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  • STATE OF MICHIGAN CENTRAL PROCUREMENT SERVICES Department of Technology, Management, and Budget 525 W. ALLEGAN ST., LANSING, MICHIGAN 48913 P.O. BOX 30026 LANSING, MICHIGAN 48909

    CONTRACT CHANGE NOTICE Change Notice Number 5

    to 180000000032Contract Number

    Various

    Courtney Powell

    [email protected]

    Jeffrey Bankowski

    McLean, VA 22102

    GUIDEHOUSE LLP

    CV0056730

    734-644-0595

    1800 Tysons Blvd

    (517) 249-0452 STA

    TE

    Program

    M anager

    C ontract

    A dm

    inistrator

    C O

    N TR

    A C

    TO R

    DTMB

    DTMB

    [email protected]

    $504,500.00

    October 6, 2017 October 5, 2020

    STATEWIDE CUSTOMER SATISFACTION SURVEY PROGRAM

    October 5, 2019

    INITIAL AVAILABLE OPTIONS EXPIRATION DATE BEFORE

    2 - 1 Year PAYMENT TERMS DELIVERY TIMEFRAME

    NET 45 ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

    ☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No MINIMUM DELIVERY REQUIREMENTS

    DESCRIPTION OF CHANGE NOTICE OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

    ☐ N/A ☐ N/A October 5, 2020 CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

    N/A

    $385,000.00 $889,500.00

    Effective March 10, 2020, the attached Statement of Work for the Michiagn Department of Health and Human Services (MDHHS) is hereby incorporated into this Contract. The Contract value is hereby increased by $385,000.00

    All other terms, conditions, specifications and pricing remain the same, per Contractor and Agency agreements, and DTMB Central Procurement Services approval, and the State Administrative Board approval on March 10, 2020.

    INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

    N/A

    DESCRIPTION

    CONTRACT SUMMARY

  • AGENCY NAME PHONE EMAIL Multi-Agency and Statewide Contracts

    Program Managers for

    CHANGE NOTICE NO. 5 TO CONTRACT NO. 180000000032

    DTMB Michael Zingsheim 517-373-4810 [email protected] DTMB Patricia Mckenna-Ley 517-284-7078 [email protected]

  • MDHHS – Division of Environmental Health Organizational

    Description and Implementation Contract 180000000032 – Employee Engagement Survey

    Use or disclosure of data contained on this page is subject to the restriction on the title page of this proposal.

    Guidehouse

    2020-254

    Page i

    Table of Contents

    Section Page

    1.0 Scope ..................................................................................................................................... 1

    2.0 Requirements ....................................................................................................................... 1

    3.0 Resumes ................................................................................................................................ 2 3.1 Jeff Bankowski, Engagement Partner .............................................................................2 3.2 Abdul Shaikh, Engagement Director ..............................................................................3

    3.3 Matthew Papadopoulos, Project Manager ......................................................................5 3.4 Stephanie Lane, Senior Consultant .................................................................................5 3.5 Alissa Nobblitt, Senior Consultant ..................................................................................7 3.6 Gedaliah (Gadi) Dreyfuss, Consultant ............................................................................9

    3.7 Madison Phaneuf, Consultant .......................................................................................10

    4.0 Pricing Matrix ................................................................................................................... 12

  • MDHHS – Division of Environmental Health Organizational Description and

    Implementation Contract 180000000032 – Employee Engagement Survey

    Use or disclosure of data contained on this page is subject to the restriction on the title page of this proposal.

    Guidehouse

    2020-221

    Page 1

    1.0 Scope Assist the Division of Environmental Health to achieve:

    Topic 1 – Employee Understanding and Acceptance of DEH Organizational Expansion:

    1. Employee engagement, education, and employee feedback on the DEH expanding

    organizational and communication structure.

    2. Synthesize a written summary of the employee feedback resulting in a list of specific

    actions to adjust the organizational design or communication structure that address

    substantive concerns.

    3. Provide a report and presentation back to employees on concerns heard and actions taken to

    address the identified concerns.

    Topic 2 – Plain Language, High Level Written Description and Depiction of the DEH

    Purpose, Design and Function:

    1. Section describing purpose and need

    2. Section describing the conceptual model provided by DEH

    3. Section describing the organizational chart structure as it fulfills the conceptual model

    4. Section describing state and federal funds applied

    5. Section of recent accomplishments

    2.0 Requirements Topic 1

    By June 15, 2020 – complete the following tasks by:

    • February 15 – Roll Out plan for Topic 1.

    • April 1 – Completed activities to complete Task 1 of Topic 1.

    • May 1 – Polished Draft for DEH review of Task 2 of Topic 2.

    • May 30 – Final document.

    • June 15 – Provided report and final presentation to DEH employees.

    Topic 2

    By June 1, 2020 – Complete the following tasks.

    • February 15 – Gather the purpose, need, conceptual model, and organizational structure.

    • March 15 – Gather funding overview and recent accomplishments.

    • April 15 – Draft document with all 5 components.

    • May 1 – Polished Draft for DEH review of Task 2 of Topic 2.

    • June 1 – Final document.

  • MDHHS – Division of Environmental Health Organizational Description and Implementation

    Contract 180000000032 – Employee Engagement Survey

    Use or disclosure of data contained on this page is subject to the restriction on the title page of this proposal.

    Guidehouse

    2020-221

    Page 2

    3.0 Resumes 3.1 Jeff Bankowski, Engagement Partner

    Name Jeff Bankowski

    Proposed Position Engagement Partner

    Certifications • Certified Public Accountant

    • Certified Internal Auditor

    • Certified in Financial Forensics

    • Certified in Risk Management Assurance

    • Certified in (re)Vision Change Management

    Degree/Education • M.B.A. DePaul University

    • B.B.A. University of Michigan

    Summary of Qualifications

    Mr. Bankowski is Guidehouse’s Michigan State and Local Government Leader and leads Guidehouse’s national

    Transformation and Financial Effectiveness practice. Mr. Bankowski has more than 25 years of experience leading

    enterprise performance improvement and financial transformation in the public, private, and nonprofit sectors.

    Previously, Mr. Bankowski was the Chief Performance Officer and Transformation Director for the State of

    Michigan reporting to its Governor. In 2018, Mr. Bankowski was selected by the Association of Government

    Accountants (AGA) as the national award winner given in recognition of a state government professional who

    exemplifies and promotes excellence in government management for his work in transformation.

    Mr. Bankowski is a national thought leader on government transformational change and innovation and has spoken

    at the National Governors Association (NGA) Learning Lab, the American Society for Public Administration

    (ASPA) National Conference and has taught in the master’s Program at the Gerald R. Ford School of Public Policy

    at the University of Michigan.

    Mr. Bankowski is a Board Member on the Executive Committee of the National Association of Chief

    Administrators (NASCA) which is composed of Cabinet level and senior public and private officials that provide

    operational support and transformational change to state departments. In September 2019, Mr. Bankowski was

    appointed by the Government Finance Officers Association (GFOA) as an advisor to the Committee on

    Governmental Budgeting and Fiscal Policy.

    Relevant Experience

    • For the State of Michigan at the request of its Governor, Jeff led the financial review team for Wayne County

    (19th largest county in the United States), which had been declared by the Governor to be in a state of financial

    emergency. Jeff was responsible for the financial and economic analysis of Wayne County’s current debt

    structure including detailed analysis of budgetary gaps, accumulated deficits, declining revenue sources, and

    deteriorating cash position. Through Treasury, Jeff oversaw the implementation of the Wayne County recovery

    plan and the exit of a government consent agreement in 2016.

    • After the declaration of a state of emergency for the city of Flint (7th largest in Michigan) and Genesee County

    as a result of the contaminated drinking water crisis, Jeff led the financial integrity and monitoring for the

    Federal and State’s recovery