sustainable tourism - iceland naturally event | williamsburg, va | june 9, 2011

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Sustainable Tourism Bruno Maia/Naturezafotos.org Bruno Maia/Naturezafotos.org Bruno Maia/Naturezafotos.org Kingsmill Resort & Spa |Williamsburg, VA | June 9, 2011

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Defining sustainable tourism and how its capacity as a brand amplifier and marketing platform are relevant to all tourism businesses and destinations - specifically Iceland. Examples from San Francisco, TUI, Fairmont Hotels, National Geographic, and the Global Sustainable Tourism Criteria

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Page 1: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Sustainable Tourism

Bruno Maia/Naturezafotos.org

Bruno Maia/Naturezafotos.org

Bruno Maia/Naturezafotos.org

Kingsmill Resort & Spa |Williamsburg, VA | June 9, 2011

Page 2: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

What is sustainable tourism?

Page 3: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

What is sustainable tourism?

Page 4: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

The tourism industry has trouble defining it…

• Green Tourism

• Ecotourism

• Geotourism

• Authentic Travel

• Cultural Tourism

• Adventure Tourism

• Community Tourism

• Responsible Tourism

Page 5: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Sustainability is vital to the life of the tourism industry.

Sustainability principles refer to the environmental, economic and socio-cultural aspects of tourism development. A suitable balance must be established between these three dimensions to guarantee its long-term sustainability. UN World Tourism Organization

Page 6: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Every day, tourism plays a larger role in our world.

Page 7: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011
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Tourism in Iceland

Current Arrivals: 1.1 million2021 Arrivals: 1.6 million

Page 10: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Tourism in Iceland

Current Direct Impact: ISK250 bn2021 Direct Impact: ISK350 bn

Page 11: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Tourism in Iceland

Source: Elías Bj. Gíslason

Page 12: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Sustainable Tourism has the power to create change on a global scale.

• Preserve destinations for generations to come

• Safeguard our cultural and environmental heritage

• Promote social equality

• Energize new markets to travel to the destination

• Revitalize local communities

• Create jobs along the rich value chain

• Keep tourism dollars within destinations

• Help businesses reduce costs

Bruno Maia/Naturezafotos.org

Page 13: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

… but there is hesitancy.

• “It’s Just a Fad”• “Too Expensive”• “Too Complicated”• “Requires Sacrificing

Quality”• “No Return on Investment”

Page 14: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Consumers are ready.

• 66% in U.S. believe their travel choices make a difference

• 80% in Europe believe their travel choices make a difference

• 95% of business travelers think hotels should be “green”

• 44% consider the environment when making travel decisions

• 67% would change travel habits if they knew it made a difference

Bruno Maia/Naturezafotos.org

*Sabre Holdings, 2010**TUI

***Deloitte

Page 15: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

What do “sustainable travelers” look like?

• Younger. Average age is 39. Non-green traveler is 44.

• Educated. 48% have a college degree.

• Wealthier. 13% higher income.

• Spendy-er. $2,000 more on travel per year.

• Tech Savvy. Book online and value technology.

Bruno Maia/Naturezafotos.org

*Saber Holdings, 2010

** LOHAS**TUI*

Page 16: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

But what are they looking for?

Bruno Maia/Naturezafotos.org

Page 17: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

The things that you can probably guess…

• Conservation of natural resources• Protecting biodiversity• Reduction of waste• Minimizing effects on climate change

Bruno Maia/Naturezafotos.org

Page 18: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

And some you didn’t know you knew...

Uniqueness Quality ParticipationAuthenticity

Bruno Maia/Naturezafotos.org

Bruno Maia/Naturezafotos.org

Page 19: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011
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Sustainable tourism measures success in different ways

Type of Travel

Number of Visitors

How much money is spent

Quality of Travel

Length of Stay

Where themoney is spent

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With sustainable tourism

We all benefit.Travelers

Businesses

Tourism Boards

Governments

Residents

Bruno Maia/Naturezafotos.org

Page 25: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

GeotourismTourism that sustains or enhances the geographical character of a place – its environment, culture, aesthetics, heritage, and the well-being of its residents

SUSTAINABLE

TOURISMGEOTOURISM

A way to travel sustainably

A way to market sustainable travel

A w

ay to

eng

ag

e

resid

ents in

to

urism

Page 26: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

National Geographic and Travel Industry AssociationResearch of American Travelers:

• Over one-half think its harder to find unspoiled places than it used to be

• Three out of four don’t want their travel to harm the place they visit

• 74% seek “authentic”, “local,” and “distinct” experiences

• 55 – 65 million Americans can be considered “geotourists”

• These travelers spend 75% more than other travelers on each trip.

Page 27: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Local Geotourism

Council

Local Public Forums

Local Nominations

National Geographic Review & Editing

The Geotourism Process

GeotourismMapguide

Page 28: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Western BalkansSouthern EthiopiaEastern TennesseeDouro Valley, PortugalEastern Newfoundland

Sonora DesertLakes to LocksNE VermontVilcanota ValleyYellowstoneBaja CaliforniaCentral Cascades

Redwood Coast

Sierra NevadaFour CornersGuatemalaMontrealCrown of the

Continent

West VirginiaIsland of Hawai’ICrete/AthensShenandoahBahamasNamibia

Completed In Progress Coming

Page 29: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Geotourism MapGuides

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Geotourism Websites

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Geotourism Websites

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Geotourism ProcessThink Beyond the Map

Engage Stewardship Council for next steps andOngoing strategy

Page 35: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

San FranciscoRated one of the Top 10 green cities in the United Statesby National Geographic’s Green Guide

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Cultural Heritage PreservationAdvocating for Green Travel

Green Business ProgramInnovative Public Transit

Minimize Solid WasteEnergy Conscious

Green Meeting Spaces Local Food Movement

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Key Destination Activities

Sustainable Tourism Planning

Destination Marketing for Sustainable Businesses

Promotion of Sustainable Resources & Activities

Training and Services

Certification Programs

Page 41: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011
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TUI Travel

“Sustainability is still not a major deciding factor for most people when they choose a holiday…

“… but it is in the interests of our destinations and the environment that it

becomes a strong influence factor.”

Page 44: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

TUI Travel

A commitment to communicating the importance of sustainability

Encouragement of new practices

Rewarding efforts

Page 45: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

• 6% cut in carbon emissions by 2014

• 94% are engaging with social or environmental projects issues or organizations

• 77% of businesses are engaging their partners on environmental issues

• 92% of businesses have put in place sustainability management plans

TUI Travel

Page 46: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Introducing the Global Sustainable Tourism Criteria

A set of common guidelines created with the input of experts, groups and companies from around the planet, defining sustainable tourism in a way that is actionable, measurable and credible. Setting a minimum standard of sustainability for tourism businesses across the globe.

Page 47: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Fairmont Green Partnership Program

First chain-wide environmental program

Unique location of hotels

Page 48: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Fairmont Green Partnership Program

Waste Management

EnergyConservation

WaterConservation

CommunityPartnerships

Page 49: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Fairmont Green Partnership Program

Fairmont Royal York

Reduced water intake by 476,000 liters/day

Received award from City of Toronto for $50,000

Exceptional public relations

Fairmont Vancouver

Reduced carbon emissions by 7800 tons

Saved $700,000

Exceptional public relations

Page 50: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Sustainable Hotel Certification

• Provide Information to Improve Sustainability

• Verify claims to consumers• Help market businesses and attract new

customers• Cumulative benefit for destination brand

Page 51: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Hundreds of organizations are doingthe right thing. But each in different ways.

Page 52: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

Introducing the Global Sustainable Tourism Criteria

A truly global initiative.

Page 53: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

What are the Criteria?

• 37 criteria organized in 4 pillars of best practice:• Sustainability Management

• Social & Economic

• Cultural

• Environmental

• Minimum that any business should meet in order to consider themselves sustainable

Page 54: Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011

GSTC Criteria: Global input.Global standard.

Establishment of GSTC Criteria:

• Outreach to 80,000 constituencies

• 2,000 experts

• 18-month process

• 5 rounds

• 4,500 existing criteria analyzed

• 91% approval for any criterion

• ISEAL compliant

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What do the Criteria do?

• A universal language defining a minimum standard for sustainability

• A roadmap for businesses and destinations

• A guideline for establishing certification

• A way to build confidence for travelers

• The next big thing

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The Criteria Today• Certification Programs: baseline standards• Hotels: training programs and strategies• Destinations: legislation and marketing• Travelers: identification of best practices

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The Global Sustainable Tourism Criteria

www.gstcouncil.org

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The journey may be long.But it’s worth it.

Sustainability will not happen all at once.But, every little bit counts – for you and the traveler.

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David BrownSolimar International

[email protected](202) 518-6192

Shared Rewards.Shared Responsibilities.