stratum consulting - value proposition 2014
TRANSCRIPT
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
STRATUM CONSULTING VALUE PROPOSITION
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
WHAT DOES A MODERN HUMAN RESOURCE IMPLEMENTATION INVOLVE?
STRATUM CONSULTING’S CORE VALUE PROPOSITION FOUNDED IN 2008, STRATUM CONSULTING WORKS WITH FAST-‐GROWING ORGANIZATIONS TO IMPLEMENT SOCIAL HR TECHNOLOGIES, BUSINESS HR SYSTEMS AND BUSINESS METRICS THAT HELP CREATE A CULTURE WHERE EVERYONE CONTRIBUTES TO PROFITABILITY, CUSTOMER DELIGHT AND INNOVATION. OUR WORK ENSURES THAT WHETHER YOU ARE A FAST-‐GROWING FAMILY BUSINESS OR A STARTUP IN BANGALORE, INDORE OR SANGLI, YOU HAVE ACCESS TO THE SAME ESSENTIAL HR TECHNOLOGIES, PROCESSES & METRICS THAT MAJOR CORPORATIONS ACROSS THE GLOBE WOULD HAVE, AT A FRACTION OF THE COST INCURRED BY THEM.
#FINANCIAL_FOCUS
A FEW PORTFOLIO CLIENTS IKEN SOLUTIONS (IIT BOMBAY SINE SPIN-‐OFF, AND FUNDED BY INDIA INNOVATION FUND) FOXYMORON (ONE OF THE MOST WELL KNOWN DIGITAL AGENCIES IN INDIA) NIPPO BATTERIES (ONE OF THE LARGEST BATTERY COMPANIES IN INDIA)
SANJEEV AUTO (MAJOR AUTO-‐COMPONENT SUPPLIER WITH FACTORIES IN INDIA & SPAIN)
QUALITY POWER (POWER TRANSFORMERS & REACTORS MANUFACTURER WITH FACTORIES IN INDIA, UK, TURKEY & MEXICO)
OMSOM GROUP (ONE OF THE LARGEST AGRO DISTRIBUTORS IN BOMBAY)
CIL TEXTILES (ONE OF THE LARGEST VALUE-‐ADDED TEXTILE MANUFACTURERS IN MADHYA PRADESH)
CORPORATE OBJECTIVES
SOCIAL HR TECHNOLOGY
PROFITABILITY
CUSTOMER DELIGHT
INNOVATION
#CUSTOMER_FOCUS
#INNOVATION_FOCUS
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
MODERN HUMAN RESOURCE IMPLEMENTATION | ELEMENTS
CAPABILITY DEVELOPMENT
CAREER FAST-‐TRACK PLAN
ORGANIZATION CULTURE
ENTERPRISE SOCIAL
NETWORK
EMPLOYER BRANDING
EMPLOYEE PRODUCTIVITY
& PROFITABILITY
BUSINESS METRIC LINKED
PMS
HUMAN RESOURCES
SUCCESSION PLANNING
BUSINESS PROCESS RE-‐ENGINEERING
TALENT MANAGEMENT
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
TRAIN*
TEST
GRADE
TRACK
RE-‐TEST AFTER FEW WEEKS
RE-‐GRADE
RE-‐TRAIN*
BUSINESS METRIC LINKED PMS
IDENTIFY TRAINING NEEDS
TALENT MANAGEMENT
CAREER FAST-‐TRACK PLAN
+
SUCCESSION PLANNING
TRAIN* TEST GRADE TRACK RE-‐TEST
AFTER FEW WEEKS
RE-‐GRADE RE-‐TRAIN*
INDUCTION PROGRAM FOR NEW JOINEES
* We do not impart hard-‐skill trainings. We coordinate with your trainer to develop training content.
BUSINESS OBJECTIVES
MODERN HUMAN RESOURCE IMPLEMENTATION | DEEPLY INTEGRATED HR PROGRAMS
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
Informa�on Capital
Human Capital
Culture Leadership Alignment Teamwork
Price Quality Availability Selec�on Func�onality Service Partnership Brand
Improve Cost Structure Increase Asset U�liza�on Enhance Customer Value Expand Revenue Opportuni�es
Long-‐Term Shareholder Value
FINANCIAL PERSPECTIVE
CUSTOMER PERSPECTIVE
PROCESS & INNOVATION PERSPECTIVE
PEOPLE & OD PERSPECTIVE
Produc�vity Strategy Growth Strategy
Customer Value Proposi�on
Organiza�on Capital
Product / Service A�ributes Rela�onship Image
MODERN HUMAN RESOURCE IMPLEMENTATION | BUSINESS METRIC LINKED PERFORMANCE MANAGEMENT
Opera�ons Management Processes -‐ Supply -‐ Produce -‐ Distribute -‐ Manage Risk
Customer Management Processes -‐ Select Customers -‐ Acquire New Customers -‐ Retain Exis�ng Customers -‐ Grow Business With Customers
Innova�on Processes -‐ Iden�fy New Opportuni�es -‐ Select the R&D Por�olio -‐ Design and Develop -‐ Launch
Regulatory & Social Processes -‐ Environment -‐ Safety & Health -‐ Employment -‐ Community
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
MODERN HUMAN RESOURCE IMPLEMENTATION | BUSINESS METRIC LINKED PERFORMANCE MANAGEMENT
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Product quality improvement
Customer complain PPM
2000 500 ► Improve QC on material suppliers
► Eliminate Top 10 complaints
► 100% check for top 20% customers
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Top 10 complaints elimina�on
PPM of top 10 complaints
1500 0 ► Reduc�on in dimension varia�on
► Improvement of post HT metal tolerances
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Reduc�on in Dimension Varia�on
% Variance from specifica�on
0.05 0.02 ► Shi� level systems for Audit of all jigs and fixtures
► Improve supervisory skill levels
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Product quality improvement
Customer complain PPM
2000 500 ► Develop IT based data collec�on templates
► Plan shi� schedules to ensure complete audits
► Train all operators on audit data capture
► Encourage poka yoke projects
CEO’s KRAs / KPIs
DEPARTMENT HEAD’s KRAs / KPIs
DEPARTMENT MANAGER’s KRAs / KPIs
DEPARTMENT EXECUTIVE’s KRAs / KPIs
SAMPLE | GOAL CASCADING | MANUFACTURING
*EVERY ACTION PLAN TO BE CASCADED SIMILARLY ACROSS DEPARTMENTS
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
MODERN HUMAN RESOURCE IMPLEMENTATION | BUSINESS METRIC LINKED PERFORMANCE MANAGEMENT
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Quality improvement Customer complaints per month
20 10 ► Improve QC
► Eliminate Top 3 common complaints
► 100% check for top 20% customers
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Top 3 common complaints elimina�on
No. of occurences of top 3 common complaints
10 0 ► Monthly Quality content review on Clients’ Digital media Pages
► Maintaining master tracker for all client project deadlines
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Quality content improvement on clients’ digital media pages
Content pegs approved in 1st go
65% 85% ► Plan content pegs on weekly basis to avoid last minute scramble and improve quality
► Work alongwith the crea�ve strategy team to guide team members on improving content quality
KRA / KPI Unit of Measure
Target
From To
Guidelines/ Ini�a�ves/ Ac�on Plans
Weekly Databank Upda�on % improvement in pre-‐defined Content Quality
75% 85% ► Follow checklist methodology for content improvement basis pre-‐defined norms
► A�ending Client briefing mee�ngs to update on exis�ng brands
CEO’s KRAs / KPIs
DEPARTMENT HEAD’s KRAs / KPIs
DEPARTMENT MANAGER’s KRAs / KPIs
DEPARTMENT EXECUTIVE’s KRAs / KPIs
SAMPLE | GOAL CASCADING | SERVICES
*EVERY ACTION PLAN TO BE CASCADED SIMILARLY ACROSS DEPARTMENTS
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
IMPROVE IN CURRENT ROLE / RE-‐ASSIGN
IMPROVE IN CURRENT
ROLE
BAD HIRE / REPLACE
IMPROVE IN CURRENT
ROLE
RECONSIDER
NEEDS DEVELOPMENT MEETS EXPECTATIONS EXCEEDS EXPECTATIONS
HIGH
GROWTH
LIMITED
P O T E N T I A L
PREPARE FOR FUTURE
ROLE
P E R F O R M A N C E LOW HIGH
HIGH
9-‐BOX GRID
MODERN HUMAN RESOURCE IMPLEMENTATION | TALENT MANAGEMENT
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
MODERN HUMAN RESOURCE IMPLEMENTATION | CAREER FAST TRACK PLAN / SUCCESSION PLANNING
CURRENT DESIGNATION LEVEL 2
NEXT DESIGNATION LEVEL 3
NEXT TENTATIVE JUMP DATE 12 MONTHS
MILESTONES REMARKS RECOMMENDATIONS POA Q1 Q2 Q3 Q4
LOREM IPSUM XYZ ABC DFG 4 6 6 7
LOREM IPSUM XYZ ABC DFG 6 7 8 8
LOREM IPSUM XYZ ABC DFG 6 6 6 8
LOREM IPSUM XYZ ABC DFG 4 5 6 6
LOREM IPSUM XYZ ABC DFG 4 5 6 6
HARD SKILLS
SOFT SKILLS
PROGRESS RATING (/10)
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
MODERN HUMAN RESOURCE IMPLEMENTATION | ENTERPRISE SOCIAL NETWORK
© STRATUM HR LLP
STRATUM CONSULTING VALUE PROPOSITION
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