survivor guide: leading in difficult times · storage industry it is your responsibility to ensure...
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Survivor Guide: Leading in Difficult Times
Harriet W. Pea, Senior DirectorGlobal Storage Technology Service Center
Sun MicrosystemsOctober 15, 2007
2Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Survivor Guide: Leading in Difficult TimesDuring her 23 years of IT/Technology Industry experience, Harriet has successfully navigated through several mergers/acquisitions and numerous rounds of downsizing. Through it all she has gained tremendous insight into what makes particular individuals and leaders successful in challenging situations. If you are in a leadership role in the IT or Storage industry it is your responsibility to ensure your organization's success in times of change. This session will provide practical tips and guidance on how to make sure you, and your organization are able to navigate change and thrive in difficult times.
Abstract
3Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Agenda
IntroductionLearnings Response TypesThe Leadership Role Talking to your StaffFirst Aid
On-going Health CareFor YouFor Your CareerSummary and Q&ASNIA Legal Notice
4Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Introduction
Harriet's Story - “Through the Ringer”“You can't thrive during these times, ...can you?”Why Try?
5Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Learnings
Management training on how to handle difficult times is often lackingPeople will respond from basic instinct unless they are taught differentlyThe good, the bad, and the ugly - Magnification of ethics and moralsSymbolism matters - Don’t underestimate perceptionsError on the side of action
6Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Response Types
The VictimSelf-fulfilling prophecy.
The ChildI got a problem …Fix it for me.
The DriverMy problem...My solution / My decision.
People will respond from instinct unless taught differently
7Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Your Role as a Leader
Leading the WayVision and MissionCommunication
Setting the ToneExpectations - What's Acceptable, What's Not
EducatingHow to RespondSelf Help
CounsellingListen & Direct
Managing SymbolismPay close attention to how you look & interact
8Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
How to Talk to Your Staff
Be as open as possibleDon't avoid your staff or the topicFind the balanceDiscuss possible responsesClarify acceptable responses
Don't trivialize the impactDiscuss emotionsPaint a realistic pictureDon't give answers you don't have
9Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Immediate First Aid
Be visible and accessibleSpend time with survivors
Allow some venting to occurDenial, Anger, and Depression
Return the focus on the businessClear direction and job expectations
Give back the power where ever possibleNew structure development, input on key decisions
Continue to “Lead”They will be watching – lead by example, and do what you say
10Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
On-going Health Care
Strengthen the Company vision and directionReward entrepreneurial thinkingEnhance the word "Growth" in your vocabularyCommunicate, Communicate, CommunicateCommit to offering regular opportunities for employees to add to their marketable credentialsContinue to “Lead”
11Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
For You
Realize that this has happened to you tooPay attention to signs of stressFind ways to de-stressGive yourself some mental time-offFind a ConfidantForgive Yourself
12Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
For Your Career
Think of yourself as an EntrepreneurDevelop a vision/mission statementKeep your resume up to dateIdentify concerns and have a backup planTake personal responsibility for keeping your skills up to dateGive and get supportKeep your options open
13Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Summary
IntroductionLearnings Response TypesThe Leadership Role Talking to your StaffFirst Aid
On-going Health CareFor YouFor Your Career
14Survivor Guide: Leading in Difficult Times© 2007 Storage Networking Industry Association. All Rights Reserved.
Q&A / Feedback
Please send any questions or comments on this presentation to SNIA: [email protected]