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Supporting BYOD Dennis Cromwell [email protected]

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Page 1: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Supporting BYODDennis Cromwell

[email protected]

Page 2: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Supporting BYOD CISCO Study – 15B devices capable of connecting to a network by 2015

The Consumerization of IT

Page 3: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Two fundamental items

Support Security

Page 4: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

We have done this for years. Right?

Page 5: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The Problem – The Device

Page 6: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The device type presents its own problem

Laptop/Desktop computers are somewhat easier – known issues and good solutions.

Tablets and smart phones

Page 7: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The problem – The embedded Cloud

Page 8: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The Problem – Security It’s about the data

Page 9: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The Problem – The applications and user expectations

Page 10: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

The Problem – the network The carrier and you!

Page 11: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Lessons learned from years of student BYOD The devices run consumer OS and not Enterprise = they are

unmanaged They have viruses They are not patched They need to be registered They will not practice safe computing by default They will expect THEIR device to work and work now

Page 12: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

IU Get Connected – Poor Man’s Network Access Control

Written for students

Started when connecting to the network was difficult

Morphed to a product to protect user and University

Started with Windows, but now has a MAC version

Supports various OS versions

Use of this type of tool being limited as vendors tighten security

• Configures network connections

• Registers device to user• Checks for anti-virus

software• Checks for updates • Turns on automatic updates• Installs some useful

applications

Page 13: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Network Access Control

Page 14: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Policy and guidelines are important Data Restrictions

Public, University Internal, Restricted, Critical

Storage of data on mobile devices

Mobile services Encryption

Tracking services

Remote wipe

Cloud resources – better embrace this rather than fight it

Page 15: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Applications – There’s an App for that! Device specific vs. device agonistic

The Case for Generic HTML5 & CSS3 & javascript - When people say HTML5, they mean this combination.

HTML5 provides access to many native features. Need to wait for browsers to implement these features. GPS and device orientation/rotation was first, Apple just added access to camera and photo libraries in iOS 6 Beta. This trend truly makes PhoneGap just a narrowing gap

Much easier skill to learn and find, so this point alone is a big advantage of native development.

Write once, run anywhere solution as opposed to the native platforms where you might even need a different OS to write and compile the mobile software.

Page 16: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Network Access - Can you hear me now?

We used to call wireless LAN a network of convenience…..when did that change?

Cell coverage and capacity are important

Higher Ed generally has the worst possible situation for wireless networks High usage areas

Large number of roaming users

Restricted budgets limit “over provisioning”

Large buildings with steel and stone

New buildings with energy efficient glass

Page 17: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Virtualization Application and desktop virtualization – Citrix or VMWare

Web delivered apps – Office 365

Page 18: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Laws – Do I really have to meet with Counsel again?

We all know about data breach laws

How does open record laws apply to BYOD?

Who is responsible for discovery?

Page 19: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization

Closing thoughts This is inevitable

This will cause you problems

Do things now to prepare 1. Get your policies updated

2. Establish guidelines – if you are going to access our network, connect to our email, use applications

“You must…”

“You are encouraged…”

3. Invest in technology

4. Establish an application standard

5. Wireless networks are not optional and carriers will need to be part of the strategy

6. Yes, meet with Counsel again.

Page 20: Supporting BYOD Dennis Cromwell dcromwel@iu.edu. Supporting BYOD  CISCO Study – 15B devices capable of connecting to a network by 2015  The Consumerization