starting a change reaction
DESCRIPTION
Starting a Change Reaction. Michael D. Kull, Ph.D. Agency KM Coordinator. Agenda. Change The NRC Story The NRC KM Program The Future Q&A. Change is the New Now…. The “Nuclear Renaissance” Aging workforce – retiring experts Demand for new talent outstrips supply - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/1.jpg)
1
Starting a Change Reaction
Michael D. Kull, Ph.D.Agency KM Coordinator
![Page 2: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/2.jpg)
2
Agenda
• Change
• The NRC Story
• The NRC KM Program
• The Future
• Q&A
![Page 3: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/3.jpg)
3
Change is the New Now…
• The “Nuclear Renaissance”
• Aging workforce – retiring experts
• Demand for new talent outstrips supply
• Social media / Web 2.0 technologies
• Culture shifts from “exit” to “voice”
![Page 4: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/4.jpg)
4
The NRC Story So Far…
• The Atomic Energy Act of 1954 as amended (as the AEC)
• Energy Reorganization Act of 1974 created the NRC
• Mission: Reactor Safety Oversight, Reactor Licensing Renewal, Radiation Protection (industrial, medical, research), Regulation of Nuclear Materials, and Nuclear Waste
• TMI
• “Protecting People and the Environment” and social shifts
• No new reactor licenses in the U.S in nearly 30 years
![Page 5: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/5.jpg)
5
Local efforts make NRC #1…
• 2006 Federal Human Capital Survey
• #1 Best Place to Work• #1 in Training and Development• #1 in Knowledge Management and Leadership
![Page 6: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/6.jpg)
6
![Page 7: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/7.jpg)
7
Genesis of the KM Program…
• Senior leadership support since 2005
• Need for a KM Program and governance body – local efforts often uncoordinated and reinvent the wheel
• June 2006, “The NRC Knowledge Management Program” formally launched
• Late 2006 the KM Steering Committee formed
• Early 2007 brought on a full-time KM expert
![Page 8: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/8.jpg)
8
The KM Program gains traction…
• Early 2007 the KM Steering Committee ratified its charter as the governing body for KM
• July 2007 KM Program Status Update
• October 2007 Tomoye adopted as CoP platform
• Nov/Dec 2007 anticipated launch of KM awareness initiative, launch of KM Dashboard, and CoP training and communications
![Page 9: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/9.jpg)
9
…through the KMSC, the KM Dashboard, and CoPs.
• KMSC and distributed leadership
• Communities of Practice at NRC
• KM Dashboard and origins
• Other Ongoing KM Efforts• Strategic Planning and Communication• Knowledge-Sharing Practices• Expertise Exchange Program• Expertise Locator & SWP• Information Technologies to enable KM• KM Coordination and Reporting• Next-gen document management (ADAMS)
![Page 10: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/10.jpg)
10
KM Steering Committee
• Create a broad, agencywide awareness of the perspectives, purposes, and goals associated with the KM Program
• Ensure that the roles and responsibilities for the performance of the KM Program are clear and complementary
• KM Champions and KM Staff Leads• KM Chair and Agency KM Coordinator
• Foster communications and cooperation across offices for KM activities
• Establish performance measures for the KM Program: best practices, lessons learned, success stories and guiding principles.
• Promote the sharing and integration of industry KM practices• Speaker series• Web site resources• KM CoP
![Page 11: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/11.jpg)
11
The KM Dashboard (prototype)
![Page 12: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/12.jpg)
12
![Page 13: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/13.jpg)
13
The Future: Government 2.0
• AGING WORKFORCE redux
• Incoming wave of new and mid-level recruits
• Social media & social networking WORKS!
• Challenges to the high-security environment mythos
• New models of innovative practices for agencies
![Page 14: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/14.jpg)
14
The Future: NRC 2.0
• Primarily about people and sharing expertise
• KM relies on both tacit and explicit knowledge sources, internal and external to the agency
• Knowledge-sharing culture becomes embedded
• Generational integration of “Four Generations”
• Paradigm shift in career focus
• Accelerated rate of learning as an organization
• Social media / KM 2.0
• Learning 2.0
![Page 15: Starting a Change Reaction](https://reader036.vdocuments.mx/reader036/viewer/2022062322/568144a3550346895db167c7/html5/thumbnails/15.jpg)
15