summit14 -t2.5: global recruitment plan -oxfam
DESCRIPTION
Summit14 - Jobvite Annual User Conference - Breakout Session Presentation. 4.30-5.1TRANSCRIPT
Revolutionize Recruiting Globally with Jobvite
Farah AbbasOxfam America, Shared Services Manager
Agenda
1 What is Oxfam?2 Recruiting challenges3 Jobvite Implementation 20124 Recruiting strategy5 Recruiting Revolutionized6 Next Challenges
WHAT IS OXFAM?
What is Oxfam?• International confederation
of 17 organizations • Works in 94 countries• Part of a global movement
for change. • Mission: To build a future free
from the injustice of poverty. • long-term development
projects• respond to emergencies• campaigning and advocacy.
Oxfam America• One of the 17
organizations• Headquartered in
Boston• Offices in 9
countries• 500 Employees
worldwide• Jobvite customer
since 2010• Average Volume:
350 hires per year
OUR RECRUITING CHALLENGES
Recruiting Challenges in 2010
Paper-based/manual systems
Streamlined recruiting
organization structure
Key players left out of the recruiting
process
Process was too long and lacked
transparency
Each department had its own recruiting workflow
Executive Leadership had no access to recruiting
metrics
Paper Based Recruiting SystemPosition Approval Form
Offer letter (multiple templates)
Employee Application Forms
Employee Action Form
Streamlined recruiting organization structure
HR Generalist (in each office)
Global Staffing Manager
Hiring Managers(in each department)
Coordination and Communication was challenging
JOBVITE IMPLEMENTATION 2010
Implementation Strategy 2010• KEY GOAL: Reduce paper and improve
coordination• Roll out to US only:
• Requisition & Requisition Approval for external hires
• Online Candidate Application and Integration with Career Website
• Candidate Workflow
Requisition Implementation• Replicated paper form• Centralized approval • 5 levels of approvals
Candidate Workflow Implementation• Replicated each possible step • Configured online employment application• Added offer letter templates
Communication and Training Strategy• Jobvite Intranet Page with documentation
of hiring process• Recruiter creating requisitions for hiring
manager• Recruiter running the candidate workflow
Challenges• Resistance to change• Hiring manager dependent on recruiter
run workflow• Keeping employee list up-to-date • Too many steps for Candidate workflow• Centralization of Approvals creating
bottleneck• Keeping Staffing Manager champion of
the tool
OUR GLOBAL RECRUITING STRATEGY
Recruiting Strategy
Better fit hiresEstablish a consistent, world class candidate recruiting experience
Meet peak demands of recruiting cycle
while keeping overhead cost low
Report on Key Recruiting metrics
Better Fit Hires
• Branding Oxfam and its culture• Created a series of Video to reflect the rich mosaic of
Oxfam America http://www.youtube.com/watch?v=WH62GGPUF2c
• Establish Key Competencies• Global Citizen – Ability to work across cultures• Change agents (synchronize with our mission)
• Targeted candidate sourcing• Target NGO career sites e.g DEVEX, RELIEFWEB• Target graduates from reputable University programs• Referral Bonus
Consistent world class recruiting experience
• One Candidate Workflow for all offices• Coach managers on interviewing best
practices. • Timely candidate communication
• Schedule feature in Jobvite and Integration with Outlook allowed us timely responses to candidate.
• Rejecting candidates was quick and easy
Meet Peak Demands with low overhead cost
• Empower hiring manager to be the requisition and candidate workflow owner
• Create checks and balances through Requisition Approval and Offer Approval
• Decentralize Approval Process and schedule reports to the executive team
Recruiting Metrics
• Candidate sourcing report• Requisition By Department and Division• Weekly Hiring Report
RECRUITING REVOLUTIONIZED
Re-implementation in 2013
Requisition
• More Candidate Programs
• More Comprehensive Forms using field-mapping
Candidate
• Simplified Steps
• Background Check Integration
• Offer Approval• New Hire
Notification for HRIS entry
Reports
• Schedule Reports
• Build Custom Reports
Regional Rollout
• Identify Key Stakeholders and Train
• Roll out to Regions with Tech Savvy Staff
Communication and Training• Roles of hiring manager and recruiter
clearly defined• Specialized training for each function of
Jobvite done on a monthly basis. • Re-Rollout of referral policy and how to
create “Jobvites”
Recruiting Revolutionized
• Streamlined Recruiting Process • Enhanced Hiring managers recruiting
capability and capacity• Better Candidate attraction and sourcing
Next Challenges
• Decentralize Approval Chains – in the works
• Integration with HRIS• Requisition Templates• Regional Security• Parallel vs Serial Approval• Approval Reports
Farah AbbasOxfam America, Shared Services [email protected]
THANK YOU!