Stop & Shop Distribution CenterFreetown, MA

Dan McKnightHassan AbualolaJohn ReardonSteven QuinnMichael Harris

Building Size Perishable Non – Perishable

214 Dock Doors

110 Deep Docks

84 Selection Aisles

1.3 M Sq. Ft.488,000 Sq. Ft.612, 000 Sq. Ft.

56,000 Reserve Pallet Positions

13,000 Selection Slots

77 Cranes

Background Information

- 785 Trailers

- 161 Tractors

- Delivers 1700 loads per week

- Drive over 300,000 miles per week

- 98% on-time deliveries

- 290 Union drivers

- Services 5 states

- 24/7 operation

Overall Facts

Background Information

- Allows Stop & Shop to compete with competitors• Reduces costs• Ensures on-time delivery

- Automated system can easily overcome mistakes

- Stores can obtain exact quantities of specific products

Purpose of System

Hardware/Software TechnologySoftware Corresponding

Hardware

EXE Desktop, Laptop Computers

Vocollect Headset; Terminal; Desktop, Laptop Computers

HK Automated CranesDesktop, Laptop Computers

Blue Sky Desktop, Laptop Computers

Capabilities of SoftwareProgram Functions

EXE – Drives All Applications– Delivers Distribution Assignments to Vocollect system – Used as Database for Inventory and Delivery Orders

Vocollect – Voice Selection System– Relays Specific Instructions to Employees

HK – Controls Cranes

Blue Sky – Oversees and Controls Other Software– Allows Data to be Placed into System

System HierarchyStructure for StoreDelivery Process

Receiving an Assignment - Vocollect is given assignment by EXE software

- Vocollect system tells employee which aisle to go to

- Employee looks for Pick Slot Label.

- Vocollect system tells employee how much of each product to take

Distribution System Process

Placing Pallets on Trailers - Pallet Destination summary has bay location printed on it - Employee drops off his pallet at the correct bay - Pallet is either placed right into the truck, or “staged” across from the bay. - A Dockman then loads all pallets outside the bay into the truck when ready.

Distribution System Process

Placing Pallets on Trailers (continued)

- If all the pallets are in the correct bay, supervisor then removes the bay’s diagram

• diagram explains where pallets are being shipped

- Shipping office clerk faxes diagram to the transportation department

- Transportation department sends for a driver to come and retrieve trailer

Distribution System Process

Filling Empty Pallets - Vocollect informs HK system of empty pallet

- HK system tells crane to fill empty pallet

- Crane removes empty pallet and stores it in pallet collector

- Crane finds oldest pallet that is stored in reserve; crane puts this pallet in the place of the empty pallet

Distribution System Process

Benefits of System

- Efficiency

- Reduces operating costs

- Allows stores to easily customize orders