sumtotal learn enterprise 2014.2 browser settings browser settings.pdf · sumtotal learn enterprise...

SumTotal Learn

SumTotal Learn Enterprise

2014.2 Browser Settings

Legal Notice Software Copyright 1999-2015 SumTotal Systems, LLC. All rights reserved. Documentation Copyright 1999-2015 SumTotal Systems, LLC. All rights reserved. Possession, use, or copying of the software described in this publication is authorized only pursuant to a valid written license from SumTotal Systems, LLC. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraphs (.c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013. Under Copyright Law, neither the documentation nor the software can be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of SumTotal Systems, LLC. Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. SumTotal Systems, LLC makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell software in accordance with the description. SumTotal Systems, the SumTotal Systems logo, elixHR® Platform, Talent Expansion®, SumTotal Talent, SumTotal Learn, SumTotal Work, ToolBook, the ToolBook logo, Aspen, the Aspen logo, Enterprise Learning, TotalLCMS, TotalVCS, TotalInformation, TotalCollaboration, TotalAccess, TotalVersioning, TotalPerformance, SumTotal Apex Learning™, SumTotal Apex™, SumTotal CMX™, SumTotal PeopleOS™, SumTotal CaseOne™, SumTotal Lightyear™, My Softscape™, SumTotal Payroll, Accero, Cyborg Systems, eCyborg, Accero Cyborg, Fast Forward, Accero Self Service, Payroll Portal, Workforce Intelligence, SumTotal Workforce Management and SumTotal Expense Management are either trademarks or registered trademarks of SumTotal Systems, LLC. Specifications and other details listed are accurate as of printing, and may change without notice. The following are third-party trademarks: Windows 95, Windows NT, Windows 2000, Windows XP, Windows Mobile, Word, Excel, PowerPoint and Internet Explorer are trademarks of Microsoft Corporation. Microsoft is a registered trademark of Microsoft Corporation. BlackBerry and PlayBook are trademarks owned by Research In Motion Limited. Android is a trademark of Google Inc. Safari and iPad are trademarks of Apple Inc. IBM and Cognos are trademarks of International Business Machines Corporation. Jaspersoft, the Jaspersoft logo, JasperReports Server, and iReport Designer are trademarks and/or registered trademarks of Jaspersoft Corporation in the United States and in jurisdictions throughout the world. All other trademarks and registered trademarks are the property of their respective holders. Publication Date: February 2015 Printed and reproduced in the United States of America SumTotal Systems, LLC 2850 NW 43rd Street, Suite #150 Gainesville, FL 32606 USA

Copyright © 2015 SumTotal Systems, LLC. All rights reserved. Duplication prohibited. i

Introduction ........................................................................................................... 2

Recommended Settings for Internet Explorer 11 ............................................... 2

Recommended Settings for Internet Explorer 10 ............................................... 5

Recommended Settings for Internet Explorer 9 ................................................. 8

Recommended Settings for Internet Explorer 8 and Internet Explorer 7 ....... 11

Recommended Settings for Firefox 33 and 34 ................................................. 13

Recommended Settings for Chrome 37 ............................................................ 14

Survey Invitation ................................................................................................. 15

Index .................................................................................................................... 16

Contents

2 Copyright © 2015 SumTotal Systems, LLC. All rights reserved. Duplication prohibited.

Introduction

Introduction

This document provides the minimum settings required for Internet Explorer 7, 8, 9, 10, and 11, Firefox 33 and 34, and Chrome 37 browsers to run SumTotal Learn Enterprise smoothly.

Recommended Settings for Internet Explorer 11

Enterprise Learning supports only Native mode in Internet Explorer 11.

► To configure settings on Internet Explorer 11:

1. Open Internet Explorer 11.

2. Click the Tools button , and then click Internet options.

a) Click the Security tab.

i. Click Local Intranet , and then click the Sites button.

ii. Select the following check boxes.

Include all local (intranet) sites not listed in other zones

Include all sites that bypass the proxy server

Include all network paths (UNCs)

iii. Click OK.

iv. Click Trusted Sites , and then click the Sites button.

v. In the Add this website to the zone box, enter <Your Learning Website URL>, and then click Add.

vi. For example, in the Add this website to the zone box, enter *.sumtotalsystems.com, and then click Add.

vii. Click Close.

viii. Click Custom level and ensure that you configure the following options as directed, and then click OK.

.NET Framework-reliant Components

Setting Status

Run components not signed with Authenticode Enable

Run components signed with Authenticode Enable

ActiveX controls and plug-ins

Setting Status

Allow previously unused ActiveX controls to run without prompt

Enable

Allow Scriptlets Disable

Copyright © 2015 SumTotal Systems, LLC. All rights reserved. Duplication prohibited. 3

SumTotal Learn Enterprise 2014.2 Browser Settings

Setting Status

Automatic prompting for ActiveX controls Disable

Download signed ActiveX controls Prompt

Download unsigned ActiveX controls Disable

Initialize and script ActiveX controls not marked as safe for scripting

Disable

Run ActiveX controls and plug-ins Enable

Script ActiveX controls marked safe for scripting* Enable

Downloads

Setting Status

File Download Enable

Font Download Enable

Miscellaneous

Setting Status

Access data sources across domains Disable

Allow META REFRESH Enable

a) Click Internet , and then click Custom level. Ensure that you configure the following options as directed, and then click OK.


Setting Status




Setting Status


Disable




Downloads



Setting Status



Miscellaneous

Setting Status



b) Click the Privacy tab and do one of the following.

Clear the Turn on Pop-up Blocker check box.

Select the Turn on Pop-up Blocker check box, and then click Settings.

1. In the Address of website to allow box, enter <Your Learning Website URL>, and then click Add.

For example, in the Address of website to allow box, enter *.sumtotalsystems.com, and then click Add.

2. Click Close.

c) Click the Advanced tab and ensure that you configure the following check boxes as directed. When you have configured the check boxes, click Apply, and then click OK.

Accessibility

Setting Status

Always expand ALT text for images Clear

Move system caret with focus/selection changes Select

Browsing

Setting Status

Disable Script Debugging (Internet Explorer) Select

Notify when downloads complete Select

HTTP 1.1 Settings

Setting Status

Use HTTP 1.1 Select

Use HTTP 1.1 through proxy connections Select

Use SPDY/3 Select

Security

Setting Status

Use SSL 2.0 Clear

Use SSL 3.0 Select




Enterprise Learning supports only Native mode in Internet Explorer 10.





i. Click Trusted Sites , and then click the Sites button.

ii. In the Add this website to the zone box, enter <Your Learning Website URL>, and then click Add.

iii. For example, in the Add this website to the zone box, enter *.sumtotalsystems.com, and then click Add.

iv. Click Close.

v. Click Custom level and ensure that you configure the following options as directed, and then click OK.


Setting Status




Setting Status


Enable






Disable



Downloads



Setting Status



Miscellaneous

Setting Status



b) Click Internet , and then click Custom level. Ensure that you configure the following options as directed, and then click OK.


Setting Status




Setting Status


Disable




Downloads

Setting Status



Miscellaneous

Setting Status



c) Click the Privacy tab and do one of the following.







2. Click Close.

d) Click the Advanced tab and ensure that you configure the following check boxes as directed. When you have configured the check boxes, click Apply, and then click OK.

Accessibility

Setting Status



Browsing

Setting Status



HTTP 1.1 Settings

Setting Status

Use HTTP 1.1 Select


Use SPDY/3 Select

Security

Setting Status

Use SSL 2.0 Clear

Use SSL 3.0 Select




Enterprise Learning supports only Standard mode in Internet Explorer 9.





i. Click Trusted Sites , and then click the Sites button.

ii. In the Add this website to the zone box, enter <Your Learning Website URL>, and then click Add.

iii. For example, in the Add this website to the zone box, enter *.sumtotalsystems.com, and then click Add.

iv. Click Close.

v. Click Custom level and ensure that you configure the following options as directed, and then click OK.


Setting Status




Setting Status


Enable






Disable



Downloads



Setting Status



Miscellaneous

Setting Status



b) Click Internet , and then click Custom level. Ensure that you configure the following options as directed, and then click OK.


Setting Status




Setting Status


Disable




Downloads

Setting Status



Miscellaneous

Setting Status



c) Click the Privacy tab and do one of the following.







2. Click Close.

d) Click the Advanced tab and ensure that you configure the following check boxes as directed. When you have configured the check boxes, click Apply, and then click OK.

Accessibility

Setting Status



Browsing

Setting Status



HTTP 1.1 Settings

Setting Status

Use HTTP 1.1 Select


Use SPDY/3 Select

Security

Setting Status

Use SSL 2.0 Clear

Use SSL 3.0 Select



Recommended Settings for Internet Explorer 8 and Internet Explorer 7

It is important for you to configure security settings for Internet Explorer (IE) 8.0 and 7.0 to ensure proper functioning of TotalLMS (8.x and 7.x). Note that you can configure other IE settings according to your preferences.

Enterprise Learning supports only Standard mode in Internet Explorer 8 and 7.

► To configure security settings on IE:

1. Open Internet Explorer.

2. From Tools menu, click Internet Options.

3. Click Custom level from Security tab.

4. Configure the settings.

5. Click Advanced tab.

6. Configure the settings.

7. Click OK.

The following table provides a list of settings that you should configure – it also provides the reason why you should configure a setting at a particular level.

IE Setting What to do? Why?

Settings in Security tab

.NET Framework-reliant components

Select the Enable option for:

Run components not signed with Authenticode

Run components signed with Authenticode

Enables you to import and export files in TotalLCMS.

Downloads

Select the Enable option for:

File Download

Font Download

Enables you to download TotalLCMS packages, generic documents, news files, Crystal reports, WebEx recordings, and application logs. Also enables you to export data to Excel using the Export to Excel feature.

Settings in Advanced tab

Accessibility Clear the check box Always expand ALT text for images

Select the check box Move system caret with

Makes the application more accessible; required for 508 compliance.

focus/selection changes


Recommended Settings for Internet Explorer 8 and Internet Explorer 7

IE Setting What to do? Why?

Browsing Select the check boxes:

Disable Script Debugging

Notify when downloads complete

Enables you to suppress client-side JavaScript errors in a popup.

HTTP 1.1 Settings Select the check boxes:

Use HTTP 1.1

Use HTTP 1.1Through proxy connections

Helps the application perform better; if HTTP 1.1 Settings are disabled IE uses HTTP 1.0 which does not have features such as data compression and encoding.

Java (Sun) Select the option Use JRE1.5.0_05 for <applet> (requires restart)

Note: The option you see depends on the client JRE

version you are using.

Enables you to work with TotalAccess, SkillSoft, and Remote Content Servers (RCS).

Security Select the check boxes:

Use SSL 2.0

Use SSL 3.0

Enables you to benefit from enhanced security.

Printing Select the check box Print background colors and images

Note: Ensure you turn-off pop-up blockers from the Pop-up Blocker option under Tools menu so that users can launch online courses and can update

their Outlook calendars.

Enables you to print diploma templates with background images.



Recommended Settings for Firefox 33 and 34

► To configure settings on Mozilla Firefox 33 and 34:

1. In Mozilla Firefox, click on the browser toolbar.

2. Click Options.

3. Configure the following tabs under Options:

Tabs

Check Open new windows in a new tab instead.

Check Warn me when opening multiple tabs might slow down Firefox.

Content

Uncheck Block Pop-Up windows.

Privacy

Under History section – select Use custom settings for History option from Firefox Will: drop down.

Uncheck Remember my browsing and download history.

Uncheck Remember search and form history.

Check Accept cookies from sites.

Select Keep until: I close Firefox.

Check Clear history when Firefox closes.

Security

Check Warn me when sites try to install add-ons.

Uncheck Remember passwords for sites.

Advanced

Configure the following tabs under Advanced.

General

Uncheck Always use the cursor keys to navigate within pages.

Uncheck Search for text when I start typing.

Check Use auto-scrolling.

Uncheck Check my spelling as I type.

Update

Select Check for updates but let me choose whether to install them for Firefox updates.

Uncheck Search engines for Automatically update.

Certificates

Check Select one automatically.

Note: It is mandatory to specify the above settings. You can change the other settings depending on the

user’s preferences.


Recommended Settings for Chrome 37

Recommended Settings for Chrome 37

► To configure settings on Chrome 37:

1. Click the Chrome menu on the browser toolbar.

2. Select Settings.

3. Click Show advanced settings.

4. In the Privacy section, click Content settings.

5. Configure the following tabs under Content Settings:

Images

Select Show all images.

JavaScript

Select Allow all sites to run JavaScript (recommended).

Plug-ins

Select Run automatically (recommended).

Pop-ups

Select Allow all sites to show pop-ups.

Unsandboxed plug-in access

Select Ask me when a site wants to use a plug-in to access your computer (recommended).

Note: SumTotal has tested Chrome browser support by enabling all recommended settings.



Survey Invitation

Your Opinion Counts!

We would like to know your thoughts about our documentation. We are committed to providing the best documentation to you and your candid feedback is critical to our focus on continuous improvement.

This survey should take about 3 to 5 minutes to complete.

Please click the link below to start the survey:

Documentation Survey

https://www.surveymonkey.com/s/documentation_survey

Index

I Introduction • 2

L Legal Notice • i

R Recommended Settings for Chrome 37 • 14

Recommended Settings for Firefox 33 and 34 • 13 Recommended Settings for Internet Explorer 10 • 5

Recommended Settings for Internet Explorer 11 • 2

Recommended Settings for Internet Explorer 8 and Internet Explorer 7 • 11 Recommended Settings for Internet Explorer 9 • 8

S Survey Invitation • 15

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