student business services and cashier...attn: cashier's office one university drive orange, ca...

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Location: Bhathal Student Service Center (behind the Law School) Website: www.chapman.edu/sbs Hours: Monday through Friday, 9:00 a.m. to 4:30 p.m. Office is open during lunch. Phone: (714) 997-6617 Email: [email protected] Student Business Services and Cashier We are open until 6:00 PM some evenings during the semester and those hours are posted in the Bhathal Student Services Center

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Page 1: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Location: Bhathal Student Service Center (behind the Law School)Website: www.chapman.edu/sbsHours: Monday through Friday, 9:00 a.m. to 4:30 p.m. Office is open during lunch. Phone: (714) 997-6617Email: [email protected]

Student Business Services and Cashier

We are open until 6:00 PM some evenings during the semester and those hours are posted in the Bhathal Student Services Center

Page 2: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Student Business Services/Cashier’s Office

• Student Business Services Office handles questions regarding your student account.- Account balances or credit- Business Office Holds- Request Refunds

• Cashier’s Office-CU Services Account (declining balance)

• eAccounts –depositing money online to your student ID card- Purchasing Commuter meal plans- Making payments- Pick up employment checks

• Students employed on campus can pick up their paychecks on pay day• Cash personal check up to $25.00

Page 3: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Student Business Services Discussion Items

Documents Billing and Due Dates Payment Options Payment Methods

Student Health Insurance

Purchase & Waivers

Tuition Estimate Meal Plan Options Add Funds to ID Card

Page 4: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

1. Tuition and Fee Master Payment Contract

2. Chapman Release Authorization

3. Panther Partner Authorize User Authorization

Documents and Authorizations

Page 5: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Tuition and Fee Master Payment Contract-Mandatory Form

The Tuition and Fee Master Payment Contract outlines the student’s rights and responsibilities regarding payment of tuition and fees.

Once completed and signed, the form may be emailed, faxed, mailed or dropped off in person.

Due Date: August 26, 2019

• Email: [email protected]

• Fax: (714) 744-7995

• Mail: Chapman University Student Business Services One University Drive Orange, CA 92866

Page 6: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Authorization to Release Student Information Form- Optional

The Family Educational Rights and Privacy Act of 1974 (FERPA) protects the privacy of student records by requiring prior written consent before disclosing personally identifiable information to a third party. It applies to colleges and universities that receive funding from the federal government.

In order for the University to release student record information to anyone other than the student, the Authorization to Release Student Information form must be signed by the student.

How to submit:

Email: [email protected] Students must email our office from their university issued email account for verifications

In Person (student only): Bhathal Student Services Center. It’s located between the Chapman University Dale E. Fowler School of Law and the Fred L. Barrera Parking structure

Page 7: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Panther Partner Authorize User- Optional Chapman University does not send paper statements.

If students would like the billing notification sent to their parents, guardian, or another person, they MUST add that person as a Panther Partner-Authorized User on his/her ePay account. This is the only way anyone, other than the student, can receive electronic eBill notifications, billing statements and access student account information. Authorizing users also gives the Student Business Office permission to discuss the student account with the designated user.

Page 8: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

How to Access ePay Portal? Panther Partner Authorized Users-Can access the e-Pay portal the following way:

1. Student grants access2. You will receive two separate emails:

a. Login b. temporary password 3. visit: www.chapman.edu/epay1234. On the right hand side, click on

“Panther Partner Authorized User ePay Access” box.

5. Enter username (email address) and password.

There are tutorials available online, www.chapman.edu/sbsunder Student Billing to assist you.

Page 9: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Access ePayOnce you are set up as an Panther Partner Authorized User/Payer you will have access to the follow:

• View Statements• Enroll in Payment Plan • Make Payments• 1098-T Tax Statement

Page 10: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

• Tuition & Fees

• Pending Financial Aid

• Payment Amount Due

Page 11: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

University Tuition and Fee Billing Notices and eStatements

• Bills are posted online and email notification are sent out in early July.

• Due Date: July 20thFall

• Bills are posted online and email notifications are sent out in December

• Due Date: December 20thSpring

• Bills are posted online and email notifications are sent out in May.

• Due Date: May 20thSummer

• Student accounts are billed each semester.

• Chapman University sends out billing notification electronically to the students Chapman email address.

• If a responsible party/Panther Partner authorized user also wants to receive monthly email notifications and have access to students billing information

• Billing notification email are sent from [email protected]

• Please do not expect to receive a billing statement by mail.

Page 12: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Undergraduate Tuition and FeeFull-Time Undergraduate Estimate

Tuition (12-18 units) $27,270

* Parking $70

** Health Center Fee $122

** Student Activities Fee $70

Room and Board- Double Occupancy

$7,760

Semester Total: $35,292

Asterisk (*) Item, optional can be waived.Asterisks (**) Items, that are mandatory per term

Parking Fee: All student are automatically billed for the parking services. Students must either register their vehicle or complete online parking waiver with Public Safety. Parking waiver Deadline September 16, 2019.

Health Center Fee: for all full-time undergraduate students. Health Center fee is not student health insurance, this fee allows students access to the Health Center.

Does the Health Center have any required documents?

• Yes, the Health Center requires all students to submit a Health Record and Examination Form prior to the start of the semester.

• Form may be found on their website: https://webfarm.chapman.edu/HealthRecordForm

Student Activities Fee: Serves to enhance student’s college life. The provides funding for student events and initiatives such as; clubs and organizations, provided student with discounted tickets, funds Student Government Associations.

Room and Board: Estimate is based on double room occupancy. Total amount includes the cost of the room and the cost of the board meal plan.

Page 13: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Campus Housing and Meal OptionsBoard Meal Plan • Students residing in a Chapman Residence Hall are required to

purchase a board meal plan. The board meal plan will automatically be billed to the students tuition account.

• Meal Plan Swipes and Panther Bucks are stored on the student ID card. The student will need to present their ID card when entering the Randal Dining Commons and/ or at the retail restaurants when using their Panther Bucks.

• Students have up until the third week of the start of the semester to request a meal plan change. Students may email the Student Business Services Office or Residence Life Office at [email protected] or [email protected] . The request must be sent from students Chapman University email address.

• Board meal plans expire at the end of each semester. Any unused Panther Bucks will not rollover to the next semester.

Board Meal Plan Options

10 Meal Plan• 10 meals per week • $400 Panther Bucks per semester

12 Meal Plan• 12 meals per week• $350 Panther Bucks per semester

14 Meal Plan• 14 meals per week• $300 Panther Bucks per semester

19 Meal Plan• 19 meals per week • $250 Panther Bucks per semester

Page 14: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Tuition Payment OptionsOption 1- Payment in Full

This payment option requires the entire term balance charges, less financial aid to be paid in full on or before the due date for that term (July 20th for Fall 2019).

• If payment-in-full is not received by the due date for that term, the account will be subject to a late fee of $100 each month the balance remains or until enrollment into the payment plan has been completed.

Option 2- Enroll in Monthly Payment Plan

The Monthly Payment Plan enables students and their Panther Partner- Authorized Users to make interest-free, monthly installments to cover each semester’s tuition, housing, meals, & required fees.

• Set-Up Fee $50.00. • Enrollment is required each semester you plan

to participate.

• Fall Payment Plan Due Dates:

• Spring Payment Plan Due Dates:

Page 15: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Methods of Payment • Electronic Payments

• ACH online payment through ePay portal• No fee associated• Can store multiple bank accounts

• Wire Transfer (Domestic and International - Bank to Bank and Flywire Transfers)• Credit cards are not accepted as a form of payment for tuition and fees.

• In Office• Check, cash, or money order

• By Mail: Make checks payable to: Chapman UniversityMail Tuition Payments to:Chapman University Attn: Cashier's Office One University Drive

Orange, CA 92866-1005**Include student name and student ID number on the front of all checks**

For questions regarding payment methods, contact Cashier Office at (714) 997- 6838 or email: [email protected]

Page 16: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Chapman Tuition Withdrawal Policy

Fall and Spring Semester

Withdrawal within the first week of classes 100%

Withdrawal within the second week of classes 50%

Withdrawal within the third week of classes 20%

Withdrawal after the third week of classes none

Ex. Based on Fall 2019

• Receive 100% refund up until Sept 1, 2019.• Enrollment deposit is non- refundable • Housing reservation payment non-refundable

Page 17: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Student Health Insurance Purchase

Chapman University's health insurance plan is through United Healthcare, and it is an optionalpurchase for domestic students and mandatory for International students. Cost $1020.00 per Semester.

How to Purchase Student Health Insurance?• To purchase the Student Health Insurance, please have the student complete and submit

the Student Health Request Form to our office. • Purchase Deadline: September 16, 2019

For questions regarding coverage? Website: www.uhcsr.com/chapmanPhone: (800) 767-0700

Page 18: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Add Funds to a Student ID Card Chapman University Declining Balance/eAccounts

Student Chapman ID cards provide students with more than just access—they can use their ID cards for on-campus dining, purchases, printing, laundry and more.

Guests may deposit funds to a cardholders' Declining Balance Account in person with the Cashier Office or online. Add Funds to ID card online: www.chapman.edu/students/tuition-and-aid/sbs/eaccounts.aspx

For Declining Balance/ eAccounts questions, contact the Cashier Office at (714) 997- 6838 or email: [email protected]

If an ID card is lost or stolen students are encourage to deactivate them. For assistance, please have them call Chapman University Card Office at (714) 744-7011.

Page 19: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Refunds If a student receives more in financial aid than is necessary to pay for their tuition, fees, room and board, and all of the aid shown arrives, then they may be entitled to a student refund, and the student may request a refund.

A student may request a refund by:1. Emailing out office to request a refund. 2. Stopping by the office and requesting a refund in person.

Refund Options:1. eRefund (Direct Deposit), student will need to create an account and funds will disburse into a bank account of their choice.2. Paper check mailed to their address or picked up at the Cashier Office.

If the credit is due to Parent Plus Loan, there are some restrictions and we encourage you to call our office.

Financial aid will post the first week of the start of the term- week of August 26th.

Page 20: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Business Office Holds & CommunicationIf a student account is not up to date with financial aid or out of pocket payments when priority registration begins for the following semester, a hold will be placed on the student record that will prevent any further registration. Only students with current accounts are allowed to take advantage of priority registration.

How does Chapman communicate with the students?The main form of communication is via- students Chapman email. Please make sure your students checks their Chapman issued email address periodically. If your student does not have access to their Chapman email, please encourage them to contact the Help Desk to gain access.

Help Desk may be reached at (714) 997- 6600

Page 21: Student Business Services and Cashier...Attn: Cashier's Office One University Drive Orange, CA 92866-1005 **Include student name and student ID number on the front of all checks**

Contact Us

A- CL Max Sidler(714) [email protected]

CM-GO Jessica Cabral(714) [email protected]

GP- LA Tu Trang(714) [email protected]

To find out which Undergraduate Student Account Advisors to call, please refer to the students first letter of their last name:

LB- O Craig Brumbaugh(714) [email protected]

P-SO Justine Anguiano(714) 516- [email protected]

SP-Z Anna Brown(714) [email protected]

Student Business ServicesContact: (714) 997-6617Email: [email protected]: http://www.chapman.edu/sbs

Cashier OfficeContact: (714) 997-6838Email: [email protected]: http://www.chapman.edu/sbs

Thank you!