citymart.com

Submission Manual

R6 2014-01-22

Step-by-step guide to submit to a Citymart.com Call for Solutions

citymart.com

Submission Complete

Create Project

& invite stakeholders to

validate it

Create Showcase

Go to the Call & choose Challenge

citymart.com

GO TO THE CALL- Within a Citymart.com Calls for Solutions,

a number of cities present the challenges they are facing. You can submit to any number or all of the challenges.

- To start the submission process, choose first which challenge you would like to submit to.

- Once on the challenge page click on Submit.

- You will then be asked to Login or Register with Citymart.com.

- Once you have registered you will be re-directed to the Create a New Showcase page.

- If you already have Showcases you will be shown your list and you can update and submit one of them.

Submission

Complet

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

CREATE SHOWCASEA Showcase is an online description (as shown on the right) of a product or service which incorporates business development and trust-building resources. A Citymart.com Showcase enables you to communicate your innovative product or service with city decision makers around the world. Access is free to everyone registered on Citymart.com.

A Showcase can be created in 5 steps:- Step 1: Write up Title, Problem and Solution- Step 2: Complete Impact areas- Step 3: Add Summary and Tags- Step 4: Add an Image- Step 5: Submit Showcase and start

validation process.Submission

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Create

Project

Create

Showcase

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the Call

citymart.com

Step 1: write up Title, Problem and Solution

- You can now start to create your Showcase.- The Showcase Title is always displayed in all

views and it should clearly and succinctly identify your solution.

- The Subtitle is a short description of your solution.

- Stay concise and highlight the Problem you are addressing and the Solution you offer.

- You can create different versions of your Showcase to submit to different Challenges.

- New versions also allow a more personalized approach.

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Create

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Go to

the Call

citymart.com

Step 2: complete Impact areas- Fill in the fields about the Impact on

Economy, Culture, Ecology and Politics of your solution.

- Citymart.com has aligned with the UN Global Compact Cities program to help providers report on their solutions using the same sustainability model as cities.

- Based on the “Circles of Sustainability”, our evaluation model allows a more comprehensive take on the sustainability and long-term impact of your solution.

Submission

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Project

Create

Showcase

Go to

the Call

citymart.com

Step 2: Impact on Economy

Does your solution…• engage or contribute to a sustainable local production base?• contribute to the financial and economic sustainability of the city?• strengthen the local financial regulatory system through more

robust accounting, more transparency or monitoring?• contribute to more sustainable local consumption patterns, such

as better resource efficiency, sourcing, pricing or waste?• contribute to improved work and economic life in the city by e.g.

offering opportunities for employment, entrepreneurship or better access to employment?

• add to the accessibility and robustness of information technologies in the city?

• contribute to reduce or mitigate wealth inequality in the city?

- Consider the value your solution adds to the economy of a city at different levels. On the right are themes to consider for Impact on Economy. This is directly related with the use, production and management of resources.

- Refer to past results and other evidence, ideally third-party, to give confidence in your impact. If possible, quantify impact. Explain how you have arrived at those numbers.

• Production and Resourcing• Exchange and Transfer• Accounting and Regulation• Consumption and Use

• Labour and Welfare• Technology and Infrastructure• Wealth and Distribution

Themes to consider for Impact on Economy

Submission

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Showcase

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the Call

citymart.com

Step 2: Impact on Culture

Does your solution…• strengthen local identities and strengthen cultural dialogue?• broaden the local artistic and cultural expression through e.g.

events, performances?• engage with the city’s history or contribute to its vision of the

future?• contribute to citizen’s sense of purpose and meaning?• improve gender equality, in particular by offering improvements

and opportunities for women & girls?• broaden the offer and strengthen the quality and participation in

learning activities in the city?• improve the level of health and well-being for all citizen groups in

the city, including mental health?

- Impact on Culture covers relations of equality, power and accessibility.

- Consider the value your solution adds to the culture of a city.

- Refer to your past results and evidence to give confidence in your impact.

- Whenever possible quantify impact and describe how you arrived at those numbers.

• Identity and Engagement• Performance and Creativity• Memory and Projection• Belief and Meaning• Gender and Generations

• Enquiry and Learning• Health and Wellbeing

Themes to consider for Impact on Culture

Submission

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Create

Showcase

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the Call

citymart.com

Step 2: Impact on Ecology

Does your solution…• improve the sustainability of production and sourcing of energy,

materials and food?• improve the air and water quality in the city?• mitigate climate change or its effects?• contribute to greater bio-diversity in flora and fauna in the city and

its surrounds?• improve land-use efficiency and mitigate destruction of habitat?• strengthen a sustainable urban spatial development and reduce

spread?• contribute to a more sustainable built environment?• reduce pollution, improve waste management and recycling?

- This section focuses on issues related with the social-environmental interconnection, including human impact.

- Consider the impact of your solution across an array of fields including the examples on the right.

- Provide past results and other evidence, ideally third-party, to give confidence in your impact.

• Materials and Energy• Water and Air• Flora and Fauna• Habitat and Food

• Place and Space

• Constructions and Settlements

• Emission and Waste

Themes to consider for Impact on Ecology

Submission

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Create

Showcase

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the Call

citymart.com

Step 2: Impact on Politics

Does your solution…• contribute to building a better system of governance for

citizens?• contribute to a more transparent, effective and accountable

legal system?• broaden political expression and communications?• improve participation by citizens and groups in decisions and

political processes?• improve the security and peace, including domestic violence,

shelter for homeless or disadvantaged?• provide a voice, access or communication for marginalized

groups?• improve ethics, transparency and counter corruption?

- Impact on Politics understands politics in the broadest sense and so includes all social relations.

- It refers to organizations, authority, legislation, citizen engagement and regulation.

- Provide evidence of the implications that your solution has in relation to this social domain.

• Organization and Governance

• Law and Justice• Communication and

Movement

• Representation and Negotiation

• Security and Accord• Dialogue and Reconciliation• Ethics and Accountability

Themes to consider for Impact on Politics

Submission

Complet

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 3: add Summary and Tags- Fill in the Summary describing your

solution.- The Summary is shown in the default tab

and public view of any Showcase. The first 250 characters are shown in search listings.

- Use this text to draw in readers and potential clients.

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Best practice to combine tags:• Sector (e.g. Tourism, Transport)• Service Domain (e.g. Diabetes, Lighting)• Economic Concept (e.g. Sharing, Efficiency)• Target Group (e.g. Elderly, Children)• Function (e.g. App, Sensor, Bicycle)

- You can add tags to your Showcase to help other users to find your solution. Tags are essential for the successful use of the search tool at Citymart.com.

- Use <10 tags to complement the text in your Showcase.

- Research how tags are used by similar solutions on Citymart.com – plan your strategy!

Submission

Complet

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Create

Project

Create

Showcase

Go to

the Call

Step 3: add Summary and Tags

citymart.com

Step 4: add an image- Citymart.com gives you the

opportunity to add images, videos and documents to your Showcase. This is an incredible tool to gain visibility and also make your showcase more accessible.

- Upload an image to better identify your Showcase.

- This image will appear in the search listings and in the Showcase.

- Once you have uploaded the image give it an Image Title and an Image Description.

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 5: submit Showcase and start validation process- Once all the required fields have been

completed, your Showcase is ready to submit.

- Remember that your submission will remain incomplete until at least one project of your Showcase is validated. The submission will automatically be complete once the Project is validated by your Stakeholders.

- Submit Showcase and start validation process by clicking on To Submit.

- Accept Terms & Conditions and click again in the following screen Submit.

Submission

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the Call

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Citymart.com offers you the opportunity to validate your references in a trustworthy, accurate and transparent manner.

Independent stakeholders validate the facts about your projects so that your customers can trust your references with confidence (as shown by the Project Certificate on the right).

Companies need at least one validated project linked to their Showcase to submit to Citymart.com Calls for Solutions.

CREATE PROJECT

Submission

Complet

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Validation can be completed in 5 steps:- Step 1: Create a Project - Step 2: Write up your Project

Facts- Step 3: Invite your Project

Stakeholders- Step 4: Stakeholders validate

your Project Facts- Step 5: Your Project is

validated.

Validate your projectA Project on Citymart.com is the application or implementation of your product or service in a specific location. Once specific Project facts have been validated by three Independent Stakeholders, the Validated Project will appear in the Track Record of your Showcase.

Validation can be completed in one day but it often takes a little time for all your stakeholders to engage. You can increase turn-around time of validation by inviting larger numbers of Stakeholders.

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 1: create a Project - Your submission will remain

incomplete until you have a Validated Project.

- To start the process of creating a Project and inviting Stakeholders click on My Showcases & Projects.

- Otherwise you can do it later. To start at a later stage, go then to My Citymart.com and click on My Showcases & Projects.

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 1: create a Project - Click on Create Project next to the

Showcase for which you want to create a Project.

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 2: write up your Project Facts- Fill in Project Fact 1 and Fact 2 :

Title and Description.- Click on Save and Next.- Complete Project Fact 3: Location

by filling in the City where your Project takes/took place and select the Country.

- Click again on Save and Next to arrive at Project Fact 4: Project Stage(s).

- Here select the Project Stage under Type and the start and end dates.

- Click on Save and Next. And then, to conclude, click on Finish.

Submission

Complet

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 3: invite your Project Stakeholders- Go to the Stakeholders tab and click on

Add New.- Fill in the required information for the

Stakeholder and then Save.- Repeat this again for each new

Stakeholder.- Each added Stakeholder will appear in the

Stakeholders tab.- Click on Send Invitation to invite each

Stakeholder. - The list of Stakeholders shows when each

Stakeholder was last invited and if they have accepted.

- You can also send Reminders.- In the Facts tab you can follow the

validation of each single fact. Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Step 4: Stakeholders validate your Project Facts- Each Stakeholder will receive an

invitation.- The Stakeholder must click on the link

called HERE in the invitation.- The Stakeholder will be automatically

logged on to Citymart.com and if not registered, become a Citymart.com user.

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the Call

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- The Stakeholder will be directed to the Showcase Project page.

- Each Project Fact will be validated by simply clicking on Validate.

- A pop-up notification will appear after each validation.

- A final pop-up will confirm that all four facts have been successfully validated.

Step 4: Stakeholder validate your Project Facts

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- Once three Stakeholders have sucessfully validated your Project Facts, your Project Validation is complete.

- You will receive an email notification.- With a Validated Project your

submission will be complete.

Step 5: Validation is complete

Submission

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Create

Project

Create

Showcase

Go to

the Call

citymart.com

Submission Complete

Create Project

& invite stakeholders to

validate it

Create Showcase

Go to the Call & choose Challenge

citymart.com

- Promote your Showcase through your Social Media channels.

- Submit your Showcase to other Calls for Solutions or other challenges within the same call.

- Create new Showcases and Projects for your other products.

- Give your potential clients access to your online Certificate.

WHAT TO DO NEXT

citymart.com

- If your solution can solve different problems in distinct scenarios (e.g. in health or transport) then it is advisable to create separate Showcases.

- Always remember that the readers of your Showcase may not necessarily be familiarized with the subject matter.

- Even if your solution is a mobile application, you should consider its full systemic impact, e.g. by reducing use of paper maps, more inclusive as it provides more languages or enabling citizen participation.

- Engage with the City you are submitting to by addressing some specific local issues or using local examples.

- Provide clear examples of how your solution is used and how the end-user is addressed. Reference your success stories to reinforce your Validated Projects.

OUR TIPS

citymart.com

MAXIMIZE THE USE OF CITYMART.COMCitymart.com offers you the tools to further improve your submission and maximize your visibility by allowing you to:1. Improve and manage you Showcase.2. Add different types of media assets.3. Create more Validated Projects.4. Create and manage your Showcase team.5. Publish and un-publish your Showcase6. Develop your own Track Record.7. Interact with potential clients.8. Promote your Showcase in Social Media.

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1. Improve and manage your Showcase- You can edit your Showcase any

time until the submission deadline.

- Login into Citymart.com and then from My Citymart.com click on My Showcases & Projects.

- Click on the Showcase you want to edit to open it.

- Once opened, you will see three tabs: Content, Projects and Administration.

- Under the Content tab you will find three sub-tabs: Header, Presentation and Assets with the information you have completed for your submission.

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- In the Assets tab you can upload and embed further media files in order to make your Showcase stronger.

- You can add more images, documents or embed videos hosted on YouTube and Vimeo.

- If you upload documents, remember to remove confidential information as all the media content is public.

- Remember that good media assets make your solution or product easier to understand and visualise.

2. Add different types of media assets

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- In the Projects tab you can create and edit the Projects of the Showcase.

- Remember that in order to complete your submission you will need to have a Validated Project.

- Validation helps you to create immediate trust with potential clients.

3. Create more Validated Projects

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- In the Administration tab there are three sub-tabs: Team, Publication and Track Record.

- In the Team tab you can add your Contacts and Colleagues to the Showcase Team.

- You can attribute a specific Role to each member of the Showcase Team.

- Create a team of colleagues and contacts to collaborate actively on maximising the impact of your Showcase.

- The Showcase team does not change between different versions of the showcase.

4. Create and manage your Showcase team

citymart.com

- The Publication tab is where you can decide to publish a specific version (only one at the time) of the Showcase.

- Here you can see which of the Showcase versions is currently published.

- In this case, version 1 is currently published.

- To publish version 2 click on the corresponding Publish button. Version 1 will automatically be unpublished.

- It is also possible to archive or unpublish the currently published version of the Showcase without publishing any other version.

5. Publish and un-publish your Showcase

citymart.com

- Citymart.com helps you record and share the Track Record of your Showcase where you can see your Validated Projects, Badges and Scores.

- Validated Projects improve your search ranking.

- Badges show your achievements in Citymart.com Calls for Solutions.

- Scores show your best evaluation results collected from Citymart.com city juries across the Calls for Solutions in which you have participated.

- Submit to Calls for Solutions to gain evaluation Scores and Badges for your Track Record.

- Scores are valuable market feedback provided by field specialists and local council jury members.

- You can choose which Scores and Badges to publish but by default, all Badges and all Scores above 3.0 out of 5.0 are published.

6. Develop your own Track Record

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7. Interact with potential clients- Citymart.com offers a secure channel to

exchange information with colleagues, partners and potential customers.

- When a user clicks the Get in Touch in your Showcase, they can start a conversation with you.

- Your Showcase Editors will automatically be notified.

- You can also use this tool to start conversations with other Showcase Editors.

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8. Promote your Showcase in Social Media- Showcases can be shared on

Social Media.- Be smart: find social

conversations on related #topics and add your solution.

- Promote your Track Record such as your scores, badges and validated projects.

- Integrate Citymart.com into your social media strategy.