Strategic Planning March, 2004 : Library Industry Trends

Industry Trends:Research Categories• Management/Staffing & Organizational

• Facilities

• Finance

• Marketing

• Technology

• Library Services

Management/Staffing & Organizational

• Benchmarking & Best Practices

Penn State Libraries

National Library of Medicine

AT&T

Eastman Kodak IBM Xerox

Management/Staffing & Organizational

• Continuous Staff Development

Toronto Public Library

Helsinki Public Library

School Media Centers

Management/Staffing & Organizational

• Measuring Library Outcomes not Outputs

St. Louis Public Library

Baltimore Public Library

Birmingham Public Library

Phoenix Public Library

Management/Staffing & Organizational

• Additional Trends:

–Commitment to

Public Art–Volunteers–Outsourcing–Junior Librarian Program

Facilities• The Hybrid Library - designing spaces

based on function

Public and university libraries in Nashville, TN; Boston, MA; Dresden, Germany and Troyes, France.

Facilities

• Complete Flexibility in Architectural Design and Features

Facilities• Sustainable and Energy/Resource

Efficient Features

Tompkins County Public Library NY

Slauson Middle School Ann Arbor

Rocky Mountain Institute and many others

Finance• Foundations and Private

Fundraising Dance the Night Away at this Year's Glittering Gala!

Multnomah Library Foundation's

8th Annual GalaBEJEWELED, An Exquisite Evening for Summer Reading

Save this date: Saturday, April 3, 2004

8pm to Midnight, Central Library

Tickets are $150.

Public Library of Des Moines

Topeka and Shawnee County PublicLibrary KS

Free Library of Philadelphia

Seattle Public Library

Finance

• Corporate Sponsorships and Partners

Finance

• Retail shop

Multnomah and Carmel Clay Library Friends Bookshops

Finance

• Library Raffles

Ocean County Library Director Elaine McConnell

Marketing

• Promoting and Eco-labeling services, products, and sustainable features.

• Digital Bulletin Board in Lobby• Targeted Emails to Patrons• Postcard campaigns• T-Shirts• Regular local TV/radio broadcasts

Technology

• Automated Account Services

• Personalized Information Environments

Technology

• Superlinking/Supersearching

University of Michigan

University of Iowa

Technology

• Access to Multimedia Files

Public Library of Charlotte and Mecklenburg County N.C

Hennepin County Library MN

Internet Public Library

Warren Newport County Public Library IL

Technology

• Electronic Library Kiosks

Kanwha County Public Library (W. Va.)

Technology

• Assistive Technologies

Highlands Ranch Library Douglas County Colorado

Baltimore County Public Library

Bookshare.org

Library Services

• Library as Collaborator, Producer, and Provider of Information

Library Services

• Self-Service Points

Library Services

• Fan-Author Notification Clubs

Library Services

•Senior Services

Library Services

• Integrated Literacy Services

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Library Services

• Technology Service Centers

Library Services

• Classical Music Library

Library consortia serving academic, public, and Special libraries in Minnesota and the Dakotas.

Wisconsin libraries.

Library Services

• Culturally Responsive Guidelines and Practices: Do all members of the community feel comfortable in the physical space of the library?

Alaska Public Libraries

Library Services

• Multicultural Programming

Queens Borough NY Public Library

Boulder Public Library

Library Services

• Emergent Literacy Services

Maryland Public LibrariesFarmington Public LibraryWest Bloomfield Public LibraryChicago Public LibrariesCleveland Public LibrariesFort Wayne Public LibrariesPasadena Public LibrariesMulnomah Public Library

Library Services• Homework Help for Students

1/7th of Public Libraries provide this service!

Library Services• Additional Ideas

– Information Literacy Skills Outreach– Summer Lunch/Story Programs for at-risk youth– Regular Weekend Programming Series– Fee-based Research Services – YA/Teen Reading Programs

Library Services

• Additional Ideas– Job and Career Centers

– Off-site Drop Boxes

– Café

– Public Banquet Facilities