student living pre-arrival guide 2010

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Student LivingPre-arrival Guide

2010

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Pre-arrival guidewww.hull.ac.uk 1

Accommodation fees and the contract | 2

Before you arrive | 3

What should I bring | 4

Arrivals weekend | 6

Arrival times | 7

Residences, student houses and flats | 8

Road approaches to the Hull campus | 12

Contents

1 The Lawns, Cottingham2 Needler Hall, Cottingham3 Thwaite Hall, Cottingham4 Taylor Court, Hull

Front cover: ©iStockphoto.com/Maciej Noskowski

Pre-arrival guide2

You can arrange to pay your residence fees by one ofthree methods:� Cash, debit card or credit card in one lump sum� Direct debit, in three instalments� Credit card, in three instalments

If you pay by instalments, these will be paid in the thirdweek of October 34%, January 33% and April 33% – tocoincide with the expected payment dates of your StudentLoan. If you pay by direct debit then notification of thetransaction will be sent automatically to the address thatyou give for future correspondence on the accommodationfee contribution form.

If you pay by credit card no notification or receipt will besent – the transaction will appear on the accountstatement provided by your credit card company. InSeptember prior to key collection you will receive an emailinviting you to pay or setup a payment plan for youruniversity accommodation fees through our online service.https://myadmin.hull.ac.uk. If you have difficulty accessingthe online service you should complete the AccommodationFee Contribution form available under ‘downloads’ on theAccommodation website and bring this with you when youcollect your key.

Your residence contractThis is a legally binding document with the University ofHull for the period of time set out. It cannot be ended aftera few days or weeks if you decide to move to non-University of Hull accommodation or as a local studentyou decide to return to the family home. Having signed oraccepted the contract electronically you should not enterinto a residence contract with any other residenceprovider. Likewise, if you already have a contract withanother provider, you should not enter into a contractwith the University. Under UK law, both documents wouldbe legally binding – requiring you to pay two sets ofresidence fees. Please note that residence contracts mayextend beyond a student’s requirements. In such cases theUniversity is unable to give refunds for any food oraccommodation that is unused.

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Before

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Security and InsuranceBefore you arrive it is important to ensure that all valuablepossessions you intend to bring with you have been securitymarked with your house number and postcode. This wouldhelp to identify your belongings if they were stolen.

Every student in University – owned and head-leasedaccommodation has a basic package of personal possessionsand liability insurance. Which can be extended for anadditional fee. The insurance is effective from the time youleave home to travel direct to the University until you reachhome at the end of your contract.

Further details of benefits provided are available bydownloading a copy of the policy from the accommodationwebsite www.hull.ac.uk/accommodation/ or by contactingthe accommodation office and requesting a copy to bemailed out to you 01482 305345 or 305343 they include:

� Cover against theft or loss of personalpossessions (not including bicycles)

� Cover against theft or loss of computer equipment� Cover for personal effects while on direct transit to/from

university and home� Cover for personal possessions placed in a university

agreed storage facility during vacations� Personal liability insurance� Credit card theft/loss protection� Cover for the loss of personal money� Cover for the loss of University library books� Cover for the loss of a property loaned by the University� Cover for the contents of a fridge or freezer

The insurance is valid in the residence and Universitybuildings. It does not cover losses elsewhere, for whichinsurance under the ‘top-up’ option is advised. You maypurchase additional insurance from the providingcompany, either to increase the benefits of the scheme, orfor specific risks such as mobile telephones and bicycles.

More information can be found at www.blockhalls.co.uk or bydownloading a copy of the policy from the Accommodationwebsite www.hull.ac.uk/accommodation/

Pre-arrival guide4

Storage space in the residences is limited. We wouldadvise you to not bring more luggage than is realisticallyneeded. Please do not send luggage and postal items inadvance to the residences as there will be no one there toreceive the items.

Thwaite Hall, Needler Hall and the Lawns HallsEach hall has a combined kitchen and dining area (withthe exception of Ferens and Needler Halls which have abasic kitchenette). Combined kitchens include cookers,microwaves, fridge/freezers and kettles. Kitchenettesinclude kettle, fridge, microwave oven and grill. All Hallsprovide coin operated laundry and ironing facilities.

You will need to bring:

� Bed linen (sheets, pillowcase, duvet, pillows etc)� Towels� Extra food preparation items (pans, crockery and

cutlery etc)� Personal items

The Student Houses and Taylor Court flatsWe provide:

� Bed Linen (mattress cover, duvet, duvet cover, pillowand pillow case)

� Cooking facilities (cooker, microwave oven)� Fridge/freezers� Washing machines in all student houses� Laundry facilities in all Taylor Court Flats.

You will need to bring:

� Personal items� Food preparation materials (pans, crockery, cutlery etc)

to supplement our limited supply.

ComputersIn order to simplify connection to the network the usermust ensure that

� they have installed the latest operating system updatesfor their personal computer

� that their machine has a firewall and anti-virus packageinstalled and working which includes the latest updates.

WhatshouldIbring

For further information regarding connectivity in theresidences please see www.hull.ac.uk/comp/get_connected/

Lap-top computers are a target for thieves, whereverlocated. You are strongly advised to buy a cable lock froma specialist computer accessory shop before you arrivehere and use this to secure your computer to a fixed pointin your room to reduce risk. All valuable possessionsshould be security marked.

CarsOn campus there are insufficient parking spaces to meetthe needs of all at the University. Parking on campus isrestricted by parking permit during the week between 7amand 6pm. Where a student lives more then 25 miles fromcampus they may apply for a permit. Permit applicationsare available by calling 01482 466111. The Lawns hasparking spaces available for residents to park.

Needler Hall has limited parking; it may be necessary,dependant upon demand, for some residents to park atthe Lawns site if they wish to bring cars.

Thwaite Hall has very limited parking. While studentsmay unload on site they will be required to park at theLawns site in the first instance until the warden is able toallocate available parking spaces.

The Student Houses have limited on street parking. Aresidents – only scheme operates on Cranbrook Avenuefor which a small fee is payable. A permit application formand further details are available from either theAccommodation Office or the City Council’s ParkingPermits Office telephone 01482 612950. A number ofhouses have spaces to the rear where some vehicles maybe parked. Residents of Taylor Court can park in theadjacent car park, provided that they pay a fee (£80 plus arefundable charge of £40 for a barrier card).

BikesOur student residences have lockable bicycle sheds. Bikesmay not be left in hallways or bedrooms. If you do wish tobring a bike, please ensure that you have it securitymarked and bring a strong lock. You are also advised totop-up the basic insurance package to cover your bike.


Pre-arrival guide6

Arrivalsweekend When should I arrive?

Please do not arrive at the University before the start dateon your residence contract. Formal welcomingarrangements will not commence until the start ofsession. International students should plan to arrive at theUniversity during the preferred arrivals period specified bythe International Office – more details atwww.hull.ac.uk/international. If you are an internationalstudent and circumstances occur that delay your arrivalplease let the Accommodation Office know otherwise yourroom may be re-let.

Halls of ResidenceRoom keys and meal cards are issued on your arrival atyour Hall. Take care of your key; you will be charged £50for non return at the end of the contract and for areplacement key to be issued during term time. Forsecurity reasons, should you loose your key you shouldreport this at once.

TVsIf you bring a personal television set with you intoUniversity accommodation, you must have a currentpersonal television license. The license that you use for aTV in your parental home is not valid. The nationaltelevision licensing authority carries out annual checks ofstudent rooms where no television license is recorded.More information can be found atwww.tvlicensing.co.uk/information/students

Arrivaltim

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Halls of Residence – arrival times

You can collect your key as follows:

Thwaite HallSaturday 25 September 10:00am – 5:00pmSunday 26 September 11:00am – 5:00pm

Needler HallSaturday 25 September 10:00am – 5:00pmSunday 26 September 11:00am – 5:00pm

Downs HallSaturday 25 September 2.00pm onwards

Ferens HallSaturday 25 September 11.00am onwards

Grant HallSaturday 25 September 10.00am – 5.00pm

Lambert HallSaturday 25 September 2.00pm onwards

Morgan HallSaturday 25 September 12 noon onwards

Nicholson HallSaturday 25 September 10.00am – 5.00pm

Reckitt HallSaturday 25 September 12 noon onwards

Lawns HallsAll Lawns HallsSunday 26 September 10.00am – 5.00pm

Pre-arrival guide8

Residences,studenthousesandflats Houses and flats – Arrival Times

Residence contracts for Student Houses and Taylor CourtFlats commence at 2pm on Friday 17 September. Earlieraccess is not possible as staff will be preparing them for use.

To collect keys go to the Accommodation Office –11 Salmon Grove during the following hours:

Friday 17 September 2:00pm – 8:00pm

Saturday 18 September 9:00am – 8:00pm

Sunday 19 September 10:00am – 8:00pm

Monday 20 September 9:00am – 9:00pm

Tuesday 21 September 9:00am – 9:00pm

Wed 22 September 9:00am – 9:00pm

Thurs 23 September 9:00am – 8:00pm

Friday 24 September 9:00am – 8:00pm

Saturday 25 September 9:00am – 8:00pm

Sunday 26 September 10:00am – 8:00pm

What will it be like?The first students arriving in a residence will find itcleaned and ready for occupation. People arriving laterwill be entering an environment that is already being livedin by earlier arrivals. While individual study bedroomswill all be cleaned, prepared and locked, communal areaswill inevitably show signs of being occupied. Newlyarriving students and their parents are asked to be awareof this.

If you are an early arrival, please remember to showconsideration to other residents arriving after you bymaking a special effort to keep the residence in a cleanand tidy condition for them.

Support in the residencesWe have a strong commitment to the pastoral support ofour residents. Fifty members of pastoral staff, in variousresidential and non-residential roles, encourage safe,secure and happy residential living environments. They


also provide discreet support for students when they needhelp, whether practical or emotional.

At Thwaite and Needler Halls, the typical resident pastoralteam comprises a warden, a Deputy Warden, and threeAssistant Wardens. Each of the Lawns Halls has a residentWarden plus an Assistant Warden and a student SeniorResident.

In Taylor Court and the Student Houses, pastoral supportis provided by a non-resident House Tutor who visits theflat from time to time to check that there are no problems.Residents are given details of their Tutor and can contactthem should there be any problems. As well as these staff,the staff of the Accommodation Office are there to helpand advise students and there are numerous sources ofhelp within the University through our Student SupportTeam.

Mealtimes in catered accommodationThwaite HallBreakfast Monday to Friday 8am – 10am

Brunch Saturday and Sunday 11am – 11.30am

Dinner Monday to Friday 6.15pm – 6.45pm

Dinner Saturday and Sunday 5.00pm – 5.30pm

Basic vegetarian meals can be catered for, though we areunable to provide for strict vegetarians, vegan or otherdietary regimes.

Needler HallEvening Meal Monday to Friday: 6.15pm – 6.45pm

Saturday and Sunday: 5.00pm – 5.30pm


Pre-arrival guide10

The Lawns HallsMain Meal Service

Monday – Friday 5.00pm – 7.00pm

Saturday and Sunday – 5.00pm – 6.30pm


Those students at the Lawns who are self-catering, otherstudents, and guests may purchase a ticket at the LawnsCentre if they would like a main meal. The Lawns Centrealso offers a snack bar service (7.30pm – 9.00pm, Monday– Sunday) offering a wide range of hot and cold snacks ona cash basis. Those on the catered scheme may take a freesnack if they are unable to be present at the main meal.

Getting to lectures, phoning home, doing your washingThe Student Houses and Taylor Court are within walkingdistance of the campus. The Halls of Residence are in thenearby village of Cottingham and there is a regular busservice to and from campus and to the City Centre. Thebus route starts on site at the Lawns and passes Needlerand Thwaite Halls. Semester bus passes can be purchasedin the Students’ Union during the first two weeks ofsemester one and cover unlimited travel on the route.There is also a late night bus service.

The telephone system in the Student Houses enablesresidents to make internal calls and receive incominginternal/external calls. The phone systems at the Lawns,Thwaite Hall and Needler Hall operates on pre-paidvouchers.

In the Halls of Residence there are coin operated laundryfacilities. All Taylor Court flats and student houses havewashing machines.

Useful Postcodes

AccommodationåOfficeHU6 7SX

Thwaite HallHU16 4RE

Needler HallHU16 5QN

Downs HallHU16 5SD

Grant HallHU16 5SF

Lambert HallHU16 5SG

Morgan HallHU16 5SH

Nicholson HallHU16 5SJ

Reckitt HallHU16 5SL

Ferens HallHU16 5SE

Students outside University Accommodation Office, Salmon Grove

Pre-arrival guide12

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Contact us:The Accommodation Office is located at

11 Salmon Grove – normal office opening times are 10.00am – 4.00pm.

Please bear in mind that we are extremely busy throughout late August and mostof September, so please check for information in this guide and on our websitebefore making enquires. Our website has a section dedicated to frequently askedquestions. It includes downloadable residence application forms and links toother accommodation websites.

Address:The Accommodation Office

University of Hull

Hull, HU6 7RX

Telephone:Undergraduate placings: (01482) 305345

Postgraduate placings: (01482) 305347

Exchange placings: (01482) 305345

E [email protected]

F (01482) 305346

www.hull.ac.uk/accom

Please note: The information provided in this handbook may be subject tochange, without notice, after publication. As such this material is providedwithout legal liability.

Please let us know if you have any suggestions for improving this publication:

[email protected]

Thank you in advance for your time. We value your feedback.

student living pre-arrival guide 2010

Documents

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instalments credit card

credit card company

arrival times

university ofhull

residence contractthis

residence contracts

contract withanother