student mobile survey
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Student Mobile Survey
Simon Marsden 16th Feb 2011
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• IS are embarking on a project which aims to deliver a pilot Mobile Campus within the University of Edinburgh.
• £40K is from Student Experience funding …learning/evaluation exercise with an exit strategy
• Time and location sensitive mobile application for students– Where is the nearest shuttlebus to Kings Buildings– Which computer currently has a free PC to use– I wonder if that library book is available to reserve just now– I need directions to my exam hall this morning
Student Mobile SurveyAbout the Mobile Campus project…
app which provides seamless access to a range of existing University services and information.
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• Improve Students Experience providing easy access to key information and services
• Work with tried and tested supplier’s hosted package, to speed up delivery and our understanding of this new technology
• Improve reputation of University
• Allow the students to choose how, when and where they access services
• Re-use existing golden copy information
• Develop web services which can also be used outside of the mobile campus. A complimentary approach to web and portal frameworks.
• Learn about mobile applications
Student Mobile SurveyWhy do we want to go down this route…
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Student Mobile Survey
http://www.flickr.com/photos/mwl_sd_ca/4699661631/
IS Survey results …
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• One of the aims of our project is to capture requirements for a Mobile Campus at Edinburgh.
• We wanted to know – how many students have smartphones– what we need to support to deploy native apps – do students use them for accessing the internet– what services the students wanted most
• Full Mobile Survey report: http://tiny.cc/mu1tq
Student feedback …
Student Mobile Survey
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Student Mobile Survey
1,989 students responded (7%)
Good sample
Measure University Sample
Undergraduate 70% 71%
Postgrad taught 17% 14%
Postgrad research 13% 15%
International 30% 30%
Female 56% 51%
Over 25 22% 22%
Demographics …
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Student Mobile SurveyHow many students have smartphones?
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Student Mobile SurveyWhat should we support?Percentage of smartphones, breakdown by make …
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Student Mobile SurveyDo students use them to access the internet?Mobile contract limitations …
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Student Mobile SurveyWhat do they want?Potential services, rated as “Very Useful” …
View Course information
View exam and course timetables
Check PC availability in open access labs
View your library record
Campus maps & Locations using GPS
Search the University directory
Friend locator
Receive Alerts (IT, Library, Course related)
Subscribe to University news and events
Tag pictures to campus map locations
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Student Mobile SurveyWhat do they want?Students also requested …
• Easier access to mail• WebCT compatible with phones• Timetable including tutorials• Lecture cancellations/changes• Podcasts and videos of lectures• Shuttle bus timetables• Library search and interactive map• Print credit top up
http://www.flickr.com/photos/nickbilton/2861940230/in/photostream/
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Student Mobile SurveyAny questions …