story of the lean launch pad jan 2013

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Page 1: Story of the lean launch pad jan 2013

The Story of the Lean LaunchPad

www.steveblank.com@sgblank

Page 2: Story of the lean launch pad jan 2013

8 Startups in 21 Years

Page 3: Story of the lean launch pad jan 2013

21 Years Executing the Plan

Page 4: Story of the lean launch pad jan 2013

Actual Photo of What Happened When My Plan Had

First Contact With Customers

Page 5: Story of the lean launch pad jan 2013
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All I Need is the 5-Year Forecast

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VC’s and the Soviet Unionare the onlypeople to require5-Year Plans

Page 8: Story of the lean launch pad jan 2013

Is this all there is?

Page 9: Story of the lean launch pad jan 2013

Business Schools

Students as Management

ProfessorsConsulting

Existing Companies

© 2012 Steve Blank

Page 10: Story of the lean launch pad jan 2013

Business Schools

Students as Management

ProfessorsConsulting

Existing Companies

© 2012 Steve Blank

Business School Curriculum

• Finance Gov’t & Law• Leadership Supply Chain• Org Behavior Ethics• Operations Global Business• Marketing Accounting• Strategy Global Mgmt

Page 11: Story of the lean launch pad jan 2013

Business Schools

Students as Management

ProfessorsConsulting

© 2012 Steve Blank

Existing Companies

Entrepreneurship

small business, family

business, high-tech

business, new product

development

Execute Execute

Page 12: Story of the lean launch pad jan 2013

Business Schools

Students as Management

ProfessorsConsulting

© 2012 Steve Blank Source: Katz, table 1 http://ideas.repec.org/a/eee/jbvent/v18y2003i2p283-300.html

Existing Companies

1923: Knight: Risk, Uncertainty and Profit

Myles Mace - 1st entrepreneurship course at Harvard1947

1968 4 schools teaching entrepreneurship

1934 Schumpeter: The Theory of Economic Development in english 1945 Weissman: Small Business and Venture Capital

1953 Small Business Administration formed

1954 Small Business Management, first MBA small business course at Stanford

1915: Taussig: Principles of Economics

1952 Kelley & Lawyer: Case Problems in Small Business Management

1953 C. Roland Christensen: Management Succession in Small and Growing Enterprises

1986 First national business plan competition, University of Miami.

1983 First entrepreneurship course in an engineering school, Univ of New Mexico.1979 Livesay: American Made

1988 von Hippel: The Sources of Innovation

2000 McGrath & MacMilian: The Entrepreneurial Mindset1997 Christensen: The Innovator's Dilemma

Entrepreneurship

small business, family

business, high-tech

business, new product

development

Execute

1911: Taylor The Principles of Scientific Management

1993 Karl Vesper New Venture Mechanics

Execute

Page 13: Story of the lean launch pad jan 2013

Business Schools

Students as Management

ProfessorsConsulting

© 2012 Steve Blank Sources: Katz, table 1 http://ideas.repec.org/a/eee/jbvent/v18y2003i2p283-300.html

Existing Companies

Entrepreneurship

small business, family

business, high-tech

business, new product

development

Execute

Business School Curriculum

• Finance Gov’t & Law• Leadership Supply Chain• Org Behavior Ethics• Operations Global Business• Marketing Accounting• Strategy Global Mgmt•Entrepreneurship Small Business

Page 14: Story of the lean launch pad jan 2013
Page 15: Story of the lean launch pad jan 2013

?

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It Resulted in a Few Hypotheses

• Startups were not smaller versions of large companies• Startups were about search, not execution• Entrepreneurs and their VC’s were executing on guesses• But the facts were outside the building• Planning needed to come before the plan

Page 17: Story of the lean launch pad jan 2013

Startups Are Not Smaller Versions of Large Companies

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Startups Are Not Smaller Versions of Large Companies

Large Companies Execute Known Business Models

Page 19: Story of the lean launch pad jan 2013

Startups Are Not Smaller Versions of Large Companies

Startups Search for Unknown Business Models

Page 20: Story of the lean launch pad jan 2013

What’s A Startup?

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A temporary organization designed to search

for a repeatable and scalable business model

Page 22: Story of the lean launch pad jan 2013

A temporary organization designed to search

for a repeatable and scalable business model

Page 23: Story of the lean launch pad jan 2013

A temporary organization designed to search

for a repeatable and scalable business model

Page 24: Story of the lean launch pad jan 2013

A temporary organization designed to search

for a repeatable and scalable business model

Page 25: Story of the lean launch pad jan 2013

Startups Fail Because They Confuse Search with Execute

Page 26: Story of the lean launch pad jan 2013

Startups need their own tools, different from those used

in existing companies

Page 27: Story of the lean launch pad jan 2013

Startups need their own tools, different from those used

in existing companies

Page 28: Story of the lean launch pad jan 2013

And a Question

Page 29: Story of the lean launch pad jan 2013

Can We Build a Process to Search?

Before we Execute

Page 30: Story of the lean launch pad jan 2013

Yes

• Lead User Research - Von Hippel• Crossing the Chasm - Moore• Entrepreneurial Mindset - McGrath/MacMillan• Innovators Dilemma - Christensen• Profitable Value - Lanning• Lanchester Strategy - Yano• High Tech Marketing - Davidow

• OODA Loop - Boyd• Question-based Selling - Freese• Solution Selling - Bosworth• Conceptual/Strategic Selling - Heiman• Spin Selling - Rackham• US Marine Corps Warfighting Manual• Tipping Point - Gladwell

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Customer Development Process

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+

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+ +

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So I Wrote A “Book”

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And Then A Class

MBA 295: Customer DevelopmentCo-taught with: Rob Majteles @ Treehouse Ventures

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Eric Ries Extends the Model

• Took my class at U.C. Berkeley • Co-founded IMVU, I sat on his board

– 1st implementation of Customer Development– Paired it with an Agile Development Model

• Called it the Lean Startup

Page 37: Story of the lean launch pad jan 2013

Which Turned Into A Better Model

+Agile Development

Page 38: Story of the lean launch pad jan 2013

Alex Osterwalder - Business Model

• Business Model Generation• Defines what the “search” is about

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Which Turned Into an Even Better Model

+

+

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+

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And that Turned into Another Book

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What I Used to Believe

Education

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Entrepreneurial Education was about execution

Page 46: Story of the lean launch pad jan 2013

Entrepreneurial Education was about execution

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What We Now Know

Education

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Entrepreneurial Education begins with the Search for a

business model

Page 49: Story of the lean launch pad jan 2013

Business Model Hypotheses

Strategy

Organization Customer DevelopmentTeam, Founder-driven

Process Customer Development,Agile Development

Education Creativity/Innovation, Business Model Design, Customer Development, Startup team building,

Entrepreneurial Finance, Agile Development, Customer Funnel:

Get/Keep/Grow Market

Operating Plan +Financial Model

Product ManagementAgile or Waterfall Development

Functional Organization by Department

Organizational Behavior, HR Mgmt, Accounting,

Modeling, Strategy, Operations, Leadership,

Marketing, Manufacturing

Search Execution

Page 50: Story of the lean launch pad jan 2013

Putting Search first is a radical change

It’s not just one more methodology

Page 51: Story of the lean launch pad jan 2013

What We Used to Believe

Instructional Strategies

Page 52: Story of the lean launch pad jan 2013

Cases and a Business Plans were good entrepreneurial teaching tools

Page 53: Story of the lean launch pad jan 2013

Cases and a Business Plan were good teaching tools

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What We Now Know

Instructional Strategies

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~100 GOOTB connections

Experiential Immersion

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Business Model Patterns Replace Cases

56

Nespresso machines

retail mailorder

Nespresso.com

callcenter

Nespresso

stores

households

business

1 x machinesales

repetitive pod sales

distribution channels

coffeeproduction

facilites

production B2C distribution brand

marketing

brandpatents

machine

manufacturer

production

B2C

distributionbrand

marketing

Nespresso club

brandbrand

Nespresso pods

Page 57: Story of the lean launch pad jan 2013

Business Model Competitions Replace Business Plan Competitions

Page 58: Story of the lean launch pad jan 2013

Business Model Competitions Replace Business Plan Competitions

http://www.businessmodelcompetition.com/

Page 59: Story of the lean launch pad jan 2013

Business Model Hypotheses

Strategy

OrganizationCustomer DevelopmentTeam, Founder-driven

Process Customer Development,Agile Development

Education Business Model Design, Customer Development, Startup team building,

Entrepreneurial Finance, Agile Development,

Marketing

Instructional Strategies

Experiential, constructivist, learner-centered,

inquiry-based

Search

Operating Plan +Financial Model

Product ManagementAgile or Waterfall Development

Functional Organization by Department

Organizational Behavior, HR Mgmt, Accounting,

Modeling, Strategy, Operations, Leadership,

Marketing, Manufacturing

Case, Lecture, Small Group, Mentorship

Execution

Page 60: Story of the lean launch pad jan 2013

Classes on Entrepreneurial Execution Follows Search

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Entrepreneurship is Experiential

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Let’s Teach it That Way

Entrepreneurship is Experiential

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And Then Into Another Class

Engr 245: The Lean LaunchPadCo-taught with: Jon Feiber @ MDV

Ann Miura-Ko @ Floodgate

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Admission By Application and Team(business model canvas)

Engr 245: The Lean LaunchPadCo-taught with: Jon Feiber @ MDV

Ann Miura-Ko @ Floodgate

Page 65: Story of the lean launch pad jan 2013

VC’s As Part of the Teaching Team

Engr 245: The Lean LaunchPadCo-taught with: Jon Feiber @ MDV

Ann Miura-Ko @ Floodgate

Venture Capitalists

Page 66: Story of the lean launch pad jan 2013

One Mentor Per Team

Engr 245: The Lean LaunchPadCo-taught with: Jon Feiber @ MDV

Ann Miura-Ko @ Floodgate

Venture CapitalistsMentors

Page 67: Story of the lean launch pad jan 2013

Joint Engineering & MBA Class

Engr 245: The Lean LaunchPadCo-taught with: Jon Feiber @ MDV

Ann Miura-Ko @ Floodgate

Venture CapitalistsMentors

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Add LaunchPad Central Software to to improve the outcomes

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Then It Turned Into Another Class

Co-taught with: Jon Feiber @ MDV Jim Hornthal @ CMEA John Burke @ True Ventures Jerry Engel @ Haas/Monitor Ventures Bhavik Joshi @ Better Place Oren Jacob @ Pixar

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Admission By Application and Team

Co-taught with: Jon Feiber @ MDV Jim Hornthal @ CMEA John Burke @ True Ventures Jerry Engel @ Haas/Monitor Ventures Bhavik Joshi @ Better Place Oren Jacob @ Pixar

Page 71: Story of the lean launch pad jan 2013

VC’s As Part of the Teaching Team

Co-taught with: Jon Feiber @ MDV Jim Hornthal @ CMEA John Burke @ True Ventures Jerry Engel @ Haas/Monitor Ventures Bhavik Joshi @ Better Place Oren Jacob @ Pixar

Venture Capitalists

Page 72: Story of the lean launch pad jan 2013

Mentors are Part of the Team

Co-taught with: Jon Feiber @ MDV Jim Hornthal @ CMEA John Burke @ True Ventures Jerry Engel @ Haas/Monitor Ventures Bhavik Joshi @ Better Place Oren Jacob @ Pixar

Venture Capitalists

Mentors

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Then It Turned Into Another Class

Managed by

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Trained the Trainers

Added two More Schools

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Train 9 More Universities

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Train 9 More Universities

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Taught by Takashi Tsutsumi @ Hosei

Co-taught with Murray Low @ Columbia Bob Dorf Co-taught with: Jon Feiber @ MDV

Taught by Jim Hornthal

And Four More Schools

Page 78: Story of the lean launch pad jan 2013

Taught by Takashi Tsutsumi @ Hosei

Co-taught with Murray Low @ Columbia Bob Dorf Co-taught with: Jon Feiber @ MDV

Taught by Jim Hornthal

And Four More SchoolsAdd 5-day version of the class

5-day Version

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79

Put the class online75,000 students

Page 80: Story of the lean launch pad jan 2013

And Then Add an Online Classenables a “flipped classroom”

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Lean LaunchPad Educators Class

• Train 65 educators/quarter• Run by NCIIA• Taught with Jerry Engel @ Haas

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1,000+ events 100+ countries100,000+ entrepreneurs

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Add hundreds of Facilitators and Coaches

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5-week hands-on courseCurriculum = Stanford, Berkeley, Columbia100’s of locations in 2013

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We now know how to make startups fail less

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How?

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Teach Them the Entrepreneurial API

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Entrepreneurial API = 3 parts

Business Model Canvas

Part 1

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Entrepreneurial API

Part 1

Part 2

Customer Development

+

Page 90: Story of the lean launch pad jan 2013

Entrepreneurial API

Part 1

Agile Engineering

+

+

Part 2

Agile Engineering

Part 3

Page 91: Story of the lean launch pad jan 2013

Business Model Hypotheses

Strategy

OrganizationCustomer DevelopmentTeam, Founder-driven

Process Customer Development,Agile Development

Education Business Model Design, Customer Development, Startup team building,

Entrepreneurial Finance, Agile Development,

Marketing

Instructional Strategies

Experiential, constructivist, learner-centered, inquiry-

based

Search

Page 92: Story of the lean launch pad jan 2013

Business Model Hypotheses

StrategyOperating Plan +Financial Model

OrganizationCustomer DevelopmentTeam, Founder-driven

Process Customer Development,Agile Development

Product ManagementAgile or Waterfall Development

Functional Organization by Department

Education Business Model Design, Customer Development, Startup team building,

Entrepreneurial Finance, Agile Development,

Marketing

Organizational Behavior, HR Mgmt, Accounting,

Modeling, Strategy, Operations, Leadership,

Marketing, Manufacturing

Instructional Strategies

Experiential, constructivist, learner-centered, inquiry-

based

Case, Lecture, Small Group, Mentorship

Search Execution