Summary of the NN/LM Disaster Communications Summit

Sponsored by GMR/MCR

Dan Wilson, CoordinatorNN/LM National Emergency Preparedness & Response Initiative

USA Today

American Libraries

Claude More Health Sciences Library

March 6, 2013

NN/LM Disaster Summits

NN/LM Disaster Communications Summit

Presentations

Classes/Workshops

Takeaways• Call trees are very important for notifying staff of a situation • Redundancy, redundancy, redundancy• Landline phones play an important communications role following an extended

power outage• Think in terms of upstream and downstream communication• Communication strategies should include high tech (smartphones, iPads) to no

tech solutions (runners can be an important part of a strategy as they don’t require technology and provide face-to-face communication)

• Situational reports can promote calming and demonstrate control of the situation• Daily usage of communication technology commonly used in disaster is important

– just in time training good for tools not used daily, such as walkie talkies• Texting and email are the most reliable technology based means of

communication during an IMD event• Don’t replace something that works

NN/LM Toolkit

http://nnlm.gov/ep/

Emergency Preparedness & Response for Libraries and Librarians

Emergency Preparedness & Response for Libraries and Librarians

Twitter account

dtw2t

Contact Information

• danwilson@virginia.edu• 434-924-0193