state of the art information technology (it) for small cities
Post on 20-Oct-2014
765 views
DESCRIPTION
A one hour and fifteen minute presentation given at the 2009 TML Annual conference.TRANSCRIPT
Background/Accomplishments
• Technology Consultant (3 Years)
• City of Hutto (3 Years)
– Awards
• TAGITM Project Excellence Award (2007)
• Best of Texas Excellence in Project Delivery (2008)
• Five Website Awards
– 2009 State of Texas Information
Technology Strategic Advisory Committee
– TAGITM Website Committee
Objectives
1. Creating a Culture of Technology Innovation
2. Overview of Technology Solutions
3. Examples of State of the Art Technology
Think Technology Innovation
How do you create a culture of technology
innovation?
Think Technology Innovation
1. Make technology training mandatory and provide certificates of achievement.
2. Provide a channel to provide ideas and comments without being criticized.
3. Require everyone to use technology and participate in activities that require innovative thought.
-Recognize Achievements of All Sizes-
Questions?Creating a Culture of Technology Innovation
Technology Solutions1. Software as a Service (SaaS)
2. Cloud Computing
3. Green Technology
4. Open Source
5. Free / Freemium
6. On-Premise
7. Mobile Technology
8. Web 2.0 / Gov 2.0
9. Shared Technology
Technology Solutions1. Software as a Service (SaaS)
2. Cloud Computing
3. Green Technology
4. Open Source
5. Free / Freemium
6. On-Premise
7. Mobile Technology
8. Web 2.0 / Gov 2.0
9. Shared Technology
Technology Solutions1. Software as a Service (SaaS)
2.
3. Green Technology
4. Open Source
5.
6. On-Premise
7. Mobile Technology
8.
9. Shared Technology
Cloud ComputingWhat is Cloud Computing?
Cloud ComputingPros
• Available Anytime and Anywhere
• Easy to Deploy New Applications
• Low Cost and Easy to Expand
• No Servers Required On Premise
• Support and Maintenance Included
• Try with Minimal or No Investment
Cloud Computing
Cons• Security and Ownership Concerns
• Requires Access to the Internet
• Ability to Customize and Integrate
• Minimal Government Solutions
http://www.Apps.gov
Free / FreemiumWhat is Freemium?
-A New Business Model-
Often Found in All Types of Solutions
Open Source On-Premise
Cloud Computing Gov 2.0
Software as a Service (SaaS)
Web 2.0 / Gov 2.01. Benefits
– Constituent Involvement– Two-Way Communication– Engagement– Transparency– Low Cost
2. Example Solutions– Online Service Requests– Dynamic Knowledge Base– Discussion Blogs– Planning Wikis– Idea Management– Social Networking
Web 2.0 / Gov 2.0Social Networking
• Social Media Stats– Facebook – Over 300 million users– MySpace – 110 million users– LinkedIn – about 30 million users– Twitter – 54 million visits per month– YouTube – Over 70 million videos– Flickr – hosts over 2 billion images– Blogs – over 200 million
• Why Not?
Alternative Funding
•Cost Avoidance
• Energy Efficiency
• Process Improvement
• Organizational Structure
•Beta Testing / Piloting
• Sell your agency
• Don’t be afraid to try
•Free and Cheap Solutions
Questions?Overview of Technology
Solutions
Examples
Examples of State of the Art Information
Technology
City of Hutto• Growth
– Exponential Growth From 2000 - 2008• 2000 Population – 1205• 2008 Popluation – 17,000+
– Staff• Approximately 80 Full Time Employees• IT Division Created in FY 2007 with 1 Employee• Hired Second IT Employee in April of 2008• Technology Committee
– IT Budget• 2007 - $98,080• 2008 – $286,931• 2009 – $219,700• 2010 – $190,318
Thin Clients and Terminal Services
• Overview• Pros
– Ease of Administration– Reduced Electricity Costs– Longer Life Expectancy– Improved Security
• Cons– Limited Functionality– Knowledgeable IT Staff– Staff Perceptions
Web 2.0 / Gov 2.0 Improvements
– Improved City Website• User Friendly • Handheld Device Access• Submit Questions and Requests Online• Crime Tracking and Case Entry• Really Simple Syndication (RSS)• Utility and Ticket Payments• Calendar of Events• Notifications
– Newsletters (550)– Job Postings (190)
– Facebook (255)– Twitter (340)– Flickr– Mayor Blog
City of Manor - QR Codes• What are QR Codes?• Benefits
– Real Time Info– Engage Community– Physical Hyperlinks
• Uses– Capital Project Information– Facility Reservations– City Information
• Future Uses…
Other Solution Examples• Website/Blogs
– Wordpress– Squarespace
• Mapping– Google Earth
• Hardware– Thin Clients– Netbook
• Phone System– Asterisk
• Video Streaming– UStream
• Project Management– Huddle– MindMeister
• Free Main Stream Websites– Youtube– Flickr– Facebook– Twitter
• Email– GMail– Hosted Exchange
Questions?Examples of State of the Art
Technology
Further Education
Government Technology Website, Magazines and Newsletters
http://www.govtech.com/
Texas Association of Government Information Technology Managers
http://www.tagitm.org/
Questions and Comments
Thank You
Tim Howell
IT Manager
City of Hutto
http://www.TimHowell.net