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Strategiskt arbete med informationskvalitet ger ökad styrprecision

© Acando AB 2023-04-072

AccountFinancial account,

ageements, contracts

PartyCustomer, supplier, partner, employee,

organisation

ProductProduct, parts, bundle,

services, assets

HOW

WHAT WHO

WHERE

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Master data is the foundation for all decisions

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Data Management

Data

Integration

Master

Data

Data

Quality

Data

ArchitectureInformation

Delivery Platform

Decision

Support

Portals

Dashboards

& Reporting

Data

Warehouse

Analytics &

Intellligence

Customer

Intelligence

Finance

IntelligenceSupply Chain

Intelligence

Styrkraft!

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© Acando AB

Problems that can be solved through MDM are found everywhere

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• Unreliable Master Data is harming the business

• Data consolidation problemsBusiness

• Several optional sources for the same master data

• Expensive & time consuming implementation projects

IT

• Multiple and inefficient master data maintenance processes

• Lack of incentives for cleaning data

Master Data Maintenance

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An MDM program demands more than just the implementation of technology. The greatest challenges will not be technical, but governance-related.

Creating an appropriate, well-functioning governance mechanism is essential for MDM program success.

Strong alignment with the organization's business vision, demonstrated by measuring the program's ongoing value, will underpin MDM success.

Gartner 2009

© Acando AB 2023-04-077

Presenting the Acando MDM Operating Model

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There are known knowns; there are things we know we know.We also know there are known unknowns; that is to say we

know there are some things we do not know. But there are also unknown unknowns – the ones we don't know we don't know.

Former United States Secretary of Defense Donald Rumsfeld

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The purpose of Acando MDM Operating Model is to ensure high Master Data quality over time

Operating Model by Acando

Acando’s MDM Operating Model structures a way of working according to best-practice

It is not a description of the area, more a template how to create structure in your MDM initiative

Should be used as a checklist when defining and evaluating the over-all capabilities of a company’s Master Data Management

Used as base when delivering a pre-study or when suggesting how to develop existing MDM governance structures

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Customer example – Services in a MDM CoE

Data stewardshipMonitor data quality and master data landscape alignment to principles. Propose activities and projects.

Data cleansing and importEither activities that are part of the annual plan or activities that are decided during the year. Data import includes information analysis.

Information architecting and modeling supportSupport the Information Architect or projects regarding master data, e.g. data quality project proposals, changes to information model, modeling support in prioritized projects etc.

MDM strategy and landscape governanceAnalyse the master data system landscape and drive improvement of master data use in the landscape. Support Information Architect in MDM strategy development.

Train and support the business in master data issuesTrain and support Information Owners, Registrars etc mainly via MDM Operative Forum in how to use the attributes, why the processes are needed etc.

Harmonize way of workingImplement and improve processes and roles.

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Fyra perspektiv på ägarskap och ansvar för information

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Konsumtion av information

Produktion av information

Info

rmat

ion

smo

del

len

Lag

ring

av info

rmatio

n

Definiera datakvalitet

Kravställa sina informationsbehov och använda information

Säkerställa att information konsumeras på rätt sätt

Övergripande ansvar för alla informationsmodeller

Säkerställa att sin informationsmodell uppfyller behoven av information

Säkerställa att datamodell överensstämmer med informations-modell

Avgör om informationen i systemet är korrekt

Uppdaterar informationen i systemet och säkerställer att all information fylls i

Säkerställa datakvaliteten i systemet

Utse källsystem för information och

säkerställa ett bättre applikations-landskap

© Acando AB

Thank you

07/04/202312