susan osterberg, cao julie lamb, hr partner€¦ · nashville. only replica of greek parthenon. goo...
TRANSCRIPT
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JOURNEY TO BUILD CUSTOMIZED PERFORMANCE & DEVELOPMENTSUSAN OSTERBERG, CAO JULIE LAMB, HR PARTNER
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FUN FACTS ABOUT NASHVILLE
Only replica of Greek Parthenon Goo Goo Clusers
“Good to the last drop” coined by Theodore Roosevelt
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SSR BY THE NUMBERS
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CAN’T TURN THE
SHIP ON A DIME
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CHANGE IN CULTURE
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RATINGS
5 3 124EXCEPTIONAL HIGHLY
EFFECTIVESOLID
PERFORMANCENEEDS
IMPROVEMENTNOT
EFFECTIVE
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STOP DOING WHAT DOESN’T
WORK
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SMALL CHANGES
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REAL CONVERSATIONS
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GALLUP ENGAGEMENT HIERARCHY
WHAT DO YOU DO BEST THAT CONTRIBUTES TO YOUR PERFORMANCE AT WORK?
LISTEN IF THIS PERSON CAN UNDERSTAND HOW THEIRSTRENGTHS AND TALENTS CONTRIBUTE TO SUCCESS OR THE TEAM’S SUCCESS.
COLLEAGUE MANAGER
CONSIDERING YOUR CURRENT PERFORMANCE, IN WHAT AREAS DO YOU NEED TO IMPROVE OR LEVERAGE? HOW DO YOU FEEL ABOUT YOUR CURRENT WORKLOAD, JOB/POSITION, AND WORK ENVIRONMENT?
LISTEN FOR WHETHER THEY HAVE THE DIRECTION AND SUPPORT TO BE SUCCESSFUL. CONSIDER IF THEYEXCEL IN CRITICAL AREAS WHERE YOU NEED THEM TO MAKE A DIFFERENCE. ARE THERE OTHER AREAS OF THEIR CURRENT PERFORMANCE YOU HAVE CONCERNS ABOUT?
LISTEN FOR WHAT THIS PERSON NEEDS FROM YOU AND FROM OTHERS ON THE TEAM TO ADDRESS THIS CHALLENGE.
WHAT IS THE GREATEST CHALLENGE YOU ARE FACING AT WORK? HOW CAN YOU ADDRESS THIS WITH YOUR TALENTS AND STRENGTHS?
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FOCUS ON THE PROCESS
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FOCUS ON THE PROCESS
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SUMMARY
• Culture• Commitment• Courage
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QUESTIONS?
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Session Evaluation
https://www.surveymonkey.com/r/SusanandJulie
All evaluations are available on the HR Summit Cloud Website which can be found inside
the back cover of your event guide.