sustainability report 2017 - nissi beach resort · nissi beach resort (hotel profile) nissi beach...

SUSTAINABILITY REPORT 2017

Sustainability Report 2017

Nissi Beach Resort recognises its

responsibility and is committed to

improving its performance towards a

sustainable future.

www.nissi-beach.com

We do care about

our environment

http://www.nissi-beach.com/

Nissi Beach Resort (Hotel Profile)

Nissi Beach is one of the island’s finest beaches, famous for soft white sand and clear waters.

www.nissi-beach.com


Overlooking this landmark,

the Nissi Beach Resort embraces the unique bay and is set within its own lush, tropical gardens.

We do care about

our environment


Our Awards


www.nissi-beach.com

We do care about

our environment


ENVIRONMENT

Whilst we strive to enhance the quality of our guests’ stay and ensure they take home memorable experiences, we do all that with respect to the local environment and we manage our impacts for the benefit of the local community in which we operate.


www.nissi-beach.com

We do care about

our environment


SAVINGENERGY

We are in a constant effort of upgrading our equipment with more adequate devices that include energy saving features in order to reduce energyconsumption onelectricity


We do care about

our environment www.nissi-beach.com


201518.34kWh

Electricity (kWh per guest night)

We do care about

our environment


www.nissi-beach.com

201617.58kWh 2017 17.49

kWh

44%

8%

46%

2%

Total Electricity Load

COOLING

LIGHTING

EQUIPMENT /

APPLIANCES

SERVICE AREAS



We do care about


Petrol and Gas Consumption (kWh per guest night)

20153.40kWh

20162.93kWh

20172.42kWh

20153.94kWh

20165.76kWh

20175.50kWh

The increase in gas consumption was due to the increased sales of the beach outlets



We do care about


Total Energy Consumption (kWh per guest night)

201525.68kWh

201626.27kWh 2017

25.51kWh


SAVINGWATER

We believe in reasonable use of water to reduceconsumption and minimise waste


We do care about



Water (Liters per guestnight)

2015 310 2016 2017300


We do care about


52%

17%

10%

21%

Total Water Consumption

ROOMS

PUBLIC AREAS

POOLS / PUBLIC

SHOWERS

BEACH SNACK BARS

310


We emphasize the importance of reducing waste and its responsible management by separating waste for it to be recycled as efficiently as possible

WASTE MANAGEMENT


We do care about



Recycled Waste


We do care about


Batteries Ink / Toner Lamps Used Oil

2017 : 48kg2016 : 45 kg2015 : 42 kg

2017 : 12kg2016 : 19kg2015 : 58 kg

2017 : 120kg2016 : 98 kg2015 : 115 kg

2017 : 2380 ltr2016 : 2350 ltr2015 : 4270 ltr

Plastic 17100 54600 70560

Paper 24280 21300 21300

Glass 40050 45600 48000

2015 (Kg) 2016 (kg) 2017 (Kg)


Sustainability Activities


We do care about


Energy consumption has been reduced by using Renewable Energy (solar) and heat/recovery systems for heating and cooling.

New energy saving system has been installed in all the beach suites and bungalows.

All the old external big lights and lamps in the complex have been replaced with led light technology.

Heat /Motion detectors have been placed where feasible in public areas.

Eye detection water fountains have been placed in all public toilets.

Recycled water from the Municipality is used for watering the gardens.


Sustainability Activities


We do care about


The percentage of goods and services bought locally is 40% of the total purchases items.

Great effort has been made also regarding our kitchen purchasing policy commitment and finally all our fresh produce purchases from local suppliers have exceeded 60% of the hotel purchases in fresh products.

Every effort is made to buy bulk quantities of chemicals (cleaning purposes/maintenance) and to return the plastic containers to the suppliers.

Any liquid and solid waste resulting from the Hotel’s operations are separated and handled by approved licensed suppliers and recyclers.


SAND DUNES PROJECT


We do care about



SAND DUNES PROJECT

A great effort has been made by the hotel in preserving and revamping the hotel’s sand dunes, following the guidelines set up by the Green Beach Project.


We do care about



All of the natural endemic plants on the beach have been preserved and expanded. On the Nissi Beach sand dunes you can see and enjoy more than 16 Cypriot beach endemic

plants of the island in very big numbers.


We do care about


SAND DUNES PROJECT


The Hotel has been active with participating in and supporting various local activities.


We do care about


Annual Beach Cleaning Day June 2017

SOCIAL RESPONSIBILITY


The Hotel has been offering donations to many social and community activities


We do care about


Lunch for people of third age


Dinner for ‘Melathron Agoniston’


The Hotel has been active with social and community activities offering donations and participating and supporting various local activities.


We do care about


Children Walk through the garden


Cat care project with donations



We do care about


The Hotel also supports, promotes the local culture, customs and traditions.

Serving Cyprus

Breakfast


Every year we organise blood donations at our hotel and we invite customers, as well as staff members to join us for this great cause.


We do care about



CUSTOMER SATISFACTION


We do care about


Our guests continue to trust

Nissi Beach Resort for their

holidays and the percentage of

repeater guests is 30%, which

shows clearly a high level of

guest satisfaction.


HUMANRESOURCES

At Nissi Beach Resort we

strive to provide a safe workplace where the human rights are respected in accordance with the collective agreements with the unions and the applicable legislation.


We do care about



We are an equal opportunity employer and we support theprotection of human rights, particularly those of our employees,the parties we do business with and the community where weoperate.

All new employees are informed before they start work aboutthe terms and conditions of their employment, including pay andwelfare arrangements.


We do care about


Employees 2015 2016 2017

Male Employees 116 115 109

Female Employees 119 122 102

Local Staff 196 202 169

Other nationalities 39 35 42


The greatest asset of Nissi Beach Resort is our employees, and we invest heavily in their continuous training and development and the upgrading of their skills.


We do care about


Training Provided 2015 2016 2017

External training

(# of programs / hours)

841 1549 619

On the job training


82 86 163

Total training


923 1635 782

Training hours / employee 3,56 6,54 3.7


CHILDPROTECTIONAt Nissi Beach Resort we ensure the protection of all children through devotion to the Child Protection guidelines adopted by our hotel and international laws

We are well aware of child abuse in the tourism industry worldwide and there are good practices and actions in place in order to eradicate the problem.


We do care about



SUSTAINABILITY WARRANTYWe maintain for many years Travelife Gold Certification,

which is the internationally recognised sustainability certification scheme developed for the travel industry in

partnership with the Tour Operators.

Our hotel achieved excellence in demonstrating advanced

sustainability whilst also encouraging others to participate in seeking

such continuing enhancement and dynamically communicating

progress.


We do care about



THANK YOU FORHELPING US ACHIEVE OUR GOALS!

sustainability report 2017 - nissi beach resort · nissi beach resort (hotel profile) nissi beach...

Documents