surviving domestic violence
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Surviving Domestic Violence. Seeking Support in Cyber-Space: Implications for E-Government Lynn Westbrook, School of Information The University of Texas at Austin Paper given at the Information Resources Management Conference, May 2007. Research Problem. DV is pervasive DV is costly - PowerPoint PPT PresentationTRANSCRIPT
Surviving Domestic Violence
Surviving Domestic Violence
Seeking Support in Cyber-Space: Implications for E-Government
Lynn Westbrook, School of InformationThe University of Texas at AustinPaper given at the Information Resources Management Conference, May 2007
Seeking Support in Cyber-Space: Implications for E-Government
Lynn Westbrook, School of InformationThe University of Texas at AustinPaper given at the Information Resources Management Conference, May 2007
Research Problem
Research Problem
DV is pervasiveDV is costlyDV requires tiered help
DV survivors use BBDV survivor needs unclear
DV survivor tools unclear
DV is pervasiveDV is costlyDV requires tiered help
DV survivors use BBDV survivor needs unclear
DV survivor tools unclear
Research MethodResearch MethodEstablished BB for survivors
Random sample, 1 yearEmergent codingHyperResearchInformation needsInformation resourcesSaturation; code-recode 93%
Established BB for survivors
Random sample, 1 yearEmergent codingHyperResearchInformation needsInformation resourcesSaturation; code-recode 93%
Information needs
Information needs
FinancesLawMental healthDomestic violence
Logistics
FinancesLawMental healthDomestic violence
Logistics
FinancesFinances
A by-product of abuse; as unavoidable as a black eye
He left all of our bills with me, including a loan that's in my name and his dad's name. The last thing he said before he left was that he'd kill me if I ruined his dad's credit.
A by-product of abuse; as unavoidable as a black eye
He left all of our bills with me, including a loan that's in my name and his dad's name. The last thing he said before he left was that he'd kill me if I ruined his dad's credit.
Law Law Make the system work and deal with its failures
Remember when you go to report an incident sometimes the bruises don't show up for a day, especially ones from being choked or restrained by the arms...go back the next day and have the cops take pictures
Make the system work and deal with its failures
Remember when you go to report an incident sometimes the bruises don't show up for a day, especially ones from being choked or restrained by the arms...go back the next day and have the cops take pictures
Mental healthMental health
Survivors, children, and even abusers’ needs
He said he'd go to anger management and counseling. Where can I seek help for that?
Survivors, children, and even abusers’ needs
He said he'd go to anger management and counseling. Where can I seek help for that?
Domestic violenceDomestic violence
Seeking confirmation and understanding
He makes me feel … no matter what I say or do it is never right. After looking at some of these websites I've realized that maybe this could be a form of abuse but when I talk to him about it he feels that it is not and that since he does not leave any physical bruises on my body that it is not abuse.
Seeking confirmation and understanding
He makes me feel … no matter what I say or do it is never right. After looking at some of these websites I've realized that maybe this could be a form of abuse but when I talk to him about it he feels that it is not and that since he does not leave any physical bruises on my body that it is not abuse.
LogisticsLogistics
Communication, relocation, & employment to survive
secretly pack documents, clothes, money etc so that when you leave you won't be empty handed if you have to go in a hurry
Communication, relocation, & employment to survive
secretly pack documents, clothes, money etc so that when you leave you won't be empty handed if you have to go in a hurry
Information resources
Information resources
All require energy, planning, and persistence
None are sufficientInclude the self, Internet, services, and individuals
All require energy, planning, and persistence
None are sufficientInclude the self, Internet, services, and individuals
The SelfThe SelfInformation seeking; practical and empowering
Use the Internet and books
Look for emotional support, facts, and resources
Information seeking; practical and empowering
Use the Internet and books
Look for emotional support, facts, and resources
Formal help Formal help
CounselingDV shelters & services
Police
CounselingDV shelters & services
Police
Informal helpInformal helpTrustworthy peopleActivities to distract, e.g., volunteering
Activities to heal, e.g., exercising
Objects, e.g., gun or dog
Trustworthy peopleActivities to distract, e.g., volunteering
Activities to heal, e.g., exercising
Objects, e.g., gun or dog
Possible implications
E-government considerations
• Identify misconceptions• Coordinate local, regional,
and national resources for those who move and to avoid duplication of effort
• Active prevention & aid in cyber-space
Other analysesOther analyses◊ Police department web sites in the 172 cities of the largest 100 US metroplexes
◊ All US state government web sites◊ In-depth interviews with survivors, police, and shelter staff in 10 diverse Texas cities
◊ Police department web sites in the 172 cities of the largest 100 US metroplexes
◊ All US state government web sites◊ In-depth interviews with survivors, police, and shelter staff in 10 diverse Texas cities
Questions? Comments?
Laura CookAndrew CreedArvind AshtaLynn Westbrook