summit14 -t3.3: candidate experience -culture- american wedding group

14
Improving the Candidate Experience Scott Mitchell American Wedding Group, Director of Production

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Summit14 - Jobvite Annual User Conference - Breakout Session Presentation. 4.30-5.1

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Page 1: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

Improving the Candidate Experience

Scott MitchellAmerican Wedding Group, Director of Production

Page 2: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

1 Introduction2 What is the candidate experience & why is it so important?3 What makes for a bad candidate experience?4 How do we make changes to improve their current experience?5 Summary 6 Questions

Agenda

Page 3: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

Clap along if you know what happiness is to you – PharrellHappy Candidates = Happy Recruiters

Introduction

Page 4: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

What is the candidate experience and why is it so important?

Page 5: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

Careerbuilder 2013 Survey

60% - employer never let them know the decision 43% - found out during the interview the job didn’t really match what was written in the ad 34% - the company didn’t present a positive experience 30% - company representative didn’t seem knowledgeable 29% - the company never acknowledged receiving the application

What makes for a bad experience?

Page 6: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction

How do we go about making changes?

Page 7: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes

How do we go about making changes?

Page 8: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate

How do we go about making changes?

Page 9: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process

How do we go about making changes?

Page 10: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process

How do we go about making changes?

Page 11: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process5 Keep the candidate engaged

How do we go about making changes?

Page 12: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process5 Keep the candidate engaged6 Seek and provide feedback

How do we go about making changes?

Page 13: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

Summary and Questions

Page 14: Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group

Scott MitchellAmerican Wedding Group, Director of [email protected]

The best way to get started is to quit talking and start doing – Walt Disney

THANK YOU!