stop hiring devops experts (and start growing them)
DESCRIPTION
Keynote from PuppetConf 2013. Watch the video (30m): http://puppetlabs.com/presentations/keynote-stop-hiring-devops-experts-and-start-growing-them Everyone is putting "devops" on their LinkedIn profile, and everyone is trying to hire them. In this talk, Jez will argue this is not a recruitment problem but an organizations failure. This talk discusses how to grow great people and great organizations, and how the two problems are connected.TRANSCRIPT
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@jezhumble continuous delivery nyc
16 january 2014
stop hiring devops experts (and start growing them)
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devops
http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
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“the game has changed”
Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
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but what is the game?
“I’ll tell you EXACTLY what devops means.
Devops means giving a shit about your job enough to not pass the buck. Devops means giving a shit about your job enough to want to learn all the parts and not just your little world.
Developers need to understand infrastructure. Operations people need to understand code. People need to fucking work with each other and not just occupy space next to each other.”
John Vincent | @lusis | http://bit.ly/12DkRhf
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you can’t just hire in cultural change
http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
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experimentation / improvisation
we grow systems and knowledge
trust
how well do we cultivate knowledge?
safe to fail
innovation culture
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creating a “devops team”
training
buying tools
hiring people
not very effective
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fragile
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resilient
http://www.flickr.com/photos/scjody/4628723629/
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antifragile
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antifragile
"We acquire the strength we have overcome."
-- Ralph Waldo Emerson, The Conduct of Life
!
“From life's school of war: what does not kill me makes me stronger.”
-- Friedrich Nietzsche, Twilight of the Idols
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high trust culture
Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
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cynefin
-- Dave Snowden
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retrospective prime directive
“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”
-- Norm Kerth
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Dan Milstein | @danmil http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
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game days
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organizational change?
http://www.flickr.com/photos/rob_swystun/8098060445/
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improvement kata
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What obstacles are preventing you from reaching it? which one are you addressing now?
What is the target condition? (The challenge)
What is the actual condition now?
When can we go and see what we learned from taking that step?
What is your next step? (Start of PDCA cycle)
improvement kata
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improvement kata
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jesse’s rule
“don’t fight stupid, make more awesome”
Jesse Robbins, Co-founder, Opscode @jesserobbins
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what does devops mean?
“when confronted with the question, ‘Are you a DevOps?’ I answered the only way I knew how. Someone was asking me not whether I was qualified to fill a role, but whether I believed in a movement. Whether flow was of the utmost importance. Whether communication was more important than silos. ‘Of course not, are you an Agile?’”
Dave Mangot | @davemangot | http://bit.ly/16YHqu3
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innovation culture doesn’t punish failure
devops is a mindset, not a tool or a team or a role
innovation is in your culture, not a product
go forth and make awesome!
you can’t innovate with command and control
takeaways
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resources
DLOQ: http://www.partnersforlearning.com/questions2.asp
Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/minibooks/agile-adoption-transformation
Game Days: http://queue.acm.org/detail.cfm?id=2371297
Google DiRT: http://queue.acm.org/detail.cfm?id=2371516
Netflix culture: http://slideshare.net/reed2001/culture-1798664
BOOKS
Schneider, The Reengineering Alternative
Kotter, Leading Change
Taleb, Antifragile
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