Learning from Captain Kirk, Spock and Crew of the

EnterpriseKit Chan

Crew of the Enterprise

Bridge of the Enterprise US Navy designed their bridges after Enterprise due to its efficiency

Bridge – Communication Inside the bridge, each person can communicate directly to the

captain

Chain of Command Each functional area (Navigation,

Communication, etc) is represented on the Bridge by one person› So is Engineering and Medical. But Scotty and

Bones are sometimes not on the bridge and use internal communicator panels to talk to Kirk directly

Group of crew work behind the scene to support the chief person on the bridge for his/her role› There are 428 crew members on the Original

Series Starship Enterprise, each with his/her duties

› Not all on the bridge unless called upon

"Captain, we have visual." That’s actually Randy Pausch’s

line for his cameo appearance in the 2009 movie

All personnel on the bridge should see the same thing at the same time through the big shared screen

Data from personal console can be put on big shared screen as well

How to fire a Photon Torpedo The ship is prebuilt to do something

› Like firing a photon torpedo or go in warp speed

The execution is extremely efficient› Everything is just an order away› Trigger is on the bridge› “On my command, fire!”

Mr. Spock “It’s only logical” – Spock Who is he? Why is he onboard the Enterprise?

› First Officer/Chief Science Officer› Smartest guy› Second-in-Command

He provides reasoning & logical perspective But he suppresses emotion

Captain Kirk “Our logic is to be illogical” – Captain Kirk Who is he? Why is he the captain?

› Not smarter than Spock, or Scotty, or McCoy on their respective fields

But he leads› He delegates› He inspires› He establishes the vision, the tone.

And he is emotional › Often uses gut instinct

Fascinating! But so what? Launching a site is a lot like running the Enterprise Our Tips

› You need a war room, arranged in such a way like a bridge (or a virtual war room, using a conference “bridge”)

› You need to choose carefully who should be in the war room. All important functions need to be properly represented. E.g. project lead/engineering manager (captain), tech lead (first officer), FE/BE leads (engineering), PM (communication officer), SE (pilot/navigator)

› You can’t have everybody in the war room at the same time all the time. You can invite a person of interest into the war room occasionally but when the subject is no longer of any immediate concern, the person should be excused from the war room.

Tips Continued› Each person in the war room will represent his/her area of expertise. He/she can

have separate discussions with his/her own groups but that should be happening outside the war room.

› Everyone in the war room would share the same screen (e.g. through a projector or a webex or adobe connect session)

› The launch (or any actions that are pre-defined for the site) should be highly automated and can be triggered by the SE in the war room

› Project Lead (Kirk) and Tech Lead (Spock) needs to work together harmoniously and make sure decision are made based on both technical considerations and human factors.

Who We Are? Yahoo! Custom Branded Experiences (CBE) team We have launched a few high profile projects/sites over the last

couple years› Royal Wedding (04/29/2011) › Clinton Foundation Concert (10/15/2011)› Electric City (Premieres 07/17/2012)

And we want to share our tips with you through a different perspective! Hope you enjoy the talk!