superweek presentation jan 2015

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@valentinradu JUST OBSERVING DATA IS LIKE WASTING YOUR LIFE IN FRONT OF A

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Page 1: Superweek presentation Jan 2015

@valentinradu

JUST OBSERVING DATA IS LIKE WASTING YOUR LIFE IN FRONT OF A

Page 2: Superweek presentation Jan 2015

@valentinradu

43% of the people died

prematurely from stress

Page 3: Superweek presentation Jan 2015

@valentinradu

Not from stress, but from the belief that stress is bad for them.

Source: Kelley, Litzelman, Witz research 2012, University of Wisconsin School of Medicine and Public Health

Page 4: Superweek presentation Jan 2015

@valentinradu

1. What happens without reliable data

2. Why the world needs data, anyway?

3. Data insights + actions = love

(2 case studies)

4. Q & A

Page 5: Superweek presentation Jan 2015

@valentinradu

1. What happens without reliable data?

Page 6: Superweek presentation Jan 2015

@valentinradu

What was the price of a tulip bulb in 1637?

Page 7: Superweek presentation Jan 2015

@valentinradu

At one point in 1637, 12 acres (5 ha) of land were offered for a Semper Augustus tulip bulb

Page 8: Superweek presentation Jan 2015

@valentinradu"Tulip price index1" by JayHenry - Own work from data of Thompson. Licensed under CC BY-SA 3.0 via Wikimedia Commons

Page 9: Superweek presentation Jan 2015

@valentinradu

Other F***-up’s because of twisted data:

> eBays’ stock price went from 107 to 7 dollars in the dot com bubble (it got back to 400 after 10 years)

> In Romania, the price of an apartment went up by 1000% between 2002 and 2007

Page 10: Superweek presentation Jan 2015

@valentinradu

2. Why the world needs data, anyway?

Page 11: Superweek presentation Jan 2015

@valentinradu

“The essential difference between emotion and reason is that emotion leads to action, while reason leads to conclusions.”

Donald B. Calne

Page 12: Superweek presentation Jan 2015

@valentinradu

Data

Conclusions

Desires

Actions

Profit

Page 13: Superweek presentation Jan 2015

@valentinradu

Page 14: Superweek presentation Jan 2015

@valentinradu

Pain

Desire

Emotions Action

Page 15: Superweek presentation Jan 2015

@valentinradu

Page 16: Superweek presentation Jan 2015

@valentinradu

Emotion means e-motion?

Page 17: Superweek presentation Jan 2015

@valentinradu

How to convince the decision makers to act on data?

1. Make them aware about the potential2. Make them feel their pain3. Make them desire4. Repeat

* they are human beings, as well

Page 18: Superweek presentation Jan 2015

@valentinradu

Page 19: Superweek presentation Jan 2015

@valentinradu

3. Data insights + actions = love

Page 20: Superweek presentation Jan 2015

@valentinradu

Anomalies

Page 21: Superweek presentation Jan 2015

@valentinradu

Patterns

Page 22: Superweek presentation Jan 2015

@valentinradu

Patterns

Page 23: Superweek presentation Jan 2015

@valentinradu

Case Study #1 - fashion webstore

1. Dived into Google analytics

2. Discovered that:

- 72% of the non-bounce visitors left without using the search, nor the size filters

- the conversion rate for visitors which used the search/filters was 8 times bigger

3. Made the hypothesis that the visitors are more likely to buy if they are finding

exactly what they needed

4. Built a segment with these visitors

5. Made a creative for those

Page 24: Superweek presentation Jan 2015

@valentinradu

Case Study

This pop-up, which asked visitors for their dress size, acted as a filter pushing visitors toward more personalized results.

Page 25: Superweek presentation Jan 2015

@valentinradu

The result:

+ 48% revenue

for that product category

Page 26: Superweek presentation Jan 2015

@valentinradu

Case Study #2

1. Deep-diving into Google analytics

2. Saw a huge drop-rate on the last part of the form

3. Made an on-exit intent survey to find out the real needs of the visitors

which got further into the conversion funnel

4. Made the hypothesis that the visitors are more likely to complete a lead

form if they are disclosing the need they want to cover with a loan

5. Triggered an on-exit intent survey to find out their needs and then asked

for their contact

Page 27: Superweek presentation Jan 2015

@valentinradu

Case Study #2

Page 28: Superweek presentation Jan 2015

@valentinradu

The result:

+ 25% qualified leads

for the same ammount of traffic

Page 29: Superweek presentation Jan 2015

@valentinradu

Data is useful only if you use it.

Page 30: Superweek presentation Jan 2015

@valentinradu

Questions?

Page 31: Superweek presentation Jan 2015

@valentinradu

Want more action?

Use SPWK2015 code on www.marketizator.com

(you’ll get a free lifetime account. If you live 100 years, that will worth $118 800 ;)

Page 32: Superweek presentation Jan 2015

@valentinradu

Thank you!

@[email protected]