summary case jyske bank

8/18/2019 Summary Case Jyske Bank

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CASE Jyske Bank

Ario TedjobuwonoDwi FebrianiHana KarimaIin Wirdania

Indah Tri Novita


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Summary Case

• The case is about Jsye !an" the#rd $ar%est !an in Denmar whichwas created in &'() throu%h themer%er o* + Danish !ans" havin%o,eration in Jut$and -the $ar%est,ortion o* Denmar attached to

the .uro,ean /ain$and to thenorth o* 0ermany12

• The case ta$s about Jyse !anas the maret $eader in customersatis*action throu%h their J3SK.

F45SK.66. -J3SK. DIFF.5.NC.S1mode$ and the ,ractices theyhave been ado,tin% to satis*ytheir shareho$ders" em,$oyees"and customers to their best and ina ba$ance way2

I n t e r i o r

Shareho$ders

Customers

.m,$oyees


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5ecommendation

• Jyse ban shou$dcommunicate e7ective$yabout Jyse Di7erences that%ives hi%h 8ua$ity servicesde$ivery to customer

• /ana%e customere9,ectation o,tima$y

• Jyse a$so need to research

about new se%ment o*customer to be tar%eted *orcom,any %rowth strate%yand $isten to their needsand wants

I n t e r i o r

Shareho$ders

Customers

.m,$oyees

summary case jyske bank

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