student services / learning services welcome student support services at edge hill university
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Student Services / Learning Services
WelcomeWelcome
Student Support Services at Edge Hill University
Student Services / Learning Services
Student Services
Student Services aim to:
• Help you adapt to a new place, culture and way of life
• Welcome you and help you to orientate and settle in
• Provide support for your • on-going needs
• Provide support to help you get • involved in University life
Student Services / Learning Facilities
The Student Experience
Many qualities and facilities make up and enhance the student experience
Student Services / Learning Services
Student Services• Accommodation• Finance/Welfare Rights• Inclusive Services /• Disabilities• Health & Counselling• Equality
Careers Centre• Careers Resources• Job Club• Volunteering
Learning Services• Inclusive Services-SpLD• Academic Writing Development• Information Literacy Skills
Library & LINC• Books and journals• ASK Desk• PC Access• 24/7 Opening
Students’ Union• Advice and Guidance• Student Representation• Faculty Officers• Clubs & Societies
Academic Department• Personal Tutor• Academic Registry• Faculty Support
What sorts of services do we have?
Student Services / Learning Services
Support for employability
• Member of AGCAS and NASES
• Encourages students to use services early to support careers and employability planning
• Provides specific support for international students via a designated careers adviser, working closely with tutors and staff in CfIE
• Menu of information, support and services can be viewed on our award winning web site www.edgehill.ac.uk/careers
Careers Centre
Student Services / Learning Services
Questionnaires or Online surveys SU surveys
Views via email Focus groups Views Facebook/twitter
Via an app
Discuss with students the best way to communicate and hear their views
Student Feedback
Student Services / Learning Services
Health and Welfare on and off Campus
Vaccinations need to be up to date:• Meningitis• MMR (2)
Many courses lead to demanding professions
Encourage staff and students to look after themselves by:• Eating healthily• Drinking Responsibly• Exercising• Getting enough sleep
Student Services / Learning Services
Personal Support Services
Students need physical
and emotional resilience
We offer :1:1 sessionsHealth careWorkshopsDrop – in sessionsSocial support
Student Services
Health & Well-being Centre
• Location: Ruff Lane (back of University)• Team offers nursing and counselling support for all students• Opening hours: 8.30 am – 5.00 pm term time• Appointments: 01695 657265• Doctors from The Elms practice based in the Centre• Appointment at The Elms: 01695 573123
Student Services
West Lancashire Health Clinic
• Drop-in: health information & advice treatment for minor injuries and ailments including: fractures
(broken bones), burns, cuts, insect bites, sprains and strains, sports injuries, minor head injuries, eye injuries, blood tests, X-rays, chest infections, suspected deep-vein thrombosis (a blood clot in a vein), cellulitis (an infection of the skin and the tissues beneath it)
• Open 8am to 10pm, seven days a week• No appointment needed - just drop in. • If the centre can not treat you they will assess you and
refer to an appropriate alternative, for example Accident & Emergency
Student Services
West Lancashire Health Clinic location
• Based within Ormskirk Hospital grounds
• 5 minute walk from Edge Hill University
• Open 8 am-10 pm, 7 days a week
Student Services
International Students (Non-EEA):Course Less than 6 Months
• Limited NHS treatment• Free emergency hospital treatment• Charges apply if:
– Given an outpatient appointment– Admitted onto ward
• GP may treat urgent short-stay students free (if student cannot wait until return home)
Student Services
Non EEA Students – Course lasts 6 months or more
• Should qualify for NHS treatment from beginning of stay - same basis as UK resident
• Entitled to:– Free NHS treatment in NHS hospitals– Can register with GP
• Evidence – if attending hospital/GP provide:– evidence of study in UK– evidence of UK address – confirmation by EHU that you are on a course of
study
Student Services
Dental Treatment
• Combination of NHS and private dental service
• Always a charge for dental treatment – private or NHS
• Students should have medical insurance cover dental treatment
• Nearest dentist: • Ravat and Ray – 01695 588770
Student Services
Payments Required
• Even if you qualify for NHS treatment, payment must be made for:– Medicines prescribed by GP– GP services eg travel vaccinations/sickness
certificates– On-going treatment for illness present before
entering UK– Dental treatment
• Minor ailments – over-the-counter remedies/advice from pharmacist