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City of Westminster v2.0 November 2016
Step by step guides
How to…
Apply for a resident parking permit renewal
City of Westminster v2.0 November 2016
Step 1
Go to the Westminster City Council website
(westminster.gov.uk), tap on the white search bar and type
‘renew parking permit’. Select ‘Search’.
City of Westminster v2.0 November 2016
Step 2
Choose ‘Renew your resident parking permit’.
City of Westminster v2.0 November 2016
Step 3
Select the ‘Renew online’ button
City of Westminster v2.0 November 2016
Step 4
Enter your login details. If you can’t remember your
pin/password, you can reset it by calling 020 7823 4567 and
choosing option 3 (Monday to Saturday, 8am to 8pm).
City of Westminster v2.0 November 2016
Step 5
Select the ‘renew permit’ option on the right hand side.
City of Westminster v2.0 November 2016
Step 6
Check the details and if changes are required select ‘Edit account details’ from the top right of ‘Your details’. If the details remain the same review the Terms and Conditions and then tick the box to accept them.
City of Westminster v2.0 November 2016
Step 7
Once Terms and Conditions are ticked select ‘Next Step’.
If the council tax check is not successful it will ask for one
proof of address dated in the last 3 months.
City of Westminster v2.0 November 2016
Step 8 Please Note: This page will not be displayed if the automatic council tax check is successful.
Choose your proof of address type from the list. Select
‘Browse’, then ‘Take photo’.
Select ‘Use image’ if the photo is good, or ‘Retake’ to try again.
Select ‘Next Step’ to continue.
City of Westminster v2.0 November 2016
Step 9
Check the details are correct and select ‘Next Step’ to make
payment.
City of Westminster v2.0 November 2016
Step 10
Select ‘Take payment now’ tab, then ‘Next Step’.
City of Westminster v2.0 November 2016
Step 11
Choose ‘Existing card’ to select a card that you’ve used before,
or ‘New card’ to add a new one. Select ‘Next Step’.
City of Westminster v2.0 November 2016
Step 12
Enter your 3 digit security number and then select ‘Pay’.
City of Westminster v2.0 November 2016
Step 13
Select ‘Finish’ to complete your application.
You do not need to print anything, or display any permit in your
car. Our parking marshals have your vehicle’s details in their
system.
City of Westminster v2.0 November 2016
Application complete If the council tax check was successful the application will automatically be Authorised, if proofs were supplied the status will be Pending and will be reviewed.
The previous year’s permit will be displayed with the new one.
Don’t forget to go to ‘Account’ and select ‘Logout’ before you leave.