stewarding engagement harnessinggg knowledge lessons ... · genes are not our destiny they are our...

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CHIEF MILITARY PERSONNEL CHEF - PERSONNEL MILITAIRE Strength through personnel Le personnel fait la force Strength through personnel Le personnel fait la force Stewarding Engagement Harnessing Knowledge Lessons Learned from the Future Keeping the Future in Reserves Canadian Reserves on Operations: Lessons Learned 22-25 April 10 22 25 April 10 Calgary, Canada John Verdon John Verdon, Office of the Chief Scientist

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Page 1: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

CHIEF MILITARY PERSONNEL CHEF - PERSONNEL MILITAIRE

Strength through personnel Le personnel fait la forceStrength through personnel Le personnel fait la force

Stewarding EngagementHarnessing Knowledgeg g

Lessons Learned from the FutureKeeping the Future in Reserves

Canadian Reserves on Operations: Lessons Learned 22-25 April 1022 25 April 10

Calgary, Canada

John VerdonJohn Verdon, Office of the Chief Scientist

Page 2: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Outline Outline –– To Provide a Unique and Important ViewTo Provide a Unique and Important View

Aim: Lessons learned from the future The Future is less about its discovery andThe Future is less about its discovery and

more about its inventionK t d f i t f l dKey trends of importance for people and

organizationsD hi– Demographic

– Technology - pace & frontiersTechno Economic– Techno-Economic

– Techno-Socio/Cultural

Some Implications and Recommendation

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Some Implications and Recommendation

Page 3: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

DemographicsTectonic inversion of Age Pyramid & Longer Life

Changes in the age structure of the Canadian population by sex, 1956, 2006 and 2056

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

26% of public service can retire in 2014

Page 4: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Population Pyramids – Canada 1901

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 5: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Social Change - The Mosaic Society

Increasing Diversity, Urbanization and Migration• Immigration responsible for:

– 46 % population growth (1995)60 % l ti th (2001)– 60 % population growth (2001)

– 100 % population growth (2030)By 2011 immigration expected to account forBy 2011 immigration expected to account for

100% of labour force growth

• Cultural Complexity Rapid change + 3 M• Cultural Complexity – Rapid change + 3 M• Re-definition of family and self - and the home• The evolution of a 24-hour “Glocal” society

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

• The evolution of a 24-hour Glocal society.

Page 6: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

TechnologyPace & Frontiers- Bio-Nano-Info-Cogni,

The pace of change is accelerating:

We Don’t Know • What occupations will be vital in 5,

10 15 th t d ’t t i t10, 15 years, that don’t yet exist• What today’s recruits will need to

knowknow• Pressure on enhanced Learning ,

Human Performance and u a e o a ce a dOrganizational transformation

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 7: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Technology , Potential of enhancing human performance

Cognitive Science & TechnologyTechnology

• Mapping of cognitive processesprocesses,

• Diagnosis, repair and enhancementenhancement

Impacting

• Intelligence, Identity, Person-system InterfaceTh d t f i di id l

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

• The deep assessment of individuals

Page 8: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Technology , Potential of enhancing human performance

Biology now an information Science We are in theWe are in the Post-Species Era

There is now only one Gene Pool!Genes are not our destiny they are our Common

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

y yWealth

Page 9: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Technology , Potential of enhancing human performance

Will there be an end to the drive to enhance h i d f ?human experience and performance?

• Gene & Stem Cell Therapy• Computer Implants, Nanotech agents• Connected to dispersed sensors• Material and pharmaceutical augmentation• Cloning• Radically New Science ….. And a lot more

The 100 year life

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

How important will enhancement be to Baby Boomers?

Page 10: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovationg

IntellipediaCHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Intellipedia

Page 11: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovationg

Internet Web 3.0 +To make human connectionsInternet

Semantic Web connections readable by machines and vice versa so th t th b fthat the web of machines and people can work in concert.

“Everyware”

Web 2.0

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 12: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovation

HighThe Long Tail of Book Sales

g

S

Head 80% of sales20% of books

Transaction costs

ALES

20% of booksTraditional Cost-Value ThresholdAdditional value not worth cost of coordination

STail

20% of sales

Number of Books Published

80% of booksHighLow

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 13: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovation

High The Long Tail of Book Sales

g

S

Head

Wh t d l f thALES

When aggregated sales from the Tail are now greater than the Head

SSales now available to Amazon without additional costs

Number of Books Published HighLow

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 14: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovation

PHigh The Long Tail of Open Source

CrowdsourcingHead

g

Prod

gHead 80% of productivity20% of people

ucti

Harnessing Intrinsic Motivation - Passion

ivit

Tail – Productivity unavailable to hierarchy20% of productivity80% of people

y

Number of Producers HighLow

80% of people

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 15: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Network Technology –Architectures of Participation

A new mode of productionPerson-centric• From Place-to-Place To Person-to-Person• From person-in-job to Person-best-ableFrom person in job to Person best able• Wisdom of Crowds and Power of Crowdsourcing• High Definition Human Capital• Integrated Ubiquitous NetworkedIntegrated Ubiquitous Networked

Linking the right person to the right situation at the right timetime

Openness to new concepts of Structure, process and decisioning is

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

, p gKey to the power of people and Network Technologies

Page 16: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

34 MillionCitizen.

300,000sGovernment.Contributors

Citizen.Contributors

1 T

5T

1000sDept.

100s Service Contributors

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Team Lead

TeamMembers

ContributorsContributors

Page 17: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovation

Key Points:

g

y•The costs of coordination and (self) organizing are collapsingorganizing are collapsing•The pool of knowledge outside the organization is larger than the pool inside•Agility requires architectures ofAgility requires architectures of participation and new ways to design how things can get done

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

things can get done

Page 18: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-EconomicNetworks, Digitalization, Innovation

New principles concepts products based on:

g

New principles, concepts, products based on:• High Definition Human Capital

N B i M d l & T• New Business Models & Transparency• Labour Force Activity & Structure

– Self managed careers– Non-linear multi-career life path, p ,– Crowdsourcing. Cloud-labor, Talent-Commons– Continuous global operations

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Continuous global operations– Transformations of Gendered labor sectors

Page 19: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-Socio/Cultural– Network Individualism, Person-to Person world,

Learning, Education, Operational Agility:•Bi-directional learning•Transfer of knowledge versus knowledge creation g g•Real time collective learning & collective intelligence•Re-Training and Re-re-training

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Individual intelligence vs Intelligence Amplification

Page 20: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Techno-Socio/Cultural– Network Individualism, Person-to Person world,

Games build Virtuosos• Building (maintaining- assuming) Social Fabric – require

f ilit t d l / t tfacility to develop / sense trust• Urgent Enthusiam• Blissful Productivity

E i M i• Epic Meaning

10,000 hours of gaming by the age of 21500 million global gamers

We are witnessing what amounts to no less a global exodus to i t l ld d th li ( i ) i tvirtual worlds and other online (gaming) environments

In games We can imagine the ripples of potential events across massively multiple domains

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

across massively multiple domainshttp://www.ted.com/talks/jane_mcgonigal_gaming_can_make_a_better_world.html

http://g4tv.com/videos/44277/dice-2010-design-outside-the-box-presentation/

Page 21: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Implication for 21st Century Organizations

Emergence of the Defence / Security Professional: • Beyond the Defence Team• Beyond Regular Force & Full/Part-Time Employment• Supporting and enabling the Comprehensive and

Whole of Government Approach • Fully integrating the planning, development and

employment of military and civilian personnel.

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

Page 22: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Implication for 21st Century Organizations

Identity and Commitment• Members create the organization &the• Members create the organization &the

organizations shapes the individual

A Concept of Commitment versus ContractC t t i ifi bl h• Contract is specifiable exchange

• Commitment is progressive view of mutual relationship & responsivenessmutual relationship & responsiveness between member(s) and organization

• Organic relationship as source of both

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

trust, mutual ideals, goals beliefs.

Page 23: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

A Social Strategy for the Reserves

Fits outside the business and corporate strategies and shapes themstrategies, and shapes them. They are about rewriting the logic of the industrial era entirely shiftingof the industrial era entirely, shifting gears in how we think, envisioning a broader, more powerful, more challenging , p , g guse of social toolsThey are about developing the capacity to understand y p g p y

an organization's role in society, and how to play a more constructive one, wielding sociality as a

f d

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

source of advantage…Umair Haque

Page 24: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Social Strategy for Military Community

The Golden Blackberry• Connecting the community (Mil. Def. security)• Enrolling the retired• Linking with recruits• Engaging citizens• Building and using “Talent-Commons”• Developing capability to Link

The right person to the right situation at the right time

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE

gStewarding Engagement – Harnessing Knowledge

Page 25: Stewarding Engagement Harnessinggg Knowledge Lessons ... · Genes are not our destiny they are our Common CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE yy Wealth. Technology,

Thank You for your Attention

Questions?Questions?

CHIEF MILITARY PERSONNEL | CHEF - PERSONNEL MILITAIRE