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Stratify JCV User GuideA service funded by Biogen
Biogen Sweden AB | Kanalvägen 10, 19461 | Sweden© 2020 Biogen. All rights reserved.Biogen-45630
PLATFORM SUMMARY
1 HOME PAGE
2 REGISTER AS A NEW ACCOUNT
3 LOG-IN AS AN EXISITING USER
4 OVERVIEW PAGE
5 MY PROFILE
6 ADDING ADDITIONAL USERS
7 ORDERING MATERIALS
8 REGISTER TEST
9 SAMPLE COLLECTION
10STRATIFY JCV AND CSF JCV DNA
RESULTS
11 ADDITIONAL HELP
12 APPENDIX
HOME PAGE
Accessing the Unilabs platform
Register a new account
‒ Click to register
Log-in as an existing account user
‒ Enter username (email address)
‒ Enter password
Want to know more?
See the step-by-step guide
An intuitive landing page1The website can be accessed through
https://www.stratifyjcv.com
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REGISTER A NEW ACCOUNTA simple process for first-time account users2
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Complete account details to register
Read/accept the Terms and Conditions
Read/accept GDPR requirements
Provide site information details
Provide additional addresses and contacts
Verify registration details and confirm registration
Check registered email to set password
LOG-IN AS AN EXISTING ACCOUNT USERA simple process for existing account users3
Sign in and you will be directed to the overview page
Existing account users will receive an emailfrom Unilabs with new log-in details prior
to the launch of the new platform.Please use these new details when logging in.
OVERVIEW PAGEAll sections at a glance4
Profile settings
Menu bar
Information section
CSF JCV DNA test results
Stratify JCV test results
Footer with additional details
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OVERVIEW PAGE CONT.All details at a glance4
Access profile details page
Option to change language
Access overview page
Access patients’ test results page
Access ordering materials page
Access sample pick-up page
Contact the Unilabs helpdesk and access FAQs page
Register a Stratify JCV test
Register a CSF JCV DNA test
Access ordering materials page
Access most recent sample pick up details and arrange sample pick-ups
Option to download CSF results as an excel sheet
Option to download Stratify results as an excel sheet
Send an email to the Unilabs Helpdesk
Access FAQs page
GDPR Policy
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MY PROFILEAccount user information and contact details5Manage profile information
Edit user information and privileges
Change password
Edit addresses and contact details3
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Address details of the treating HCP
Contact details of the clinic
Address details for delivery of materials
Contact details for delivery of materials
Address details for sample pick-up
Contact details for sample pick-up
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Privileges can be edited only by those who have administrator rights
ADDING ADDITIONAL USERSA simple process to add additional account users6Manage individual users’permissions and information
• Administrator: extended rights ‒ View results
‒ Order tests
‒ Order materials and book sample collections
‒ Create/manage additional users
• Normal user: limited rights ‒ Same rights as Administrator but cannot
create/manage other accounts
To add an account user to an existing account
Edit the information details of the selected user (edit contactinformation and/or user type)
To delete an account user3
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Normal users can edit only their own information
ORDERING MATERIALSOrder sampling and shipping materials7
Overview of last order
Overview of auto refill schedule
Order sampling materials
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Choose how many “blood sample kits” to order
Select number of “shipping materials” to order
Specify contact details for this order
The delivery address appears automaticallybut can be edited for a specific orderby pressing the “Edit” button if needed
The delivery contact details appear automaticallybut can be edited for a specific order by pressingthe “Edit” button if needed
An automatic repeat order can be set up (optional)
Press “Place order” to confirm order
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Changes to address and contact detailscan also be made on the MY PROFILE page (5)
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REGISTER A STRATIFY JCV TESTStep-by-step guide from sampling to shipment8
Overview of the steps from blood drawto preparing shipment
Enter the bar code found on the serum tube
Confirm whether or not this is the first Stratify Testfor this patient:
If no, enter patient’s date of birth/ID/last name/first name
If yes, click on ‘Add patient’, enter patient’s ID/first name/last name/date of birth/sex and save
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Need help? Contact the Unilabs Helpdesk:
Toll-free number: (specific for your country, see appendix)
E-mail: [email protected]
Open weekdays from 8:00 to 16:30 CET
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3Patient ID can be any selection of numbers
or letters that the center needs to use to identify a specific patient
REGISTER A CSF JCV DNA TESTStep-by-step guide from sampling to shipment8
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Overview of the steps from cerebrospinal fluid (CSF) draw to preparing shipment
Confirm whether or not this is the first CSF JCVDNA Test for this patient:
If no, enter Patient’s date of birth/ID/last name/first name
If yes, click on ‘Add patient’, enter Patient’s ID/first name/last name/date of birth/sex and save
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SAMPLE COLLECTIONOrganise sample pick-up9
Select a date
Select a two-hour window
The collection address details appear automatically, but can be editedby clicking the “Edit” button
Add additional information regardingyour pick-up in the comments box
The collection contact details appear automatically, but can be editedby clicking the “Edit” button
Click on “Place order”to confirm collection
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Changes to address and contact detailscan also be made on the MY PROFILE page (5)
STRATIFY JCV AND CSF JCV DNA RESULTSOverview of all test results10
Option to filter the results by Tube ID, Name, Patient ID, Date of birth
Option to filter the results by sample date
Option to select results to downloadin an excel file by ticking the left box
Option to download results in an PDF fileby clicking on the result line and clickingthe right button
Go back to “Results” page clickingon “Back” button
An orange color code will indicate that a result is not ready yet. Unopened results will be highlighted in bold.
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Click on individual patient details to view the full results report
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ADDITIONAL HELPFurther assistance11Do you have a question or need additional support?
Unilabs Helpdesk contact details:By clicking on “Send us a message”the user email account will automaticallyopen a new draft email ready to be sent
See FAQ for answers to the mostcommonly asked questions
View the data protection policy
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Helpdesk contacts
E-mail: [email protected]
Toll-free number: (specific for your country, see appendix)
Available languages: English, German, Italian,Spanish, French, Czech, Russian, Danish
Open weekdays from 8:00 to 16:30 CET
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APPENDIXAdditional resources12
‒ Frequently Asked Questions (FAQs)
‒ Toll-free number list