling the most critical &

complex projects for my cluster.e) Responsible for performing functional changes on the most criticial mid-size projects for

the cluster being senior member of the team.f) Major projects worked on include Streamlining pricing methodology for all FPS countries,

Veg divestment assessment & scoping the changes related for the same.g) Mentoring the other team members in the cluster related to SAP technical details & client

business processes.

3) Consultant, Infosys Technologies Limited(Nov 2013-Mar 2015)PROJECT DETAILS- SAP SD Global Enhancement It is responsible for performing small-medium size SAP SD developments/changes required from time to time for Client business by providing best possible functional & technical solutions.

Contributiona) Team Lead, Global Enhancement SD team responsible for handling the most critical

requirements from Client businessb) Responsible for doing functional changes on the most critical objects according to

business requirements.c) Major enhancements worked upon include Activating Intercompany Scenarios for

Australia business, Activating Early Order Process & related rebate configurations for the same.

d) Assigning, Mentoring & getting the work done from other team members.e) Responsible for creating & delivering the monthly delivery plan for the

enhancements & ensuring that the plan is met during the month.f) Major contribution in implementing the standard SAP Argentina E-Invoicing solution.

4) Senior Associate Consultant, Infosys Technologia Do Brasil(Oct 2012 – Oct 2013)PROJECT DETAILS- SAP SD LATAM Support It is a part of the Global SAP SD Support team working on day-to-day issues for client business by providing best possible functional & technical solutions within SLA guidelines.

Contributiona) Expertise in end-to-end requirement gathering from the client & documenting them

for the technical team to take forwardb) Senior member of the onsite LATAM SAP SD Support team in direct client facing rolec) Major issues resolved included issues related to Brazil Nota Fiscal, issues related to

SAP & non-SAP interface, user training issues etc. Onsite Coordinator, responsible for understanding Client LATAM business processes & sharing the same with the team of around 10 people.

d) Extensive contribution in building & scaling up the new LATAM support team while taking over the support from the currently existing vendor.

e) Provided multiple user trainings required on industry best practices.

5) Senior Associate Consultant, Infosys Technologia Do Brasil(Mar 2012 – Oct 2012)PROJECT DETAILS- SAP SD LATAM Foundation Implementation ProjectIt was the end-to-end implementation of Foundation system for the LATAM region. We were responsible for fit-gap analysis for the LATAM processes, customizations & the testing for the same in development & test systems.

Contributiona) Member of the onsite team responsible initially for fit-gap analysis of the existing

system & the new foundation system.b) Involved in critical SD related configurations like LATAM Localization, Pricing

Configurations, Intercompany & HUB related configurations which were done at onsite due to the criticality & urgency involved.

c) Extensive contribution in the timely completion of the customization & development by coordinating between the offshore development team & onsite team.

d) Important contribution in doing the Integration Testing & subsequent UAT with the BPAs for the scripts created during the initial analysis phase.

e) Major contribution in implementation of Brazil Localization mapped according to business processes.

6) Associate Consultant, Infosys Technologia Do Brasil(Nov 2011 – Mar 2012) PROJECT DETAILS- SAP SD LATAM Upgrade Project It was the first project under the huge Client LATAM project. We were responsible for the upgrade of Client LATAM SAP system from 4.7 to 6.0 version.

Contributiona) Onsite Lead, responsible for understanding Client LATAM business processes &

documenting them by creating test scripts for the testing of the upgraded system within the project timelines.

b) Coordinating with the offshore & onsite team for the business process information flow & getting the test scripts ready on time for different phases of the project.

c) Confidence building with the client being the SPOC for SAP SD team.d) Major contribution in creating test scripts for Intercompany Scenarios, Rebate scenarios

etc.

7) Associate Consultant, Infosys Technologies Limited(June, 2010 – Nov, 2011)PROJECT DETAILS- SAP SD Global Support

It is the support team working on resolving day-to-day issues for the Client Global business by providing the best possible business & technical solutions.

Contributiona) Offshore Lead, SAP SD NAFTA Support Team- Responsible for resolving the issues for

Client´s NAFTA business in a timely manner. b) Documenting new business process changes based on the inputs from onsite team.c) Responsible for integrating the new team members by providing effective KTs on regular

basis.

8) Software Associate, TSI Perot Systems Limited(Dec, 2007 – May,2008)PROJECT DETAILS- Motorola ‘Good Technology’ Testing It was a testing team working on testing on different applications of ‘Good Technology’ software for Motorola.

Contributiona) Team Member, Testing team responsible for manual testing of multiple applications on

Motorola ‘Good Technology’ software.

Achievements

1) Recently, got a Spot Award for exceptional work in Assessment phase for the 4PL Logistics Implementation Project. Along with this, I have received around 3 more Awards for effectively managing the enhancement team which resulted in exceptional deliveries & for contribution towards scaling up the LATAM support team & also ability to learn new things including Brazilian Localization.

2) Responsible for around 30% increase in revenues from the Global Enhancementteam by focusing on timely delivery & effective communication with the clients.

3) Knowledge document published in SAP SCN on ‘Argentina E-Invoicing-Web Services’ 4) Got top most ratings for the last 3 years during the appraisal cycle.5) Created 2 Knowledge Documents on ‘Condition Technique used in TAXBRA’ &

‘Argentina E-Invoicing Web Service’ which were highly appreciated by managers.6) Cleared Internal Company Certifications on SAP SD, Enterprise Functions, Overview of

Discrete Manufacturing & Business Analysis(Intermediate level).7) Got multiple Client appreciations for delivering best possible solutions on time.8) Only Indian in the whole LATAM onsite project team who could communicate in Portuguese

with the local Brazil users 9) Got 3rd Prize in Infosys Pune DC level Lawn Tennis Tournament10)Got 1st Prize in National Level Singing Competition organized in school.

Personal Skills

Fast & Efficient Goal Oriented Good Communication Skills

Personal Information:

Father’s Name : Mr. Sudhir Kumar AgarwalDate of Birth : 21st Feb, 1986Nationality : Indian

Marital Status : MarriedLanguages Known : English, Hindi and basics of PortugueseAddress : Zurcherstrasse 13, Basel, 4058, Switzerland.

I hereby declare that the information furnished above is true to the best of my knowledge.

Swapnil Agrawal