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SXSW Interactive Workshop, 2013 Yvonne So & Livia Veneziano Interfaces, Accessibility & Superheroes 1 #superable

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BAM! POW! Beloved superhero Daredevil squelches his enemies with speed and precision, completely uninhibited by his blindness. Overcoming adversity, discovering superpowers, and saving the world are common themes in comics and graphic novels. Our mission is to bring those themes into the world of accessible design. The World Heath Organization and the World Bank report that nearly 1 out of 7 of the world's population has some form of disability. Creating products and services that don't include alternate interaction models is a failure on a global scale. Designers and engineers are the middlemen between disability and super-ability, and it is our duty to help break interface barriers. This session will explore examples and methods for understanding and practicing accessible design.

TRANSCRIPT

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SXSW Interactive Workshop, 2013Yvonne So & Livia Veneziano

Interfaces, Accessibility & Superheroes

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#superable

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Hello - We’re Designers

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Designing for Accessibility

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First, a Challenge

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What is Accessible Design?

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Universal Design n.“...the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.”

http://www.ncsu.edu/www/ncsu/design/sod5/cud/about_ud/about_ud.htm

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Definition: Universal Design

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Disability n.“...is a complex phenomenon, reflecting an interaction between feature of a person’s body and features of the society in which he or she lives.”

“Disabilities”. World Health Organization. Retrieved 11 August, 2012.

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Definition: Disability

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Accessibility n.“...the degree to which a product, service, or environment is available to as many people as possible.”

“Accessibility – Brain Injury Resource | BrainLine.org.” Accessibility – Brain Injury Resource. N.p., n.d. Web. 16, Jan, 2013

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Definition: Accessibility

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Who Are We Designing For?

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Challenging Convention

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Challenging Convention

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World Heath Organization Disability Report

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One out of seven of the world’s population has some form of disability.- World Health Organization

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2010 Census: Disability by Age

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Overall instances of disability in the U.S. by age.

People over 15 years old21.3%

People over 65 years old49.8%

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2010 Census: Population Growth of 65+

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Projected growth of population 65 years and older.

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2010 Census: Disability Occurrence by Age

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Overall instances of disability in the U.S. by age.

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2010 Census: Disability by Age & Type

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Instances of disability in the U.S. by age & type

People over 15 years old

People over 65 years old

Mental

Mobility

Hearing, Sight & Speech

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Regulations and Guidelines

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1990: Americans with Disabilties Act (ADA)

1998: Section 5081999: WCAG 1.0

2008: WCAG 2.02010: 21st Century Communications and

Video Accessibility Act (CCVA)

Regulations & Guidelines

U.S. Regulations

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Superheroes of Today

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Overcome adversity

Fight for good

Adhere to principles, guidelines, and laws

Use existing infrastructure in new ways

Use innovative technology

Look great in a cape

Rules for being a Superhero

Superhero Checklist

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As defined by w3.org

Four principles of Accessible DesignP.O.U.R.

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Perceivable

Operable

Understandable

Robust

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Perceivable

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e.g. Flipboard

Providing alternative text on images

Captions or transcripts for video and audio

Good color contrast

Avoid marquees or movement

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Providing access to navigation and controls through alternative means (e.g. Tab)

Don’t make buttons too tiny

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Operable

e.g. New York Times Mobile

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UnderstandableContent is clearly and logically presented

Wording should be simple and concise

e.g. Dropbox

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Semantic markupsValidate code Responsive design

Robust

e.g. Netflix

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Basic Elements of Accessible Design

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What is Legibility?

Legibility equals

Understanding

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Legibility

Hierarchy

Color & Contrast

Typography

Iconography

Sound

Touch & Haptics

The Elements of Legibility

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Can my audience understand it?

How can the platform help my users understand? Does the platform suggest particular usability patterns?

How difficult is it to learn? (Learned behavior vs. established patterns)

Questions to Test Legibility

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Hierarchy

What is Hierarchy?

OrderSizeAction

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Stop

Caution

Go

Traffic Light Example

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On

Off

Off

UI of a Traffic Light

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Low Battery

Battery Level Example

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Battery Charged

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UI of a Battery Level

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On On

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What is Color?

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ColorHueChromaticitySaturationValueContrast

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Colorblindness affects approximately 8% of males and 0.5% of females.www.colorblindor.com

Colorblindness

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Greyscale

The Greyscale

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Munsell Color System

Munsell Color System

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Comparing Colors: Kinds of Colorblindness

Zero Chroma

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What is Typography?

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TypographyFontSizeWeightUniformityContrast

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Typography: Spacing

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Typography: Weight

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Typography: Geometry

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Examples of Easy-to-Read Typefaces

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HelveticaArialCalibri

GenevaGotham

Times

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Typography: Possibilities

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Typeface: Dyslexie

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What is Iconography?

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Iconography: Simplicity is Key

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Iconography: Making it Accessible

Don’t:<img src=“spyglass.png”>

Do:<img src=“search.png” alt=“Search” />

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Using Sound

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SoundUse in conjunction with visual cuesDifferentiating between alertsIntegrating sound as responsive feedback

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Using Touch & Haptics

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Touch & HapticsHaptic feedback to indicatestate of error or completion

Touch to invoke action

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Visual Simulators: Color Oracle

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Visual Simulators: Photoshop CS6

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Visual Simulators: VisionSim

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Checklists, Validators, and Design Tools

Validate HTML/CSS

iOS Human Interface Guidelines

Android Accessibility Guide

Windows Mobile Design Guide

Design Resources: Tools

Color Contrast Checker

Firefox Accessibility Toolbar

Readability Test Tool

Discover more…

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FUN STUFF!

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Southwest & FlightView

Bloomberg & Flipboard

Target & Gucci

Yelp & Groupon

Starbucks & PayPal

Skype & Google Voice

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Exercise: Example Interfaces

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Grab a coffee, take a break(but hurry back, for goodness sake!)

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Part 2

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The Cyborg

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The Cyborg Foundation

Video

Are there new ways to translate

the senses?

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Technology and Innovation

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Mobile Operating Systems

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Common Built-in FeaturesIncrease text sizeText-to-speechPinch and zoom screenText magnificationText highlightAlternate gesturesCustom ring and vibration patternsColor/brightness contrastHaptic feedback

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Screen readersScreen magnifiersAlternative keyboardsApple's Guided AccessBraille output devicesJumbo remote control3rd party accesibility apps

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Assistive Technologies & Services

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Video Resources

How the Blind Use iPhones

How the Blind Use Instagram

Raising the Floor’s GPII

Web Accessibility by STAFFNet

Google I/O: Making Android Apps Accessible

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Alternate Technologies

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What are the benefits of automation?

Google Car

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What features are good experiences for everyone?

Siri

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What’s the value of gesture?

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How can we use context to create more seamless experiences?

Fleksy

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TouchFire Keyboard

What can we do with bothdigital and physical haptics?

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Blind Maps

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How can we adapt old technologies and systems for new ones?

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Bionic Eye: Argus II

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What We Can Learn

Leverage existing alternate technologies we already see being used in interfaces today.

Introduce gestures into top level interaction as a fun feature for all users and creates a new channel to access features.

Offering feedback whether it is sound, haptic, or visual cues can be simple, novel, and useful.

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MORE FUN STUFF!

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Select one of your services

and suggest an improvement for the

element you found most restrictive.

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Exercise: Suggest Improvement

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EVEN MORE FUN STUFF!

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Why did I make this decision?Who is this geared towards?Does it work for all audiences?Is it a nice experience?

Discussion: Questions to Ask

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Designers and Engineers Today, Superheroes Tomorrow

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Overcome adversity

Fight for good

Adhere to principles, guidelines, and laws

Use existing infrastructure in new ways

Use innovative technology

Look great in a cape

Rules for being a Superhero

Superhero Checklist

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Design For Us

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Thank you!

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Want to chat more?

@yvonniks@gingerstormy