Supervisor Competency Guide

Mike Breward CRSP

Penn West Energy

Supervisor CompetencyPresentation Agenda

• Development Process for the Guide

• Overview of Supervisor Competency Guide

• Benefits & Reasons for a Supervisor Competency Guide

• Legislative Requirements

• Supervisor Competency Model

• Competency Assessment Process

• Next Steps

• Questions

2

Development Process for Guide

3

CAPP Draft

Document

Cross-Industry

Support and

Expertise

Completed documents that have been

created

BY INDUSTRY FOR INDUSTRY

The Overview

The Guide:

• Describes supervisory competency assessment process

• Based on competency model– Leadership– Communications– Planning– Performance– Measurement– Improvement

• Provides templates, charts and definitions

4

The Guide:

• Is neither prescriptive nor all inclusive

• Is not an attempt to define or imply a singular training standard

• Provides sample supervisor competency assessment tools

5

The Overview

The Overview

Who is it for?

• Individuals responsible for site management and leadership

• Individuals that supervise site management personnel

6

The Immediate Benefits – What’s in it for you!

• A process-based performance management practice that helps build continual improvement

• Sustains success

• Builds and maintains operational integrity

– Improved heath and safety performance

– Improved performance – efficient, safe and cost effective

• Common system for industry

– Improved relationships between companies / service providers

7

TIME – Maturing Safety Management Systems

10

1

5

3

0

1979 – Sage Report Safety in the Oilfields identifies lack of training as a major injury contributor

1988 – Upstream Petroleum Industry Task Force on Safety (UPITFOS)

6 of 42 recommendation related to improving supervisor competencies (17, 18, 19, 20, 22, & 29)

2010 Supervisor Competency Guide –

Administered and Maintained by Enform

1991 – Industry and PITS develop Supervisor - Fundamentals of Safety Course

2002 - 2003 – DACC & CPSC sanction IRP 7

Standards for Wellsite Supervisor of Drilling, Completion & Workovers

2003 Apprenticeship Certification ProgramsIndustry Recognizes a

Continual Focus on

Competency of

Leadership is

Required to Achieve

Desired Downward

Trend

Why Develop a Supervisor Competency Guide?A Historical Perspective

8

Legislative Requirements

• British Columbia: Section 117 (1)(2) WCB Act– Section 117 General duties of supervisors (1)(2) Details what every

supervisor must do

• Saskatchewan: Section 61, 412 (1)(2)(3) OHS Act / Section 17 OHS Regulations

– Section 61 Vicarious liability Any act or neglect on the part of a supervisor of the accused is deemed liable.

– Section 412 Supervisors (1) Details that employers, owners or contractors shall appoint a competent person to supervisor any oil and gas operation. (2) Lists areas that supervisors need to be knowledgeable about and experienced in.

– Section 17 Supervision of Work supervisors have sufficient knowledge of all of the following…

• Alberta: Section 2(1)(2) OHS Act– Section 2 Obligations of employers, workers etc. details responsibilities

9

• Knowledge

• Skill

• Desire

… are critical to ensuring competence of leadership and each member of the workforce.

Three Critical Components of Competency

10

Supervisor Competency Model

11

Elements of Competent Supervision

12

Planning

• Operations

• Safety Management

• Environmental Management

• Emergency Response Management

Performance

• Operations

• Incident Management and Investigation

• Documentation and Record Keeping

Measurement

• Assessment

Improvement

• Continuous Improvement Cycle

Le

ad

ers

hip

& C

om

mu

nic

ati

on

s

Pre-qualification

1. Candidate screening

2. Candidate evaluation

3. Orientation

Onsite Evaluation

4. Start work

5. Evaluation begins

6. Ongoing evaluation

Measurement

Six Step Supervisor Competency Assessment Process

13

Supervisor Competency Assessment Process

2) Candidate Evaluation

High level

screening

using training

matrix and

hiring criteria

No

Line

Managers

endorse

1) Candidate Screening

Determine knowledge, skills

and desire to lead (how

they lead safety in the work

site)

No

3) Candidate Orientation

& Competency Training

Candidate

supervisors meet

Company

standards

No

Yes YesYes

Develop based

on Evaluation

Develop based

on Evaluation

Develop based

on results

continued

Pre-qualification

14

Supervisor Competency Assessment Process

4) Starts Work

Supervising

Retention based on

demonstrated:

- leadership

- ability to achieve /

create a safe work

site where “Zero

Harm” occurs

No

5) Ongoing

Evaluation begins

Develop based

on Evaluation

Retention based on

demonstrated:

- leadership

- ability to achieve /

create a safe work

site where “Zero

Harm” occurs

Yes

No

6) Continual

Improvement

Yes

continued

Onsite evaluation

Develop based

on Evaluation

15

SOLUTION

Leadership

Accountability

Right Decisions

Consistency

Culture Change

+

+

+

=

Supervisor Competency

16

Supervisor Competency is Good Business

• Sends a strong message about the importance of meeting expectations and the desire to deliver

• Builds intellectual capital – Maintaining core competencies is critical to

achieving sustained success

• Provides focus to specific knowledge, skills andbehaviours that deliver value to stakeholders

• Supports strategic and systematic selection and development of leadership and employees

17

Next Steps

• Enform Communications Plan – Q2 / Q3, 2010

• Industry Engagement – Q2 / Q3, 2010 & Onward

Most important:

• Look at your company’s internal systems

• Bench mark with the Industry Guide

• Commit to improving your leadership competency systems

18

Supervisor Competency

The Key to Success:

19

Questions?

20

THANK YOU