supporting and motivating students through dynamic orientation to online learning
TRANSCRIPT
October 25, 2009
Supporting & Motivating Students:Dynamic Orientation to Online Learning
Suzanne Kissel, Academic Practices Consultant (SunGard Higher Education)Eric Fudge, Manager of Academic Technology (State Fair Community College)
ENTERING THE GAMEWhy online orientation?
Orientation Success
: ? R e q u ir e d O n lin e O r ie n t a t io n A P r e d ic t o r o f S u c c e s s in O n lin e C la s s e s 2 0 0 9 P r e s e n t e d b y L in d a D e F e lic e a n d K a r e n D u r k in a t ITC e Le a r n in g
. :// . . / / - -C o n f e r e n c e h t t p w w w s lid e s h a r e n e t ld e f e l ic e r e q u ir e d o n lin e- - - - -1 0 6 1 4 7 4o r ie n t a t io n a p r e d ic t o r o f s u c c e s s
In-Class Orientation for Online Learners:Participation in recommended in-class orientation and incoming GPA are significantly related to student success in online undergraduate business courses.
Online Orientation for Online Learners:• GPA and orientation grade are the most significant predictor of
student grade in course.• Orientation grade is more strongly correlated than orientation
participation.
Why Orient Online Students?
Concerns of the distance learner:• Becoming familiar with online course environment• Recognizing online resources available at the institution• Importance of balancing work, family, and school• Potential of “feeling isolated”
Online Student Orientations
Prospective Student• Orientation materials public• Readiness for online learning• Emphasis on learning styles• Technical requirements• Some technical activities• Institutional services• Student services• Some campus orientation• Program specific information
Enrolled Student• Orientation materials not public• Effective practices for online
learning• Student and Faculty expectations• Institutional Services• Student Services• LMS and other technologies training• Materials available on ongoing basis• Tracking and assessments available
PRE-SEASONInitiating
7
Stakeholders: Internal and External
• 14 county service area• Agriculture-based economy (rural)• 26 is the average age of students• 4,263 students enrolled
• 4,152 students located in Missouri• 91 out of state students• 20 international students
• 261 faculty members • 65 full-time faculty• part-time faculty
Reviewing trends
Courses Cr. Hrs. Total Hrs. Head Count
Fall 2007 83 225 4346 927
Spring 2008 100 275.5 4702 998
Summer 2008 50 133 2172 563
Fall 2008 130 354 6457.5 1305
Spring 2009 130 361 6678.5 1319
Summer 2009 77 218.5 3552.5 799
Fall 2009 171 477.5 8560.5 1578
A common team goal
• Meet strategic planning goals and objectives• Provide equal support and services to both online and
on-ground users• Utilize surveys
• 8 hours of lost instruction during first week (actual)• Technical problems “greatest issue” (perceived)
• Analyze “online related” work orders• 340 work orders• 60% related to “how-to” and informational questions• 40% related to technical problems
Coming up with the best game plan
• Define what you can and can’t do long term• Prospective Student vs. Enrolled Learner• Asynchronous vs. synchronous• ADA requirements• Budget availability• Fiscal year• Timelines• Project leaders• Actively involving proper players
THE SEASONPlanning, executing and managing
The “Play Book”
Running the plays…
Making a touchdown…
“Hail Mary”
THE PLAYOFFSEvaluation
Team stats
• 4 months from inception to go-live• Students accessing a portion of the course
• 2,483 students
• Student completing course (all exams and content)• 1,226 students
• Student logon• 19,689 total logons (January 2009 – October 2009)• 10,822 logons during first month
• Faculty have access to a “development course”• Re-analyzing
• “How to” questions dropped from 60% to 30%
Game statistics: January 2009 – October 2009
• Introduction to Online Learning• 1,953 students have completed the exam• Average score of 83%
• Navigation and Content• 1,693 students have completed the exam• Average score of 81%
• Communication• 1,449 students have completed the exam• Average score of 75%
• Assessment• 1,482 students have completed the exam• Average score of 79%
NEXT SEASONThe next phase
Thinking ahead: the “Next Phase”
• Going synchronous with web conferencing• Student Services: on-ground -> hybrid -> online
• advising• tutoring
• Upgrades = Updates• Virtual campus tour• Graduation• Building communities
http://mchabib.com/2006/10/05/digital-library-as-third-place
Thinking ahead: the “Next Phase”
Possibilities for the Future
Parent Orientation
– : P e g a s u s P a r e n t U n iv e r s it y o f C e n t r a l F lo r id a :// . . . / .h t t p p a r e n t s s d e s u c f e d u in d e x p h p
Possibilities for the Future
Parent Orientation
– : U n iv e r s it y o f D a y t o n V ir t u a l O r ie n t a t io n P a r e n t s :// . . /h t t p v o u d a y t o n e d u
Orientation Resources
• National Orientation Directors Association (NODA)• http://www.nodaweb.org/default.htm
NODA is the professional organization dedicated to college orientation and provides resources regarding orientation programs.
• National Resource Center for the First-Year Experience and Students in Transition
• http://www.sc.edu/fye/ The National Resource Center is a leader in research and
programs related to first year students.
