summer breakspot 2-1-1 helpline training 2012 florida department of agriculture & consumer...
TRANSCRIPT
Summer BreakSpot
2-1-1 Helpline Training
2012
Florida Department of Agriculture &
Consumer Services
More than half of the children in Florida
qualify for free or reduced-price school meals.
THE NEED
www.summerfoodflorida.org
The Summer BreakSpot is meant to fill the gap
so that these students still have
access to nutritious meals when school lets out for the summer months… and they return to school in
the fall well-nourished
and ready to learn!
THE NEED
www.summerfoodflorida.org
WHAT EXACTLY IS THE
(SUMMER FOOD SERVICE PROGRAM)
?
www.summerfoodflorida.org
Provides meals and snacks to children 18 years of age and younger at approved locations.
SUMMER BREAKSPOT
www.summerfoodflorida.org
Ensure that children in low-income areas receive nutritious meals while school is not in session.
THE PURPOSE
www.summerfoodflorida.org
Working together to make a difference!
PARTNERSHIP
www.summerfoodflorida.org
Florida Department of Agriculture and Consumer Services & the Florida Partnership to End Childhood Hunger
The Florida Partnership to End Childhood Hunger is made up of community organizations working
together toINCREASEACCESS &
AWARENESS
to the Summer BreakSpot so that more kids
participate.
www.summerfoodflorida.org
“Answering the Call”
is playing a pivotal role helping families learn
about the availability of the
Summer BreakSpotwww.summerfoodflorida.org
When Families Call…
2-1-1 OUTREACH
• Tell them about the program!
• Chances are they will be able to benefit from the information.
Even with questions unrelated to summer meals…
www.summerfoodflorida.org
• Site Name• Site Address• Type of Site• Meal Times• Dates of Operation*• Site Contact (may be
noted as “Public Contact” within 2-1-1 system)
Information to Provide to Callers
2-1-1 RESPONSIBILITIES
www.summerfoodflorida.org
2-1-1 RESPONSIBILITIES
Information to Collect from Callersand report to the Department at summer’s end• Date & Time of Call• Zip Code, City & County• Where & How They Heard
About SFSP• Whether They Saw the TV
PSA• Which Site(s) Caller
Referred to• Whether Caller Has Access
to Internet• Caller’s Language (if not
English)• Other Types of Assistance
Referrals
www.summerfoodflorida.org
PARTNERSHIP OUTREACH
Outreach Efforts• Business Cards• Television PSAs• Bus Wraps• Bus Shelters• Yard Signs• Door Hangers• Magnets• Billboards• Posters• Flyers
Many outreach pieces willbe multi-lingual.
www.summerfoodflorida.org
1-800-504-6609
Florida Department of Agriculture and Consumer Services
Division of Food, Nutrition and Wellness
TECH SUPPORT
www.summerfoodflorida.org
Questions?
www.summerfoodflorida.org