strategic marketing planning (segmenting-targeting...
TRANSCRIPT
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LOGO
Strategic Marketing
Planning
(Segmenting-Targeting-
Positioning)
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Basic reasons
The market is so various
The market is very wide
There are a lot of customers with their own
needs
Company has limited resources
Company wants profit
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STP Framework
SEGMENTING
Sorting market into segments/groups
Market identifiacation
Customer profilling
TARGETING
Market assessment
Determine the potential segments
POSITIONING
Determine products’ position
Apply marketing mixed based on formulated positioning
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LOGO
Segmenting
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Basic concept
Devide heterogeneous market conditions
become homogeneous with various
characteristics
Activity dividing a market into groups of buyers
who have different needs, different
characteristics, or different behavior that may
require a different product or a different
marketing mix
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Benefits of Segmenting
Designing products that are more responsive to
market needs
Analyze the market
Find opportunities
Mastering a superior and competitive position
Determining effective and efficient
communication strategies
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weakness
High cost
Company high commitment
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Segmenting stages
1. Identify variable and
market segmentation
2. Develop potential
segment
1. Evaluate each segments’
attractions
2. Choose market segments
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Requirements of segmenting
a. Homogeneous in one segment
b. Each segments is heterogeneous with others
c. Segment can be measured and identified
d. Segment is large enough to promise a profit
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Effective segmentation
Measurable
market segment should be able to assist companies in assessing
market potential, consumer purchasing power as well as the size of
the allocation of resources
Substansial
Substantial means the segment must be large and profitable to be
served.
Accessible
Accessible means that the segment should be easily accessible to be
served.
Differentiable
Differentiabel means that the segments sould be different with others
Actionable
Actionable means the segment durable so that it can be followed up
and developed in accordance with its characteristics
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Segmenting level
Segment marketing
Niches Marketing
Local Marketing
IndividualMarketing
Segment: A large group of potential buyers in a market that has homogeneous characteristics
Characteristics: desire, purchasing power, geographical location, buying behavior and purchasing habits.
The midpoint between the individual marketing - mass marketing
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Segmenting level
Segment marketing
Niches Marketing
Local Marketing
IndividualMarketing
Niche : groups of potential buyerswhich are more narrow than thesegment with more specificcharacteristics (special)
Usually a small market whose needsare not served well
Usually identified by dividing - for asegment into smaller sub-segments
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Segmenting level
Segment marketing
Niches Marketing
Local Marketing
IndividualMarketing
Marketing is done to one geographicalarea / specific demographic.
Aiming for local buyers Effectively attract local buyers Often communicated with the language
and the local media
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Segmenting level
Segment marketing
Niches Marketing
Local Marketing
IndividualMarketing
a single segment marketing As a marketing to order one on one Historically one of the most ancient
marketing practices
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Segmenting pattern
sweet
ion
a. Homogeneous preferences
b. Spread Preferences
c. Group preferences
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Procedures
First step: survey
Second step: analyze
Third step: Formation
Interview/focus group discussion toget:
Cust. motivation
Cust. Attitude
Cust. Perception
Questionnaire
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Procedures
First step: survey
Second step: analyze
Third step: Formation
Spreads an official questionnaire
to collect data on:
1. Attributes and importance
attributes
2. Brand awareness & brand
rankings
3. Pattern of product usage
4. Attitudes towards product
categories
5. Geographical, psychographic
and graphic media of
respondents.
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Procedures
First step: survey
Second step: analyze
Third step: Formation
Stastical analysis
Factor analysis
Cluster analysis
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Procedures
First step: survey
Second step: analyze
Third step: Formation
Segment groups can be formedby:
1. differences in geography
2. differences in behavior
3. demographic differences
4. differences psychographic
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Procedures
First step: survey
Second step: analyze
Third step: Formation
Each segment can be named based ontheir dominant characteristics.
Re-segmenting should be doneperiodically
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LOGO
Targeting
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Targeting
An activity in evaluating and comparing the
groups / segments identified then have one or
more that has the highest potential that would
be the goals / targets
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Basic concept
Segment Size and Growth Potential
Attractiveness
Resources and objectives of company
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A good marketing target
Identified
Large enough
Stable
Accessible
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Targeting Strategy
Undifferentiated MarketingCreating a marketing mix for the same broad market of potential buyers and distribute extensively. Objective: a big sales volume, smaller production, supply and transportation cost,greater profit: Revlon International
Differentiated MarketingTwo or more segments of the market with a different marketing mix with : Rover Range Rover for high end ($ 50,000 +) and Land Rover Discover For low end ($ 35,000)
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Strategi Targeting
Concentrated Marketing
Creating a marketing mix to reach a global market segments in the market: focused market
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LOGO
Positioning
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Positioning
The act of designing deals and corporate image in
order to get a special place in the minds of the
target market.
Referring to competitor products so that a product
has a place relative to competing products
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Task
1. Identifying competitive advantage
2. Choosing competitive advantage
3. Effectively communicate the position on
the market
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Steps
1. Identify a number of competing products
2. Identify the determinant attributes.
3. Determine consumer perception.
4. Analyze the intensity of current product positioning.
5. Analyze the relative position of the current product.
6. Determine the combination of the most preferred by
consumers.
7. Determine market segmentation and market
position.
8. Selecting product positioning strategy
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Positioning
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Errors in Positioning
Underpositioning
Failed in positioning the company indeed.
Overpositioning
Give a narrow picture of the company
Confused Positioning
Let the buyer get a confused corporate image
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High Tech Positioning
Products purchased by concrete features of a product. The buyers usually require technical information. Ex: Computers, video, car
Divided into three categories, namely:
1. Technical products: the buyer has special needs, require product information, have a common language. Ex: PC
2. Special interest products: less is more technical leisure or recreation, sharing the experience with the involvement of eminence among users, who have the language and symbols commonly known. Ex: Adidas
3. Products that demonstrate well: "speak for Themselves" Ex: Polaroid
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High Touch Positioning
More emphasis to image, high customer involving, has a common language and a common set of symbols, related to prosperity, material, and romance/impression.
Divided into three categories, namely:
1. Products that solve a common problem: highlight the benefits of a product. Ex: refreshing beverage advertising at the moment the weather is very hot
2. Global village products: products that have the impression of "cosmopolitan in nature" and had a "global appeal“. Ex: Levi's, Marlboro, Harley-Davidson (USA), Sony (Japan), Mercedes (Germany)
3. Products that use universal themes: materialism (wealth and social status), Heroism (self-sacrifice), play (casual, recreational), Procreation (the image of hospitality and romance)