stl litigation support services..shivraj patil

Suprawin Technologies LimitedSuprawin Technologies LimitedSuprawin Technologies LimitedLitigation Support Services

Suprawin Technologies LimitedLitigation Support Services

An Overview

Suprawin Technologies Ltd

2

1 An Overview

Litigation Support Services

3

2

Delivery Capabilities


4

Delivery Capabilities

Tools and Technologies

5 Production and Quality Process

6 Security, Privacy & Confidentiality Measures

7 STL – Value Proposition7 STL – Value Proposition

STL – Contact InformationSTL – Contact Information8 STL – Contact Information

STL – An Overview


STL – An Overview

� Suprawin Technologies Limited (STL) is headquartered in Bangalore, India alsoknown as the Silicon Valley of India.

� Our Vision: To be a quality global company, delivering real value to our customers throughour stage based approach. Our goal is to build long-term partnerships with our customers bydelivering productivity benefits and maximizing customer profitability on a year on yearbasis.delivering productivity benefits and maximizing customer profitability on a year on yearbasis.

� Our Values:• Long term relationship• Long term relationship

• Customer Satisfaction

• Team Work

• Integrity and TransparencyIntegrity and Transparency

• Pursuit of Excellence in quality and business processes


Litigation Support ServicesLitigation Support Services

Litigation is an inherent cost of doing business. As a result of the explosive increase in

electronically-stored information, the cost involved in gathering, culling and reviewing

documents has risen exponentially over the last decade. Litigation teams need a strong documents has risen exponentially over the last decade. Litigation teams need a strong

partner to provide document review services at a lower cost, without any corresponding

reduction in quality.

At STL, we provide our clients with the ability to better manage the exorbitant cost of

litigation. We typically assist clients with early-stage document review for responsiveness,

relevance and privilege in the discovery phase of litigation.relevance and privilege in the discovery phase of litigation.

STL’s almost decade-long proven history of providing our clients with efficient, cost-

effective document review processes gives our clients a low-cost, high-quality alternative. effective document review processes gives our clients a low-cost, high-quality alternative.

We conduct a rigorous, process-driven review that is multi-tiered to ensure quality

control. As a result, we deliver a measurable, high-quality work product consistently, on

time, and at a lower cost.time, and at a lower cost.


Electronic Discovery reference modelElectronic Discovery reference model

Processing

80% of Time

PresentationProductionReview

Processing

Information

Management

Preservation

Identification

Analysis

Collection

Management

First level document

review encompasses

80% of Cost

review encompasses

anywhere between 58%

and 90% of litigation cost

- KPMG

•Companies are quickly working to identify strategies to control and reduce these

costs.

•Interest and demand is growing in legal process outsourcing (LPO) that allows for •Interest and demand is growing in legal process outsourcing (LPO) that allows for

economies and efficiencies in first level document review.


STL – Our E-Discovery and Litigation Support ServicesSTL – Our E-Discovery and Litigation Support Services

Document review servicesDocument review services

• Our resources, under a client’s guidance, review documents for • Our resources, under a client’s guidance, review documents for relevance, materiality , confidentiality and privilege


• We enhance our document review services with litigation support services including objective coding, document redaction and unitization.unitization.


STL – Our E-Discovery and Litigation Support ServicesSTL – Our E-Discovery and Litigation Support Services

Objective Review

Our highly trained and experienced associates create an easily

searchable database of basic information pertaining to a

case. The gathered information allows the legal team to get a

Bibliographic coding

case. The gathered information allows the legal team to get a

quick handle on the document corpus and find documents of

interest.

We are skilled at grouping pages into parent and related

Logical document

determination and

attachment ranges

We are skilled at grouping pages into parent and related

documents in the process of logical document determination, and

then coding fields such as author, recipient, date and document

type, so you can rapidly retrieve your case's documents.

Data Extraction and

analysis

type, so you can rapidly retrieve your case's documents.

We additionally manages complex data extraction and analysis

projects, most of which share a common theme: a vast amount of

Redaction

projects, most of which share a common theme: a vast amount of

data needs to be quickly extracted from documents, accurately

entered into a spreadsheet or database according to a complex

set of rules and analyzed. set of rules and analyzed.


STL – Delivery CapabilitiesSTL – Delivery Capabilities

�Worked for over 7 years

�Well defined process methodology for the entire cycle of document coding

�Hi-end infrastructure to support the process with redundancies�Hi-end infrastructure to support the process with redundancies

�Proprietary tools - Lancer to enhance productivity and quality

�Automated project management office with various dash boards to monitor �Automated project management office with various dash boards to monitor

productivity, error rates


STL – Tools and Technology STL – Tools and Technology

Key FeaturesCustom Tools

• Instantaneous opening of the input

image for a particular record.

• Auto flash Alerts

– LANCER (PM) - A program management tool

– LANCER (PD) - A production workflow

management tool • Auto flash Alerts

• Data consolidation

• Team management

• Batch management

management tool

– LANCER TICKER - A customer portal for project

status reporting

• Batch management

• User management

• Deliverables management

– LANCER (AR) - A data mining and analytics tool

Technology

• Error Repository

• User-defined Classes

• Team level Reporting

– Heterogeneous environment with cross platform

compatibility

• Team level Reporting

• Batch level Reporting

• User level Reporting


STL – Production Process Flow – Litigation Support Services (Knowledge Based)

Client Requirement

STL – Production Process Flow – Litigation Support Services (Knowledge Based)

Requirement mapping Migration Phase

Pre-migration PhaseParallel Run

Pre-migration PhaseParallel Run

Training

SLA Review

Client

ApprovalGo Live

YESNO


STL – Production Process Flow – Litigation Coding Services (Rule Based)

StartProject Planning /

Batching

STL – Production Process Flow – Litigation Coding Services (Rule Based)

Receipt of Instruction /

Images

Coding

Coding QC

Unitization

required

No

Orientation of Manual

with Images Corporate QA

Consolidation / Cleanup

Yes

Unitization /

batching

Trained?

Project Training

Final Delivery file

Consolidation / Cleanup

No

batching

Quality ControlTrained?

Live

EndYesGenerate Load

Files

STL – Quality Process


STL – Quality Process

Corporate QA (30%) QC4

Quality Control Officer (60%) QC3

QC2Data Verifier (Accuracy) (100%)

Data Entry Operator QC1

QC2

Data Entry Operator

(Completeness)QC1

STL – Security, Privacy & Confidentiality Measures


STL – Security, Privacy & Confidentiality Measures

� ISO 27001 compliance procedures

�Confidentiality agreements

�Strict administrative procedures

� Security measures to prevent vandalism

� Firewalls & Antivirus software

� Password protected systems

�Fire extinguishers

� 24X7 video surveillance and guarded facility� Password protected systems

� Absence of external drives

� Encrypted data

� 24X7 video surveillance and guarded facility

� Internet gateway filters

� Well defined data back-up procedure� Encrypted data

� Restricted print permissions

� Well defined data back-up procedure

� Internet connectivity : 16 mbps bandwidth


PEOPLE WITH SKILLSFLEXIBLE BIZ MODELS PEOPLE WITH SKILLS

�Right fit Recruitment

�Engaged and Involved

FLEXIBLE BIZ MODELS

�Sustainable Cost Advantage

�Transparent Collaboration

�Customer Centric

�Leaders leading Leaders

�Long term Approach

�Multiple Options Available

ROBUST PROCESSES INFRASTRUCTURE & TECHNOLOGY

�Time Tested Best Practices

�Quality Standards

�Ensure Confidentiality and Security

�Scalable and Reliable

�BCP compliant

�Secure and Safe�Ensure Confidentiality and Security

�Customized to Client Needs

�Secure and Safe

�Modern yet Cost-efficient


STL – CONTACT INFORMATION

CORPORATE HEADQUARTERS:CORPORATE HEADQUARTERS:

SUPRAWIN TECHNOLOGIES LIMITED,SUPRAWIN TECHNOLOGIES LIMITED,

#364, 19th Main, 1st Block,

Rajajinagar, Bangalore -

560010

IndiaIndia

Tel: +91 80 23520229/30/31

US: +1.773.649.5338

Fax: +91 80 23429119Fax: +91 80 23429119

Email: [email protected]

www.suprawin.com

The elusive key to a successful Offshore Outsourcing venture resides in a The elusive key to a successful Offshore Outsourcing venture resides in a

twelve-letter word R E L A T I O N S H I P…!

stl litigation support services..shivraj patil

Documents