strategic markets-restaurant 2018 connect breakout session
TRANSCRIPT
Dedicated Implementation Team
• Assist with new account set-up,
equipment deployment and activation
assistance
Dedicated Team• Client Executive for overall
relationship management;
account ratio is 1 to 6
• Operational Account Executive
for day-to-day operations
management and reporting
• Sales Executive for business
development
Executive Management
Engagement• Bi-annual on-site visit with C-
Levels to review account
Industry Domain Expert• Resource aligned to provide
guidance on trends, industry news
and products/services to support
business growth
Business Review & Roadmap• Quarterly review of your
processing history, PCI DSS
compliance, partnership and
other key business issues to
ensure best practices
• Roadmap of future services and
products relevant to your
business
Business Metrics Reporting• Strategic insight into your most
relevant metrics and areas for
improvement or cost savings
PCI-DSS Compliance Support• Guidance in achieving or maintaining
industry compliance requirements,
includes bi-annual updates
Elavon Technical Support Access• Senior support for POS certifications
and configurations
Introduction to New Products,
Services and Education• Education on new or updated Elavon
products or services relevant to your
business
Strategic Management Model
Strategic Markets
Onboarding
Relationship Management
Education
Business Management
Strategic Markets-Vertical Focus
Elavon Confidential 5
Lodging Restaurant Services Retail Gov’t/ Public Sector
Your Way Right Away- Restaurants Made Easy
81.4 percent of people actively search social sites
35% use Mobile every time
73% used Mobile Apps
https://www.pymnts.com/restaurant-technology/2017/millennials-love-and-hate-qsr-chain-restaurants/https://www.fastcasual.com/blogs/what-millennials-want-from-restaurants/
32% believe in Speed
Millennial Takeover
There are Eighty Million millennials in America alone and they
represent about ¼ of the entire population, with $200 billion in
annual buying power. 44% of those dollars are spent on dining out.
The Future of the Quick Service Restaurant Industryhttps://www.businessnewsdaily.com/10139-restaurant-offer-mobile-ordering.htmlThe National Restaurant Association's 2016 State of the Industry report
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Mobile payments volume expected to reach $503 billion in 2020 (source: Business Insider)
Alternative Mobile and Contactless Pays
NOW
Q1 2018 July 2018Oracle/NCR Pilot
Squirrel
Full LaunchOracle/NCR
Full Launch
Reports state that implementing Pay-at-the-Table and moving from three to four table turns per shift can increase revenues by up to 25%!
Pay at Table Roadmap- Point of Sale Partners
PCI Compliance and Breach Protection
“There is a clear link between PCI DCC compliance and an organization’s ability to defend itself against cyber attacks…over 40% of the global organizations we assessed- large and small- still are not meeting PCI DSS compliance standards.”-Rodolphe Simonetti, Global Managing Director, Verizon
1,080 Total number breaches as of October 2017
1.7B Total number of records exposed
24K Average number of records per breach (50K in US)
3.62M Global average cost of data breach ($7M+ in US)
85% People will notify others of the breach
34% People will share on social media
2017 IBM and Ponemon Cost of Data Breach Study
Price to be Secure
Simplify PCI P2PE
Security Solution
Point of InteractionDecryption
Environment
A security solution which uses a combination of secure devices, applications, and processes to
encrypt (protect) sensitive payment card data at the point of interaction (swipe, dip, tap, or key-
entered) through its delivery to a solution provider’s secure decryption environment.
PCI P2PE Validation Solution Proper processes exist, are documented, and both staff and customers are properly educated
Process
Software
Applications
Uses an application that prevents the storage of unencrypted card data within the customer environment
Payment devices ordered using a chain of custody process from an approved manufacture
Payment
Devices
Logistics
Payment devices that are securely received by an approved facility, injected and deployed to the customer location
Secure management (chain of custody) of devices that is maintained by customer at all times
Physical
Security
P2PE Value PropositionWhy Safe-T Link with P2PE Protect?
• Reduces scope, costs, and time associated with PCI DSS compliance
• Protects your data and your brand
• Offers the peace-of-mind that comes with a PCI-validated payment security solution
• Renders card data useless to hackers – Nothing to find, nothing to steal
• Minimizes risk of managing payment card data
Product Platform – Roadmap
Q2 2018 Payment Insider – Single Sign On Quick Chip NCR Aloha Certification TLS 1.2 Conversion Visa Checkout US-Converge Next Gen UI-Converge NCR Quest with Simplify
2019 • Single API
Q1 2018 P2PE validation Converge - Billing/Invoicing Converge 2.0 – One platform Wallet/Pays Support Oracle OPI Certification EMV Contactless Agilysis Certification OrderTalk Certification
Q3 2018 DCC (Dynamic Currency Conversion/non-EMV) Fusebox UI Enhancements (Create Transaction) Fusebox Reporting Enhancements (HW Upgrade) PayPal Support Least Cost Debit Routing Appetize Certification Interac Certification Par Brink POS Certification Next Gen DCC 2.0 CNP & CP-Converge
Q4 2018• Fusebox Automated Email of
Credits and Debits report • Fusebox GBM support for One Site
to Many Terminals • Puerto Rico Certification• EBT/SNAP Cash Back Transactions
= Committed = Targeted= Delivered
LEGEND