summit sharing 2011
DESCRIPTION
"What will kill librarianship is when librarians have an inability to see what could be and only see what is … Librarianship is a conversation about how we can make this world a better place .” ~ R . David Lankes , quoted in the ACRL Environmental Scan 2010. SUMMIT Sharing 2011. - PowerPoint PPT PresentationTRANSCRIPT
SUMMIT SHARING 2011My, how far we have come….Alliance Summer Meeting:
SUMMIT SHARING
@OrbisCascade
@AnyaNArnold#AllianceSum
mer #SummitLibs
"What will kill librarianship is when librarians have an inability to see what could be and only see what is …Librarianship is a conversation about how we can make this world a better place.” ~R. David Lankes, quoted in the ACRL Environmental Scan 2010
Agenda for tonight
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
The SPOT Reps SPOKE, and SPOT….LISTENED Brain Storming for FY12
Sending Items Back Clean Courier Program Update
Transit Statistics: How can we see the whole picture?
Discussion ….Bedtime?
SPOT Reps SPOKE, and SPOT…LISTENED
Last July, all the SPOT Reps met and talked about what they wanted to see improved about WorldCat Navigator, which gave SPOT a list of action items and touch points… Here is where we stand…
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
Completed Items:1. As much as
possible staggered upgrades and changes.
2. Creation of Work-flow Analysis Team
3. Creation and Maintenance of a Glossary of terms
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
Completed Items:4. Ensuring FERPA
Compliance5. Ensuring Patron
Privacy of Borrowing Records
6. Documenting the Queues
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
Completed Items:7. New Report:
Returned but not Checked In
8. Working with OCLC to at least have a week’s prior notice to a change in the interface
9. CommunicationsAlliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
Completed Items:10. New “Where Are
You From Screen”11. Patrons are able
to view both their Summit Request and their ILLiad Requests
12. WCL supporting Course Reserves
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
IN THE WORKS:1. PUA!!!2. Reliability Of NRE
and WorldCat Discovery Perform
3. Better Documentation from OCLC
4. Turn around time Studies
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
IN THE WORKS:5. Reviewing “Public
Note Usage”6. Item Availability7. Usability testing –
Staff and End User8. Known Item
Searching9. Better Facet
Interface Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
IN THE WORKS:10. Usability Results11. Log On Integration
for Patrons 12. Alliance Website :
Summit Section Redesign
13. Terminology Adjustment
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
Long term planning:1. Item Level Holds2. Login that would
go straight to the batch update screen
3. Undo Actions: un-ship, un-receive
4. Better multi-volume requesting
5. Advance/Expert
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
SPOT Reps SPOKE, and SPOT…LISTENED
We ARE ……LISTENING
What do you like about the system?
If you had a magic power and could change one thing… what would it be?
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Send it back ………CLEAN
Alliance Summer Meeting: SUMMIT SHARING@OrbisCascade @AnyaNArnold
#AllianceSummer #SummitLibs
Courier Program: Debi Place and Meredith Greenwood
Alliance Summer Meeting: SUMMIT SHARING@OrbisCascade @AnyaNArnold
#AllianceSummer #SummitLibs
NRE Transit Statistics
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Borrower Turnaround Time
Hold is placed
Lending staff
processing Courier
transport Borrowin
g staff processi
ng Item status
Received
Time being measured
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Borrower report for April
COCCClar
kEW
U
Lewis &
Clark
Mt. Hoo
dOSU
Portla
nd St
ate
Seatt
le Pa
cificTE
SC UPS
Warner
Pacifi
cWWU
Avera
ge0
2
4
6
8AVG Days
AVG Days
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Lender Turnaround Time
Hold is placed
Lending staff
processing
Item status
Shipped
Time being measured
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Lender report for April
COCCClar
kEW
U
Lewis &
Clark
Mt. Hoo
dOSU
Portla
nd St
ate
Seatt
le Pa
cificTE
SC UPS
Warner
Pacifi
cWWU
Avera
ge0
0.51
1.52
2.5AVG Days
AVG Days
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Summit Average Turnaround Times
Feb-ruary
March April May June0.00
1.00
2.00
3.00
4.00
5.00
6.00
Borrower AverageLender Average
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Variables to Remember Borrower Report
Library closures Courier service Weather
conditions Processing
schedules Misdirected items
Lender Report Library closures Multiple
collections on/off campus
Processing schedules
Alliance Summer Meeting: SUMMIT SHARING
@OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs
Discussion
Alliance Summer Meeting: SUMMIT SHARING@OrbisCascade @AnyaNArnold
#AllianceSummer #SummitLibs