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Structuring for Business Agility Phil Abernathy Purple candor BA conference Sydney 24-Sep-18

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Page 1: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Structuring for Business Agility

Phil Abernathy

Purple candor

BA conference

Sydney 24-Sep-18

Page 2: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 3: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 4: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 5: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 6: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Structure

StyleThe Org

The Work

Page 7: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Lean

Six Sigma

CustomerCenteredDesign

Agile

Teale

Scrum

BusinessAgility

XP

DevOps

DesignThinking

ComplexityTheory

Kanban

Journeys

Page 8: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Values

Principles

Practices

BizAgility

Page 9: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 10: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

The Maze&

The Madness

Page 11: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 12: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

The Madness

Page 13: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

And then we automate madness

Cynefin Complexity

Page 14: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 15: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

KPI

Dashboards Targets

GoalsOutcomes

Page 16: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 17: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

The dark dimension

Values

Principles

Practices

BizAgility

The Madness

The Maze

Page 18: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Structure the Org

Page 19: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Traditional Functional Hierarchy

DEV

Projects

BA Tester UX/UI PMArch

Page 20: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 21: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 22: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Small cross functional teams

DEV

BA

Tester

UX/UI

Squad

DEV

BA

Tester

UX/UI

DEV

BA

Tester

UX/UI

DEV

BA

Tester

UX/UI

Tribe

PM

Arch

UX

Page 23: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Who is the Customer?What is the service?

What are the skills needed?

Small

X-Funct.

Dedicated

Co-located

Stable

SquadsTribes

Chapters Guilds

Page 24: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

The Managers?

DEV

BA

Tester

UX/UI

Squad

DEV

BA

Tester

UX/UI

DEV

BA

Tester

UX/UI

DEV

BA

Tester

UX/UI

Tribe

PM

Arch

UX

Page 25: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Organisational BMI

Organization BMI

Awesome <10%

Great 10% – 15%

Over weight 15% – 20%

Obese > 20%

ENABLER : DOER %

Page 26: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 27: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 28: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

10-20 people / 2-3 squads per First Line Manager

10-12 FLMs to 1 Second Line Manager

10- 12 SLMs to 1 Domain Executive

Department of 2000!

Page 29: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 30: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Structure the Work

Page 31: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Hold the leaders are accountable!

DOING THE RIGHT WORK

DOING THE WORK RIGHT SQUAD

Ditch the PMO

Page 32: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Distribute work

Pull from a single, customer prioritised,

funnel and work on one thing at a time

Page 33: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Are you struggling with prioritization?Are you drowning in work?

Page 34: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Cascading Agile StrategyWe have a clear strategy!

Page 35: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 36: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

37

Cascading OKRs

Group level

Business Unit/Profit Centre level

Support functionsHR/Fin/IT/etc

OperationalTeam level

Vision/

MissionObjectives Key Results Plan

Vision/

MissionObjectives Key Results Plan

Vision/M

issionObjectives Key Results Plan

Vision/

MissionObjectives Key Results Plan

Page 37: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Stop Starting

Start Stopping!

Page 38: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

STRUCTURE SMELLS

We’realready

Agile

The kiss of YES Great

idea,but

not now

It’sall

GREENYou don’t

understand …We’re different

We’re hybrid

It’s optional!

Page 39: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark
Page 40: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Business Agility implementation tips

Invest and insist on learning

Make it a strategic decision

HoldLeaders

Accountable

Page 41: Structuring for Business Agility · Biz Agility. The Maze & The Madness. The Madness. And then we automate madness Cynefin Complexity. KPI Dashboards Targets Outcomes Goals. The dark

Org. BMI=10! Thank you!

LinkedIn : philabernathy


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