step up into your new royal north shore hospital $1.1 billion project delivered as a ppp 760 beds 4...
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STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL
$1.1 Billion Project
Delivered as a PPP
760 beds
4 Stages:
Kolling Building
2 Community Health Centres
Acute Services Building
Clinical Services Building
124 services, 4000 staff
A challenging & contentious environment …
Land DivestmentBed NumbersDisplaced servicesGreen Space Lack of consultation
IT’S YOUR MOVE
Enormity of the Task!
New IT systems including Charm and EMR scheduling, VOIP network, other Digital Technologies
Re structured entire administrative staffing
Introduced new models of care: Integrated Hand Unit Short Stay Surgical Unit Medical Day Procedure Unit Acute Assessment Unit
Ambulatory Care Centre, Cancer Centre, Interventional Floor
Change Management Program
Change Checklist – Phases 1 - 4
Change Management Stages
Step Up Launch – October 2011
“Conversation Kits”
• 180 Conversation Kits distributed
• Why? To start the conversations about the move and to get feedback from our people
• 44 feedback forms returned
• 571 staff reported as attending a viewing of the CD message to staff
Key Feedback Themes: •Happy to get the information!•New facilities look great ! •Wanting Decant and transition details? •Staffing in new ASB?•Where will we be located? (external to ASB) •Food & retail facilities ?•Campus Masterplanning ? •Specific Departmental queries
Arts and Heritage Program
Site Walks & Open Days
20 Feb to 9 March - 3 weeks for complex & risk groups
26 April - Staff Open Day
12 June - Staff Open Day
Corporate Records - culling
Mock Exercises
Ambulatory Care Centre simulated exercise
Signage exercise
Emergency Planning
Trial transfers of patients between buildings
ICU Flight Deck
Decant Summary Program
Staff Welcome Bags
Wayfinding Volunteers 330 volunteers
recruited
Wayfinding program occurred for 3 months
7 days per week, 7.00am to 7.00pm
Clean up of building
Management of appropriate removal of chemical waste and other hazardous material
Removal and appropriate disposal of corporate and clinical records
De-commissioning of equipment
Appropriate storage of equipment to be used at a later date
Don’t forget to turn the lights off!