User Guide

SW4 12G HD-SDI

HD-SDI Switchers

HD-SDI Switcher

68-3187-01 Rev. A 02 19

Safety InstructionsSafety Instructions • English

WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данныйсимвол, ,еслиуказаннапродукте,предупреждаетпользователяоналичиинеизолированногоопасногонапряжениявнутрикорпусапродукта,котороеможетпривестикпоражениюэлектрическимтоком.

ВНИМАНИЕ: Данныйсимвол, ,еслиуказаннапродукте,предупреждаетпользователяоналичииважныхинструкцийпоэксплуатациииобслуживаниювруководстве,прилагаемомкданномуоборудованию.

Дляполученияинформацииоправилахтехникибезопасности,соблюдениинормативныхтребований,электромагнитнойсовместимости(ЭМП/ЭДС),возможностидоступаидругихвопросахсм.руководствопобезопасностиисоблюдениюнормативныхтребованийExtronнасайте Extron:,www.extron.com, номерпокаталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，有触电危险。

注意： 产品上的这个标志意在 提示用户设备随附的用户手册中有 重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍 使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

안전 지침 • 한국어

경고: 이기호 가제품에사용될경우,제품의인클로저내에있는접지되지않은위험한전류로인해사용자가감전될위험이있음을경고합니다.

주의: 이기호 가제품에사용될경우,장비와함께제공된책자에나와있는주요운영및유지보수(정비)지침을경고합니다.

안전가이드라인,규제준수,EMI/EMF호환성,접근성,그리고관련항목에대한자세한내용은Extron웹사이트(www.extron.com)의Extron안전및규제준수안내서,68-290-01조항을참조하십시오.

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著 可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告:この記号 が製品上に表示されている場合は、筐体内に絶縁されて いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に 記載されている重要な操作と保守(整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に ついては、エクストロンのウェブサイト www.extron.com より 『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧ください。

Copyright© 2019 Extron Electronics. All rights reserved. www.extron.com

TrademarksAll trademarks mentioned in this guide are the properties of their respective owners.The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free. Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems, and ZipClip

Registered Service Mark(SM) : S3 Service Support Solutions

Trademarks (™)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and ZipCaddy

FCC Class A NoticeThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.

VCCI-A Noticeこの装置は、クラスＡ情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。 ＶＣＣI－Ａ

Battery NoticeThis product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

NotificationsThe following notifications are used in this guide:

CAUTION: Risk of minor personal injury.

ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software CommandsCommands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ̂ B 51 ̂ W^C.0[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —tSOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New.Click the OK button.

Specifications AvailabilityProduct specifications are available on the Extron website, www.extron.com.

Extron Glossary of TermsA glossary of terms is available at: http://www.extron.com/technology/glossary.aspx.

Contents Contents

Introduction ...............................................1About this Guide .................................................. 1About the SW4 12G HD-SDI Switcher ................. 1Features .............................................................. 1Application Diagram ............................................ 2

Installation .................................................3Installation Overview ............................................ 3Rear Panel Features ............................................ 4Wiring for RS-232 Control ................................... 5

Operation ...................................................6Front Panel Features ............................................ 6Operations........................................................... 7

Selecting an Input ............................................ 7Auto-input Switching ....................................... 7Resetting ......................................................... 7Locking the Front Panel (Executive Mode)........ 8

SIS Configuration and Control ...................9Using Simple Instruction Set (SIS) Commands ..... 9

Host-to-switcher Communications .................. 9Switcher-initiated Messages ............................ 9Error Responses ............................................ 10Using the Command and Response Table ..... 10Symbol Definitions ......................................... 11

Command and Response Table for SIS Commands ...................................................... 12

Software Configuration and Control ........15Downloading and Installing PCS ........................ 15

Downloading PCS from the Download Center Page ................................................. 15

Installing Using the PCS Product Page .......... 17Starting PCS ..................................................... 19Using PCS ......................................................... 20

Main Window Overview ................................. 20Menus ........................................................... 21AV Controls ................................................... 23General Settings ............................................ 23Resetting the Unit .......................................... 26Updating Firmware using PCS ....................... 27

Reference Information .............................31Mounting the SW4 12G HD-SDI Switchers ........ 31

Tabletop Use ................................................. 31Rack Mounting .............................................. 31Furniture Mounting......................................... 32

Updating Firmware using Firmware Loader ........ 32Downloading Firmware Loader ...................... 32Updating Firmware Using Firmware Loader .......................................................... 34

viiSW4 12G HD-SDI • Contents

SW4 12G HD_SDI • Contents viii

SW4 12G HD-SDI • Introduction 1

Introduction

This section gives an overview of the Extron SW4 12G HD-SDI switcher. Topics include:

• About this Guide

• About the SW4 12G HD-SDI Switcher

• Features

• Application Diagram

About this GuideThis guide describes the SW4 12G HD-SDI switcher and discusses how to install, configure, and operate it.

In this guide, the terms “SW4 12G HD-SDI” and “switcher” are used interchangeably to refer to the SW4 12G HD-SDI switcher.

About the SW4 12G HD-SDI SwitcherThe Extron SW4 12G HD-SDI is a four-input, two-output 12G-SDI switcher. It switches multi-rate SDI video, embedded audio, and other ancillary data between four source devices and delivers simultaneous output signals to a pair of SDI displays or sink devices. The SW4 12G HD-SDI supports video resolutions up to 4K @ 60 Hz, HDR, and data rates up to 11.88 Gbps, including all common serial digital video data rates specified by SMPTE and ITU standards. To ensure signal integrity over long cable runs, the switcher features automatic input cable equalization and output reclocking. The SW4 12G HD-SDI provides RS-232, front panel, and auto-input switching control options.

Features• Inputs — Four female BNC connectors.

• Outputs — Two female BNC connectors.

• Automatically adapts to SMPTE and ITU digital video standards for SDI signals up to a 12G-SDI data rate.

• Supports data rates from 270 Mbps to 11.88 Gbps.

• Supports video resolutions up to 4K @ 60 Hz — The SW4 12G HD-SDI supports resolutions up to 4096x2160 @ 60 Hz with 4:2:2 or 4:2:0 chroma sampling at 10 bits per color.

• Support for High Dynamic Range (HDR) video — Enables greater contrast range and wider color gamut by providing the necessary video bandwidth, color depth, and metadata interchange capability for HDR video.

• Dual buffered output — Allows for simultaneous viewing and recording of the selected input signal, eliminating the cost of a separate distribution amplifier.

• Automatic input cable equalization — Compensates for attenuation on the selected signal and automatically equalizes cables at distances up to 230 feet (70 meters) for 12G-SDI signals, 787 feet (240 meters) for HD-SDI, and 984 feet (300 meters) for SDI.

SW4 12G HD-SDI • Introduction 2

• Automatic output reclocking — Reshapes and restores timing of digital video signals at each output for recognized input data rates, eliminating high frequency jitter and provides AV system designers with additional headroom when connecting multiple devices.

• Passes ancillary data including HDR, embedded audio, closed captioning, and time code — Up to 16 channels of embedded audio at 48 kHz, 24-bit audio, closed captions, and time code are passed through to both outputs.

• Video output muting — The dual buffered output can be muted via SIS commands, allowing the user to control when video is displayed.

• Input rate LEDs — Convenient front panel indicators allow visual confirmation of 12G-SDI, 6G-SDI, 3G-SDI, HD-SDI, and SDI input data rates for quick, visual identification of the selected digital video signal.

• Extron Product Configuration Software (PCS) — Provides a convenient method of configuring multiple products using a single software application.

• Multiple control options including RS-232, front panel, and auto-input switching.

• Auto-input switching — Automatically switches to highest or lowest numbered input with an active video signal, based on configured priority.

• Front panel security lockout — Prevents unauthorized use in non-secure environments.

• Front panel USB configuration port — Provides convenient access for setup, configuration, and firmware updates.

• Rack mountable, 1U half rack width metal enclosure

• Internal Extron Everlast™ power supply — Provides worldwide power compatibility, with high demonstrated reliability and low power consumption for reduced operating cost.

• Extron Everlast Power Supply is covered by a 7-year parts and labor warranty.

Application DiagramThe following diagram shows a typical application for a SW4 12G HD-SDI.

50-60Hz

100-240V 0.1A MAX

1 2 3 4 A B

INPUTS REMOTEOUTPUTSSW4 12G HD-SDI

Tx Rx G

RS-232

TCP/IP1

31

42

31

42

31

42

2

3

100

LINK

ACT

COM

IR

INPUTRELAY

TXRX

R

IPL 250

®

ON

OFF

DISPLAY

MUTE

SCREEN

UP

SCREEN

DOWN

VCR

DVD

DOC

CAM

LAPTOP

PC

MODEL 80

FLAT PANEL

ExtronSW4 12G HD-SDIFour Input 12G-SDI Switcher

RS-232

12G-SDI Display

12G-SDIProjector

12G-SDICameras

HD-SDIPlayer

TouchLinkControl System

IPL 250IP Link ControlProcessor

JOG

SETMENU1 2

2160p30

00 : 00 : 00 : 001:45:24

Figure 1. SW4 HD 4K PLUS Application Diagram

1

SW4 12G HD-SDI • Installation 3

Installation

This section describes the installation and setup of the SW4 12G HD-SDI switchers. Topics include:

• Installation Overview

• Rear Panel Features

• Wiring for RS-232 Control

Installation OverviewTo install and set up the SW4 12G HD-SDI switcher:

1. Turn off all equipment and disconnect it from the power source.

2. (Optional) Mount the switcher on a rack shelf or furniture (see Mounting the SW4 12G HD-SDI Switcher on page 31).

3. Connect video inputs to the BNC input connectors 1 through 4 (see figure 2, B, on the next page).

NOTE: Each input is equalized regardless of the rate.

4. Connect one or two video output devices to the BNC output connectors (C).

NOTE: Mirrored outputs 1 and 2 output identical signals.

5. If the switcher will be connected to a computer or host controller for remote configuration and control, do either of the following:

• Wire the provided 3-pole captive screw connector to an RS-232 cable. Connect the RS-232 cable to the RS-232 port on the rear panel of the switcher and to the host RS-232 port (see the illustration at right). Protocol for the RS-232 port is 9600 baud, 8 data bits, 1 stop bit, no parity.

• Connect a USB A to mini B cable from the computer to the front panel USB Config port (see figure 4, B, on page 6).

6. Power on the input and output devices, then connect power to the switcher by connecting the provided IEC power cord to the switcher power connector (see figure 2, A) and to an AC outlet.

Switcher

Rec

eive

Tran

smit

Gro

und

RS-232

Tx Rx

DB9 connector (female)pinout to control equipment

Computer

5 1

9 6

Pin RS-232 Function1 —2 Rx Receive data (+)3 Tx Transmit data (–)4 —5 Gnd Signal ground6 —7 — —8 — —9 — —

—

—

—

SW4 12G HD-SDI • Installation 4

Rear Panel Features

50-60Hz

100-240V 0.1A MAX

1 2 3 4 A B

INPUTS REMOTEOUTPUTSSW4 12G HD-SDI

Tx Rx G

RS-232

A B C D

A Power connector C Output connectors

B SDI input connectors D RS-232 control connector

Figure 2. SW4 12G HD-SDI Rear Panel

A Power connector — Connect this male IEC connector to an AC power source. The switcher powers on when the power cable is connected.

ATTENTION:

• The installation must always be in accordance with the applicable provisions of National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.

B SDI input connectors 1 through 4 — Connect up to four SDI video inputs to these female 75 ohm BNC connectors.

Each input is equalized, regardless of the rate. The SW4 12G HD-SDI equalizes incoming input signals with the following distances:

• Up to 230 feet (70 meters) at 11.88 Gbps

• Up to 295 feet (90 meters) at 5.94 Gbps

• Up to 590 feet (180 meters) at 2.97 Gbps

• Up to 787 feet (240 meters) at 1.485 Gbps

• Up to 300 meters (984 feet) at 270 mbps

C SDI output connectors A and B — Connect one or two SDI output devices to these female BNC buffered output connectors. These connectors output identical SDI signals, buffered and reclocked.

The outputs receive and pass all ancillary data (HDR, embedded audio, closed caption, and time code). Unknown rates are buffered but not reclocked.

The SW4 12G HD-SDI passes and distributes up to 16 channels of embedded audio at 48 kHz, 24-bit audio with video.

D RS-232 connector — Use this 3-pole, 3.5 mm captive screw connector for RS-232 communication between the switcher and the computer.

To enable RS-232 control, connect the Tx (transmit), Rx (receive) and G (ground) pins to the serial port of your computer (see Wiring for RS-232 Control on the next page).

The default RS-232 protocol for this port is 9600 baud, 8 data bits, 1 stop bit, and no parity.

2

SW4 12G HD-SDI • Installation 5

Wiring for RS-232 ControlUse a female 9-pin D-to-bare wire RS-232 cable or a universal control cable (UC50' or UC100') to connect your computer or control system to the RS-232 pins of the Remote connector.

1. Wire the unterminated end of the RS-232 cable to the provided 3-pole captive screw plug as described below. Connect the transmit, receive, and ground wires of the cable to the three pins of the connector, starting at the left:

• Connect the transmit wire to pin 1 which plugs into the Tx (transmit) port.

• Connect the receive wire to pin 2 which plugs into the Rx (receive) port.

• Connect the ground wire to pin 3 which plugs into the G (ground) port.

2. Plug the 3-pole connector into the Remote receptacle on the rear panel of the switcher.

3. Connect the other end of the cable to the appropriate computer or control system connector.

Figure 3 shows how to wire this connector for RS-232.

Computer orControl SystemRS-232 Port

SW4 12G HD-SDI SwitcherRear PanelRemote Port

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Ground (G)

Transmit (Tx) Receive (Rx) Transmit (Tx)

Receive (Rx)

Tx Rx G

RS-232

Figure 3. Remote Connector Pin Assignments

3

SW4 12G HD-SDI • Operation 6

Operation

This section describes the operation of the SW4 12G HD-SDI switchers. Topics include:

• Front Panel Features

• Operations

Front Panel Features

SDI SWITCHER

CONFIG

AUTOSWITCH

SW4 12G HD-SDI

1INPUTS RATE

2 3 4 270 Mbps 5.94 Gbps

1.485 Gbps 11.88 Gbps

2.97 Gbps OTHER

A B C D

Figure 4. SW4 12G HD-SDI Front Panel

A AUTO SWITCH LED — This LED lights when auto-input switching is enabled (see Auto-Input Switching on page 7 for more information).

B CONFIG port — Connect a USB cable (USB A to mini-B) between your computer and this female USB mini-B port to configure and control the switcher via PCS or SIS commands, and to update the firmware.

C Input selection buttons and LEDs — Press one of these buttons to select an input to switch to the outputs. The green LED at the right of each button lights when the corresponding input is selected. If auto-input switching is in effect, these buttons are disabled, but the LEDs continue to light to indicate the selected input.

D Rate indicator LEDs — These six LEDs light to indicate the incoming SDI rate: 270 Mbps, 1.485 Gbps, 2.97 Gbps, 5.94 Gbps, 11.88 Gbps, or other. If the switcher detects a rate other than those represented by the other five LEDs, the Other LED lights.

When the switcher detects a valid rate on the input, the signal is equalized and reclocked to that rate on the output. If the rate is not a valid one, the input is equalized, but is not reclocked.

4

SW4 12G HD-SDI • Operation 7

Operations

Selecting an InputTo switch an input to the outputs, use any of the following methods:

• Front panel — Select an input by pressing the desired front input button. The LED of the selected input lights.

NOTE: Outputs 1 and 2 output identical signals.

• PCS — See AV Controls on page 23.

• SIS commands — See the Input Selection commands on page 12.

If you are using auto-input switching, no action is necessary. The switcher automatically switches to the highest or lowest numbered active input, depending on the configuration (see “Auto-input Switching”).

Auto-input SwitchingAuto-input switching allows the SW4 12G HD-SDI to automatically select the active, connected input based on detection of an active video signal. Using PCS or SIS commands, you can enable or disable auto-input switching, and select the auto-input switch mode.

When auto-input switching is in effect, the green Auto Switch LED on the front panel lights and the front panel input buttons are disabled. (The button LED for the selected input lights.)

Auto-input switch modes

By default, auto-input switching is off. To enable it, select one of the auto switch modes using PCS (see Configuring auto-input switching on page 26) or SIS commands (see the Auto-input Switch Mode commands on page 12). The switcher switches to the highest- or lowest-numbered input that has an active signal.

• Highest active input — The switcher selects the active input with the highest number (priority order 4, 3, 2, 1).

• Lowest active input — The switcher selects the active input with the lowest number (priority order 1, 2, 3, 4).

ResettingResetting returns the unit to its factory-set values. To reset the switcher, use either of these methods:

• PCS — See Resetting the Unit on page 26.

• SIS commands — Enter the EZXXX} SIS command (see the Resetting command on page 14).

SW4 12G HD-SDI • Operation 8

Locking the Front Panel (Executive Mode)To prevent front panel input buttons being pressed accidentally or by unauthorized users, you can place the switcher in front panel lock mode.

To toggle lock mode on and off, use any of the following methods:

• Press and hold the Input 1 and Input 2 buttons simultaneously, until all front panel LEDs blink three times (approximately 5 seconds).

• PCS — See Enabling and disabling front panel lockout on page 26.

• SIS commands — See the Front Panel Lockout (Executive Mode) commands on page 12.

If an input button is pressed while the switcher is in front panel lock mode, all front panel LEDs blink once, then the switcher reverts to the currently selected input.

NOTE: RS-232 and USB communication remain enabled while the switcher is in lock mode.

SW4 12G HD-SDI • SIS Configuration and Control 9

SIS Configuration and Control

This section describes remote operation of the SW4 12G HD-SDI switchers. Topics include:

• Using Simple Instruction Set (SIS) Commands

• Command and Response Table for SIS Commands

Using Simple Instruction Set (SIS) CommandsThe SW4 12G HD-SDI can be remotely set up and controlled via Extron SIS commands that are issued from a host computer or other device, such as a control system. SIS commands can be issued via RS-232 from the computer serial port to the switcher rear panel Remote port (see Wiring for RS-232 Control on page 5) or USB from a computer USB port to the switcher front panel Config port.

Host-to-switcher CommunicationsSIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. You can enter these commands from your computer using a communication software program such as Extron DataViewer. When the switcher determines that a command is valid, it executes the command and sends a response to the host device.

Responses from the SW4 12G HD-SDI to the host computer end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

Switcher-initiated MessagesWhen a local event such as a front panel selection or change in signal status takes place, the switcher responds by sending a message to the host, indicating what change has occurred. No response is required from the host.

The switcher sends the following message when it is first powered on:

(C) Copyright 20nn, Extron Electronics, SW4 12G HD-SDI, Vn.nn, 60-1683-01

20nn is the year in which the copyright for the firmware was registered, and Vn.nn is the firmware version number

SW4 12G HD-SDI • SIS Configuration and Control 10

Error ResponsesIf the switcher is unable to execute a command it receives because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The following error response codes can be sent:

E01 – Invalid input channel (out of range)E06 – Invalid input during auto-input switchingE10 – Invalid commandE13 – Invalid value (out of range)

Using the Command and Response TableThe Command and Response Table for SIS Commands, starting on page 12, lists valid ASCII and hexadecimal command codes, the switcher responses to the host, and a description of the command function or the results of executing the command.

The conversion table below is for use with the command and response table.

ASCII to Hex Conversion Table

•

Space

Figure 5. ASCII to Hex Conversion Table

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SW4 12G HD-SDI • SIS Configuration and Control 11

Symbol Definitions] = CR/LF (carriage return with line feed) (hex 0D 0A)

} or | = Soft carriage return (no line feed)

• = Space

E or W = Escape

NOTE: Unless otherwise indicated, commands are not case-sensitive.

X! = Input number 0 through 4 0 = Deselect (mute) all inputs (disable outputs)

X@ = Video mute 0 = Unmute video (default) 1 = Mute video

X# = Auto-input switch mode 0 = Disabled — Manual switching (default) 1 = Enabled — The switcher selects the active input with the highest number. 2 = Enabled — The switcher selects the active input with the lowest number.

X$ = Front panel lock (executive mode) 0 = Off or disabled (default) 1 = On or enabled

X% = Unit name. The name can have up to 24 alphanumeric characters including hyphens (-), with no spaces. The first character must be a letter, and the last character cannot be a hyphen. The default is SW4-12G-HD-SDI.

X^ = Verbose mode 0 = None 1 = Verbose mode (default) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries

NOTES:

• In verbose response mode, the switcher responds with unsolicited responses for value and setting changes that may result from a signal change, or a setting adjustment made via another interface.

• For example, the switcher can send out a notice of a change in some setting without receiving a query via a PC or a control system. That change could have been a result of an internal process, a selection made from the front panel, or a selection made via PCS. This is an example of a verbose (wordy) relationship between the controller and a connected device.

• If tagged responses are enabled, all View type commands return the command string plus the data, the same as in responses for setting a value. For example: Command: E CN } Response: Ipn • X% ] (tagged response) or X% ] (untagged response)

X& = Input signal presence 0 = No signal present 1 = Signal present

X* = Reclocker rate 0 = Automatic mode 1 = 11.88 Gbps 2 = 5.94 Gbps 3 = 2.97 Gbps 4 = 1.485 Gbps 5 = 270 Mbps

X( = Firmware version numer, expressed to the second decimal place

SW4 12G HD-SDI • SIS Configuration and Control 12

Command and Response Table for SIS Commands

CommandASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

Input SelectionSelect input (audio and video)

X!! InX!•All] Select input X!.

View input ! X!] View the selected input (X!).

KEY: X! = Input number 0 through 4 0 = Deselect all inputs (disable output)

MutingVideo mute X@ B VmtX@] Mute the video signal. View video mute status B X@] Show video mute status X@.

KEY: X@ = Video mute setting 0 = Unmute (default), 1 = mute

ReclockingSet output reclocker rate X* = RteX*] Set the reclocker rate to X*.Query output reclocker = X*] View the reclocker rate.

KEY: X* = Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps, 3 = 2.97 Gbps, 4 = 1.485 Gbps, 5 = 270 Mbps

Auto-input Switch ModeSet the auto-input switch mode

EX# AUSW} AuswX#] Set the auto-input switch mode to X#.

View auto-input switch mode E AUSW} X#] View current auto-input switch mode X#.

KEY: X# = Auto-input switch mode 0 = Disabled — Manual switching (default) 1 = Enabled — The switcher selects the active input with the highest number. 2 = Enabled — The switcher selects the active input with the lowest number.

Signal PresenceRequest status and reclocker rate of all signals

E LS} X&1•X&2•X&3•X&4*X*]In verbose modes 2 and 3: SigX&1•X&2•X&3•X&4*X*]

View the signal presence X& and reclocker rate X* of all inputs.

KEY: X& = Input and output signal status 0 = No signal detected (default), 1 = Signal detected X* = Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps, 3 = 2.97 Gbps, 4 = 1.485 Gbps, 5 = 270 Mbps

Front Panel Lockout (Executive Mode)Enable or disable lock mode X$ X ExeX$] Select front panel lock mode X$.

View lockout status X X$] Show lock mode status X$.

KEY: X$ = Front panel lock mode 0 = Lock mode off (default), 1 = Lock mode on

SW4 12G HD-SDI • SIS Configuration and Control 13

CommandASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

Unit NameSet unit name EX%CN} Ipn•X%] Assign name X% for the switcher. Set name to factory default E•CN} Ipn•SW4-12G-HD-SDI]View unit name ECN} X%] Show the current switcher name

X%

KEY: X% = Unit name Consists of up to 24 alphanumeric characters, including the hyphen (-).

Information RequestsRequest information I InX!•VmtX@•AuswX#•RteX*]

View selected input X!, video mute status X@, auto-input switch mode X#, and reclocker rate X*.

Query model name 1I SW4-12G-HD-SDI]In verbose modes 2 and 3: Inf01*SW4-12G-HD-SDI]

Show the switcher model name.Query model description 2I 12G•SDI•SWITCHER]

In verbose modes 2 and 3: Inf02*12G•SDI•SWITCHER]

Show the switcher model and signal type.

Query part number N 60-1683-01]In verbose modes 2 and 3: Pno•60-1683-01]

Show the part number of the switcher.

Query firmware version Q X(]In verbose modes 2 and 3: VerX(]

Show firmware version number X(, to the second decimal place.

Example: Q 1.01] Query firmware version and build

*Q n.nn.nnnn]In verbose modes 2 and 3: Bldn.nn.nnnn]

Show the firmware version and build number.

Query detailed firmware version

0Q n.nn.nnnn]In verbose modes 2 and 3: Vern.nn.nnnn]

Show complete firmware version number.

KEY: X! = Input number 0 through 4. 0 = no input selected. X@ = Video mute setting 0 = Unmute (default), 1 = mute X# = Auto-input switch mode 0 = Disabled — Manual switching (default) 1 = Enabled — The switcher selects the active input with the highest number. 2 = Enabled — The switcher selects the active input with the lowest number. X& = Input and output signal status 0 = No signal detected (default), 1 = Signal detected X* = Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps, 3 = 2.97, Gbps, 4 = 1.485 Gbps, 5 = 270 Mbps X( = Firmware version Displayed to the second decimal place.

SW4 12G HD-SDI • SIS Configuration and Control 14

CommandASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

Verbose ModeSet verbose mode EX^CV} VrbX^] Set the verbose mode to X^

View verbose mode ECV} X^]In verbose modes 2 and 3: VrbX^]

View current verbose mode X^.

KEY: X^ = Verbose mode 0 = None 1 = Verbose mode (default for USB and RS-232 connections) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries See the Verbose mode symbol definition for details on these modes.

ResettingReset all device settings to factory defaults

EZXXX} Zpx] Reset product-specific settings to factory default values. Does not affect IP settings or user files.

SW4 12G HD-SDI • Software Configuration and Control 15

Software Configuration and Control

The Extron Product Configuration Software offers another way to control the switcher via USB. The graphical interface includes some of the same functions as those available via the device front panel and SIS commands. PCS is compatible with most Microsoft® Windows operating systems. The software is available at www.extron.com.

This section provides instructions for obtaining and using PCS. The following topics are included:

• Downloading and Installing PCS

• Starting PCS

• Using PCS

Downloading and Installing PCSTo download PCS from the Extron website, locate it on the Download Center page or go to the PCS product page.

Downloading PCS from the Download Center Page

Figure 6. Download Tab and Software Button on the Download Screen

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SW4 12G HD-SDI • Software Configuration and Control 16

1. On the Extron website, select the Download tab (see figure 6, 1, on the previous page), then click the Software button (2).

Alternatively, hover the mouse pointer over the Download tab, then move the pointer to the Software link in the Downloads column and click it.

2. Click the P link (see figure 7, 1).

Figure 7. PCS Link on Download Center Screen

3. Locate PCS on the list of available software programs and click the Download link (2) to the far right of the name.

4. If a login page appears, fill in the required information to log into the www.extron.com website (if you need an ID number, see your Extron representative).

If no login page appears, skip to step 7.

5. Follow the instructions on the subsequent screens to complete the software program installation.

6. Submit any required information to start the download.

7. Double-click on the icon for the executable (.exe) file at the bottom of the page.

8. Follow the instructions that appear on the screen to install the program.

NOTE: By default, the installation creates a folder on your computer at: C:\Program Files (x86)\Extron\Extron PCS

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SW4 12G HD-SDI • Software Configuration and Control 17

Installing Using the PCS Product PageTo install PCS using the Extron website PCS product page:

1. From the Product Shortcuts dropdown menu, select PCS.

Figure 8. Product Shortcuts Menu on the Extron Website

The PCS product page opens (see figure 9 on the next page).

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SW4 12G HD-SDI • Software Configuration and Control 18

Figure 9. PCS Product Page

1. In the Power Search field (see figure 9, 1), type PCS. A drop-down menu of selected search results appears under the field.

2. Press <Enter> on the keyboard or select PCS from the drop-down menu.

3. Click the Download button (2).

4. If a login page appears, fill in the required information to log into the www.extron.com website (if you need an ID number, see your Extron representative).

If no login page appears, skip to step 7.

5. Follow the instructions on the subsequent screens to complete the software program installation.

NOTE: By default, the installation creates a folder on your computer at: C:\Program Files (x86)\Extron\Extron PCS

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SW4 12G HD-SDI • Software Configuration and Control 19

Starting PCSStart PCS as follows:

1. Ensure the computer is connected to the USB port on the switcher front panel.

2. Click Start > Programs > Extron Electronics > Extron Product Configuration Software > Extron Product Configuration Software. The Product Configuration Software opens with the Device Discovery window (see figure 10).

Figure 10. Device Discovery Window

3. Select your SW4 12G HD-SDI device USB port (see figure 10, 1)

4. Click Connect (2). The Product Configuration Software main window opens (see figure 11 on the next page).

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SW4 12G HD-SDI • Software Configuration and Control 20

Using PCSPCS enables you to perform configuration tasks, such as selecting and muting inputs, enabling and disabling auto-input switching and front panel lockout, and updating firmware.

Main Window OverviewWhen a connection is established between PCS on the computer and the switcher, the main window opens.

1 Main Device tab 3 AV Controls panel 5 PCS menu icon

2 Device tab 4 General Settings panel

Figure 11. Main Window

The main window has the following components:

1 Main device tab — Contains a plus (+) button, which displays the Device Discovery screen when another device screen is already displayed. It also has a down arrow button, which displays a configuration drop-down menu. For more information about this tab, see the main PCS Help File, accessible from the PCS menu (see figure 11, 5).

2 Device tabs — (More than one tab can be displayed) These tabs contain the names of devices that are either connected to the computer (via USB or TCP/IP) or have been selected for viewing offline.

• If a device is online, connected to the computer, the circle in front of the name on its tab is green. If a device is offline, the circle is gray.

• Each device tab contains a down arrow button, which opens the Device menu. From this menu, you can disconnect from the switcher, view certain hardware settings, reset the switcher to factory defaults, rename the switcher, update firmware, and view information about the SW4 12G HD-SDI PCS module. See Device menu on the next page for explanations of these items.

• When you hover the mouse pointer over a tab, an X in a circle appears on the tab. Click the X to disconnect from the device and close its window.

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SW4 12G HD-SDI • Software Configuration and Control 21

3 AV Controls panel — In this panel you can select (switch) an input, and mute and unmute the audio and video signal. To collapse and hide this panel, click the arrow button in the upper-right corner of the panel.

For a description of the components of this panel, see AV Controls on page 23.

4 General Settings panel — This panel contains a Hardware Settings button, which you can click to view information about your SW4 12G HD-SDI unit and to change its device name. It also contains the controls that enable you to select the reclocker rate, lock or unlock the front panel, and enable and set priorities for auto-input switching.

5 PCS menu icon — Click this icon to display the PCS menu, from which you can open the general PCS help file, open the PCS introductory tutorial, expand or collapse the text on the device tabs to display or hide the device IP addresses (TCP/IP connection only), enable and disable certain dialog boxes that appear in response to actions, check the software version number, and exit the PCS program (see PCS menu on the next page for a description of these items).

MenusThe main window contains two drop-down menus: the Device menu and the PCS menu. You can access these menus by clicking the appropriate icons.

Device menu

To display the Device drop-down menu for your switcher, click the down arrow on its device tab. The menu contains the following items:

• Disconnect — Disconnects the switcher from the computer. You can still click the configuration buttons to display the pages, but all interactive fields are disabled.

• Settings — Displays the Hardware Settings submenu, which opens the Hardware Settings dialog box. This screen enables you to view information about the unit, including the part number, model name, model description, and firmware version. You can also edit the device name (see Viewing and configuring hardware settings on page 24 for details).

• Reset Device — Opens a Reset Device screen on which you can initiate a switcher reset to factory defaults (see Resetting the Unit on page 26 for more information).

• Update Firmware — Displays the Update Firmware to this Device submenu, from which you can select to upload a new firmware version to the switcher (see Updating Firmware using PCS on page 27 for the procedure).

• About This Module — Opens the dialog box shown at right, which displays the part number and version of the switcher module of PCS.

SW4 12G HD-SDI • Software Configuration and Control 22

PCS menu

To display the PCS drop-down menu, click the PCS menu icon in the upper-right corner of the main window (see figure 11, 5, on page 20).

The PCS menu contains items that provide information about PCS, of which the SW4 12G HD-SDI module is a part. It contains the following items:

• Show Expanded Device Tabs — Expands or collapses the text on the device tabs to show or hide the switcher USB connection.

• Software Settings — Opens a screen that allows you to enable all confirmation dialog boxes (see the Extron PCS Help File for more information).

• Tutorial — Opens a screen that shows what the items on the menu bar are used for. This screen appears when PCS is opened, unless you click the OK button to disable it.

• Extron PCS Help — Opens the general PCS help file, which provides information on the basic PCS program. It does not discuss specific devices such as SW4 12G HD-SDI.

• About Extron PCS — Opens the About - Extron PCS window, which provides information about the current PCS software, including version number and part number.

Figure 12. About PCS Window

At the bottom of this window, you can click the Details button to view all the modules within the software, and the Licenses button to view the PCS licenses. To close this window, click OK.

• Exit — Closes PCS.

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SW4 12G HD-SDI • Software Configuration and Control 23

AV ControlsThe AV Controls panel of the main window enables you to switch inputs and mute or unmute video and audio signals. The buttons in this panel are not available if the computer is not connected to a switcher (see Starting PCS on page 19).

The AV Controls panel contains the following:

1 AV Inputs buttons — Click these buttons to select or switch inputs. The buttons also show input connection status: selected or source connected (see Selecting an Input for details).

2 AV Mute button — Click this button to mute and unmute the audio and video signals.

3 Expand and Collapse button — Click this left arrow button to expand or hide the AV Controls panel. The panel is reduced to a bar at the left edge of the main window.

When the panel is collapsed, the arrow at the top of the bar points right. To redisplay the panel, click the right arrow button.

General SettingsThe General Settings panel provides configurable settings for the front panel lock mode (executive mode), auto-input switching, and reclocking. It also contains the Hardware Settings button, which lets you open the Hardware Settings screen.

Figure 13. General Settings Panel

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SW4 12G HD-SDI • Software Configuration and Control 24

The following functions are available from the General Settings panel:

Viewing and configuring hardware settings

To access the hardware settings screen, click the Hardware Settings button (see figure 13, 1, on the previous page) to open the Hardware Settings screen (you can also access this screen by selecting Settings>Hardware Settings from the Device menu).

This screen has two side tabs. It opens with the Unit Information tab (see figure 14, 1) selected.

Figure 14. Hardware Settings Screen

• Unit Information —This screen contains view-only information about the SW4 12G HD-SDI: part number, model name, model description, and the firmware version.

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SW4 12G HD-SDI • Software Configuration and Control 25

• Device Name — Select the Device Name tab (see figure 15, 1) to view and edit the name of the connected SW4 12G HD-SDI switcher.

Figure 15. Device Name Screen

• To edit the device name, click in the Enter a Device Name field (2) and type the new name (only letters, numbers, and the hyphen (-) can be used in this field). When finished, click Apply (4).

• To reset the device name to its factory default (SW4-12G-HD-SDI) click Reset to Default (3).

• Click Cancel to close the window without making any changes.

Selecting the reclocker rate

To set the reclocker rate, select the desired rate from the drop-down menu. The default is Other.

Figure 16. Reclocker Rate Menu

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SW4 12G HD-SDI • Software Configuration and Control 26

Enabling and disabling front panel lockout

In the Front Panel Lockout (Exec Mode) panel, select the desired radio button:

Figure 17. Front Panel Lockout Panel

• Unlock Front Panel (default) — The front panel input buttons are available to any user for input selection.

• Lock Front Panel — The front panel input selection buttons are disabled.

When a lock mode button is selected (changing the mode), all LEDs on the front panel blink three times.

Configuring auto-input switching

To enable auto-input switching, select the Enable Auto Switch checkbox in the Auto Switch panel.

Figure 18. Auto Switch Panel

To select the auto-input switching priority, select one of the following radio buttons:

• Priority to Highest Active Input Number — The switcher selects the active input with the highest number.

• Priority to Lowest Active Input Number — The switcher selects the active input with the lowest number.

Resetting the UnitTo reset the SW4 12G HD-SDI to its factory defaults while retaining the current firmware version:

1. From the Device menu, select Reset Device. The following window opens.

Figure 19. Reset Device Screen

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SW4 12G HD-SDI • Software Configuration and Control 27

2. On the Reset Device screen, click the Reset button (see figure 19, 1, on the previous page), to continue the reset.

When the reset is complete, a Settings Reset message appears at the top of the General Settings screen and the Reset Device screen closes.

Updating Firmware using PCSIf you are notified that new firmware is available for your switcher, download the firmware file from the Extron website and install it on your computer. You can then upload the new version of firmware to the switcher using PCS.

To find out the version of firmware currently loaded on your SW4 12G HD-SDI, select Settings>Hardware Settings from the Device menu to display the Unit Information screen (see figure 20, 1).

Figure 20. Firmware Version on Unit Information Screen

Alternatively, select the General Settings tab and click the Hardware Settings button.

If a newer firmware version is available, download the latest firmware file for the switcher to your computer (see Downloading the SW4 12G HD-SDI firmware on the next page).

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SW4 12G HD-SDI • Software Configuration and Control 28

Downloading the SW4 12G HD-SDI firmware

To obtain the latest version of firmware for the SW4 12G HD-SDI:

1. Go to www.extron.com, hover the mouse pointer over the Download tab at the top of the page (see figure 21, 1), then slide the pointer to the Downloads column, and click the Firmware link (2).

Figure 21. Firmware Link on the Download Tab

2. On the Download Center screen, click one of the S links (see figure 22, 1).

Figure 22. Download Center Page for Firmware

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SW4 12G HD-SDI • Software Configuration and Control 29

3. Scroll to locate the SW4 12G HD-SDI firmware, and click the Download link at the right.

4. On the login page that appears next, fill in the required information to log into the www.extron.com website (if you need an Extron Insider ID number, see your Extron representative).

5. Follow the instructions on the subsequent screens to complete the firmware installation.

6. Follow the instructions on the rest of the download screens to save the executable firmware file to your computer. Note the folder to which the file was saved.

NOTE: When downloaded from the Extron website, by default the firmware file is placed at C:\Program Files (x86)\Extron\Firmware\SW4 12G HD-SDI.

Uploading the firmware file

1. From the PCS device tab drop-down menu, select Update Firmware>Update Firmware to this Device.

Figure 23. Selecting Update Firmware from the Device Menu

The following prompt appears:

Figure 24. Update Firmware Confirmation Prompt

2. Click Continue. The Update Firmware to this Device dialog box opens. Click Open Firmware File (see figure 25, 1).

Figure 25. Open Firmware File Button

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SW4 12G HD-SDI • Software Configuration and Control 30

3. In the Firmware Files window, locate and select the desired firmware file, and click Open.

NOTE: Only valid SW4 12G HD-SDI firmware files with an .s19 extension are accepted.

Figure 26. Firmware Files Window

4. The Firmware File window closes and the path to the selected firmware file appears in the Update Firmware to this Device window (see figure 27, 1).

Figure 27. Update Button

5. Click Update (2). The Update Firmware to this Device window displays a progress bar showing the percent of the upload completed.

6. When the firmware update is complete, the SW4 12G HD-SDI main window closes and following window appears in front of the Device Discovery window. Click Close on the prompt.

Figure 28. Update Successful Window

7. The next prompt tells you to reconnect with the SW4 12G HD-SDI using the Device Discovery window. Click Close on this prompt and reconnect PCS to the switcher.

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SW4 12G HD-SDI • Reference Information 31

Reference Information

Mounting the SW4 12G HD-SDI SwitchersThe SW4 12G HD-SDI switchers can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table.

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués uniquement par un technicien qualifié.

Tabletop UseFour self-adhesive rubber feet are included with the SW4 12G HD-SDI units. For tabletop use, attach one foot at each corner on the bottom of the unit, and place the switcher where desired.

Rack MountingThe SW4 12G HD-SDI units can be mounted on a 9.5-inch, 6-inch, or 3.5-inch deep rack shelf. They can also be mounted vertically to the front or back rack support. For mounting procedures, see the instructions provided with the mounting option.

UL rack mounting guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the equipment in a rack.

1. Elevated operating ambient temperature — If the equipment is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (TMA = +122 °F, +50 °C) specified by Extron.

2. Reduced air flow — Install the equipment in a rack so the amount of air flow required for safe operation of the equipment is not compromised.

3. Mechanical loading — When mounting the equipment in the rack, ensure that uneven mechanical loading does not cause a hazardous condition.

4. Circuit overloading — When connecting the equipment to the supply circuit, consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

SW4 12G HD-SDI • Reference Information 32

Furniture MountingThe SW4 12G HD-SDI switchers can be mounted under a desk, table, or podium using an under-desk mounting kit (see the mounting instructions provided with the kit).

Updating Firmware using Firmware LoaderThe Firmware Loader program enables you to upload new versions of firmware to your SW4 12G HD-SDI. The program also provides a means of uploading firmware files to multiple devices simultaneously. When you are notified that new firmware is available for your switcher, download the firmware file from the Extron website and install it on your computer (see Downloading the SW4 12G HD-SDI Firmware on page 28). You can then upload the new version of firmware to the switcher.

Before updating any Extron product to the latest revision level, be sure to read the supplied release notes or contact Extron Technical Support to determine if your product requires a firmware update.

Downloading Firmware LoaderTo obtain this software from the Extron website:

1. On the Extron website, select the Download tab (see figure 29, 1).

Figure 29. Software Link on the Download Page

2. Click the Software link (2) in the Downloads column.

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SW4 12G HD-SDI • Reference Information 33

3. On the Download Center page, click the F link (see figure 30, 1) at the top or bottom of the screen.

Figure 30. Firmware Loader Link on Download Center Page

4. Locate Firmware Loader on the software products list, and click the Download link (2) at the far right.

5. If a login page that appears next, fill in the required information to log into the www.extron.com website (if you need an Extron Insider ID number, see your Extron representative).

If you have previously logged in to this website and entered your ID, the login screen does not appear. The executable Firmware Loader installer icon appears at the bottom of the screen.

6. Click the installer icon and follow the instructions on the subsequent screens to install Firmware Loader on your PC.

NOTE: When downloaded from the Extron website, by default the Firmware Loader files are placed at C:\Program Files (x86)\Extron\FWLoader.

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SW4 12G HD-SDI • Reference Information 34

Updating Firmware Using Firmware LoaderTo use Firmware Loader to upload a new firmware file to your unit:

1. Open the Firmware Loader via your desktop Start menu by making the following selections:

Start>All Programs>Extron Electronics>Firmware Loader>Firmware Loader

2. The Firmware Loader window opens, with the Add Device dialog box displayed in front of it.

3. From the Device Name drop-down menu (see figure 31, 1), select SW4 12G HD-SDI.

4. Click Connect (2). If the connection is successful, SW4 12G HD-SDI √ is displayed in green in the Connected Device panel (3).

Figure 31. Successful Connection to SW4 12G HD-SDI via Firmware Loader

5. Click Add (4) at the bottom of the dialog box. The Add Device window closes, and the SW4 12G HD-SDI information is added to the Device panel of the Firmware Loader dialog box.

6. Double click on <double click to set> in the New Firmware File column.

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SW4 12G HD-SDI • Reference Information 35

7. In the Choose Firmware File window, browse to locate the new firmware file, select it (see figure 32, 1), and click Open (2).

NOTES:

• When downloaded from the Extron website, by default the firmware is placed at C:\Program Files (x86)\Extron\Firmware\SW4 12G HD-SDI.

• The firmware file must have a .s19 extension. Attempting to upload a file with a different extension could cause the device to stop functioning.

Figure 32. Choose Firmware File Window

8. In the Firmware Loader dialog box, click Begin (see figure 33, 1).

Figure 33. Firmware Upload in Progress

The following indicators show the progress of the update:

• The Transfer Time panel shows the amounts of remaining and elapsed time for the update (2).

• The Total Progress panel (3) displays a progress bar with Uploading above it.

• In the Devices panel (4), the Progress column displays an incrementing percentage and another progress bar. The Status column displays Uploading.

9. The upload is complete when the Remaining Time panel shows 00.00.00, the Progress column shows 100%, and Completed is displayed above the progress bar and in the Status column. Close the Firmware Loader dialog box.

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Contact Information

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92905, 800.633.9876

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Japan:Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

Europe and Africa:Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

China:Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

Middle East:Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process. USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.