Dr Suhazeli Abdullah

Objectivesy Understand the concept y Run the projects y Facilitates others y Recommend the outcome of the project y Share with others

MOH s visionwith emphasis on quality innovation health promotion and respect for human dignity, which promotes individual responsibility and community participationtowards an enhanced quality of life

Quality activities of MOHRegistrationDoctors & Paramedicals

LicensingHospital, Pharmacy

Accreditation Credentialling Code of conduct, code of ethics

Quality activities of MOHy Morbidity & mortality reviewsy Perinatal MR, MMR, POMR

y Committee meetingsy Infection control, OT, Drug

y Auditsy Medical, Nursing

Quality activities of MOHReviewsUtilisation, Peer, CPCInvestigations

Sentinel events, public complaintsGuidelines

CPG, SOP, checklist

ISO, QCC, TQM, PKPA, HTA

QA APPROACHESNational Indicator Approach (NIA) Hospital Specific Approach (HSA) District Specific Approach (DSA)

NIA IndicatorsIndicator 1. AMI CFR 2. AGE CFR in children 3. Head injury CFR 4. ARI CFR 5. Lab specimen rejection rate 6. Proportion of urgent lab test 7. Proportions of Ops undergoing x-rays 8. Proportions of Ips undergoing x-rays 9. Proportions of x-ray films rejected Std.