Thermo Fisher Scientific

3501 Leonard Ct., Santa Clara CA 95054 USA

Telephone 408 878 0427

www.thermofisher.com/sut

October 26, 2018

Subject: Finesse Brand Discontinuation and Product Name Changes Dear Customer:

Since Thermo Fisher Scientific Inc. acquired Finesse Solutions (Finesse) in 2017, we’ve focused

on combining and aligning our business while maintaining the same customer-focused service

and support you have come to expect from both Thermo Fisher and Finesse. We wanted to notify

you of several changes related to this alignment. There are no actions required by you.

Starting on February 1, 2019, newly manufactured products will be sold and shipped with

updated branding and commercial documentation, including product names, labels, packaging,

certificates, drawings and invoices. Updated examples are enclosed for your reference.

Starting on November 1, 2018, all Finesse products will be rebranded as Thermo Scientific to align with

our Thermo Scientific™ single-use products.

On or after April 30, 2019, we will retire the finesse.com website when all information and content

becomes available on thermofisher.com/sut under Bioproduction and Single-Use Bioprocessing

The branding and product name changes do not affect product form, fit, or function; product

claims, testing methods, or product release criteria; or the manufacturing processes. Finesse

Solutions, Inc. with its primary location at 3501 Leonard Court, Santa Clara, CA 95054 will

continue as the manufacturing and selling legal entity of these products.

We want to emphasize that there is no action needed on your part. If you have any questions,

please contact your sales representative or our Technical Support Team by email at

techsupport.bioprocessing@thermofisher.com or by phone at +1 (435) 792-8500.

This combined portfolio and the team that supports these products provides a broader range of

products and solutions integrated for specific applications to better meet your needs. I want to

assure you that it is our top priority to make this a smooth and seamless transition. We greatly

appreciate your business and look forward to continuing to serve you with an even more

compelling range of products, technologies and services.

Sincerely,

Jim Bylund VP/GM Single-Use Technologies, BioProduction

Enclosures

Updated Product Naming

Current Product Name New Product Name

Universal G3Lab

Controller

Thermo ScientificTM HyPerformaTM G3Lab Controller

G3Pro Controller Thermo ScientificTM HyPerformaTM G3Pro Controller

Universal G3Lite

Controller

Thermo ScientificTM HyPerformaTM G3Lite Controller

SmartGlass Thermo ScientificTM HyPerformaTM Glass Bioreactor

SmartRocker Thermo ScientificTM HyPerformaTM Rocker System

SmartVessel Thermo ScientificTM HyPerformaTM Benchtop Single-

Use Bioreactor

SmartBag Thermo ScientificTM HyPerformaTM Rock-IT BPC

TruBio Software Thermo ScientificTM TruBio Software

TruChrom Software Thermo ScientificTM TruChrom Software

TruPur Software Thermo ScientificTM TruPur Software

TruFluor DO Sensor Thermo ScientificTM TruFluor pH Sensor

TruFluor DO Sensor Thermo ScientificTM TruFluor DO Sensor

SmartPuck pH+dO2

Sensor

Thermo ScientificTM pH+dO2 Sensor

TrupH Sensor Thermo ScientificTM TrupH Sensor

TruDO Sensor Thermo ScientificTM TruDO Sensor

TruDO Optical Sensor Thermo ScientificTM TruDO Optical Sensor

Sample of a Current Product Label

Sample of a New Product Label

Sample of a Current Certificate of Conformance

Sample of a New Certificate of Conformance

Sample of a Current Shelf Life Statement

Sample of a New Shelf Life Statement

Sample of a Current Certificate of Conformance to Requirements

Sample of a New Certificate of Conformance to Requirements

Sample of Current Product Packaging

Sample of New Product Packaging