stephen racik is a respected technical support professional in pennsylvania
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Stephen Racik Is A Respected Technical Support Professional In Pennsylvania
Stephen Racik is a veteran technical support expert in Pennsylvania with 8 years of expertise.
He has 10 years of technical product marketing and 2 years of Onsale Site Operations experience.
He possesses thorough knowledge of customer service practices and principles, along with relevant software computer applications as well as equipment.
He attended the University of California, Santa Cruz to study Unix Administration and Golden Gate University to learn about Business Management.
He also enrolled in Pennsylvania State University to study Electrical Engineering Technology in 1978.
Mr. Racik stepped in the IT industry as a Field Service Engineer at CompuScan, Inc. in 1978.
For 4 years, he served on this designation, and carried out on-site client repair training.
He also provided onsite service as well as sustenance of OCR computer devices.
In 1982, he was promoted as the West Coast Manager Field Operations and served the company for 2 years.
He provided excellent technical support to the field engineers in the Western Region, and also managed 4 Field Service Engineers in the local office.
In 1984, Stephen Racik of Pennsylvania started working with TeleVideo Systems, Inc. as a Technical Support Specialist. Owning to his exceptional services, loyalty, and hard work, he was promoted twice.
In March 1986, he was promoted as the OEM Account Manager and was responsible for RFQ's contract negotiation, forecasting, pricing, configuration, and delivery schedules.
He worked closely with the corporate executives, sales representatives, and customers to coordinate all significant account activities.
In March 1988, he received 2nd promotion, and started serving as the Director OEM Product Marketing.
He worked at this position for 6 months, and supervised a department of account managers as well as one administrator. Stephen Racik of Pennsylvania has also opened his own business “NU Born Time Capsules” in 1993, and conceived as well as developed a unique product.
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