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TRANSCRIPT
Start Your Training in the Cloud
December 6th, 2018
Agenda
• Training in the Cloud
• Learner Benefits
• Organizational ROI
• Tools & Solutions
We are a boutique company providing personalized adoption solutions
in the Oracle Applications space.
Who are we?
Adoption and Change
Intuitive user adoption models
including Communication, Change and
Training Delivery.
Custom End User Solutions
iAddie principles to create self-
sufficient users and produce high
impact training materials.
Cloud LMS and LaaS
Learning as a Service (LaaS) as an end-to-end
training solution for continuous learning
services that are created, hosted, and
deployed in the Cloud.
Why move to the cloud for training? a learner’s perspective
What do learners want from training?
Effective training is vital for job satisfaction. Employees today look for continuous learning opportunities that are accessible, relevant and engaging.
40%68%
74%
What do learners want from training?
Effective training is vital for job satisfaction. Employees today look for continuous learning opportunities that are accessible, relevant and engaging.
40%68%
74%
Employees who receive poor training leave their positions within a year.
Employees who say training and development are the most important workplace policy.
Employees who say that lack of effective training was their biggest hurdle at work.
Cloud Training Technologies and the Learner
Accessible and Engaging
Current and Refreshed
Multi-cloud Focused Tracked
and Measured
Social and Consistent
Accessible and
Engaging
• More easily and intuitively provide hands on training
• Easy single sign-on with 24/7, across device access
• Personalized with learning paths
• Modern tools – video, interactive quizzes, live environments, etc.
Keep the learning in the workflow
• Performance support enables meaningful learning that’s at-point-of need.
• With an accessible, easy point of training entry and re-entry learners can circle back to training at-point-of-need to access, engage and refresh
Current and
Refreshed
• Tools itself fits the modern rate of change
• Less interruptions and down-time
• Content refreshes in same location with similar feel
• Take only the content you need
• Stay agile!
• Learners need help when:• They can’t remember• Something has gone
wrong during an application of learning
• Something has changed since they last learned something
• They need to learn something new
Support learning at the moment of need
Multi-cloud
Focused
• Fits with other platform adoptions
• Integrates with other platforms
• Training will scale alongside the organization• Less intrusive• At point-of-need
Help them learn with apps they know
Tracked and
Measured
• Interactive learning with points and badges
• Verify completion of learning
• Set measured goals
• Compete with a team
It’s easy to track compliance & completion,
but what do learners want to see?
• Pick up right where I left off, whether it’s five minutes or five weeks later
• Provide course evaluations • Show me what I need most
without telling me• Let the data speak for itself so
I don’t have to look to metrics that show what I access and return to most
Social and Consistent
• Share learning on social platforms or through other integrations
• Utilize discussion boards for interaction
• Live features – including webinar and video
• Anonymous Q&A Safe Spaces• Ability to share and interact with
others
“Social” interactions with purpose
Why move to the cloud for training? an organizational perspective
Price and Start-up
Deploy and Access
Customize and Scale
Maintain and Store
Secure and Enhance
Cloud Training Technologies and the Organization
Price and Start-up
• Lower start-up costs
• Subscription based model
• Selected features
• Included upgrades and upkeep
• Web-based vs. hardware install
• Single sign-on
On Premise
• Perpetual License
• One-time upfront costs can range from less than $500 to more than $20,000.
• Setup Fee
• Charge for install can run over $25,000.
Cost comparison
Cloud Based
• License Fee
• One-time fee to access LMS for a set period
• Pay-Per-User
• Scale as needed from $1 -$10 per learner per course, or pay a flat fee per learner from $5 per month or even less
• Setup Fee
• $5000 range
Cost comparison
Deploy and Access
• Fast deployment
• Set it up in as little as one day
• Immediate creation
• Access anywhere, anytime via login
• Use any device
• Use an app
Customize and Scale
• Brand the platform
• Customize to the look and feel of your organization
• Create a consistent look
• Role out training as needed to groups and individuals
• Administrator roles for further support and guidance
Maintain and Store
• Free up space on devices with cloud storage
• Share information with ease
• Don’t worry about content getting corrupted or deleted
• Free up server space
• Easily update and create new content, check on users, or monitor progress
Secure and Enhance
• Share information securely on an encrypted platform
• Enhance user privacy
• Automatic platform enhancements
• Update and add content with no further costs or storage worries
The Key is Time to Competency
What cloud tools should I use?
How do you help your users stay agile in an increasingly cloudy world?
Cloud technology brings:
• Frequent refreshes
• New interfaces
• Intuitive changes (but is it really?)
Organizations bring:
• Process changes
• Culture changes
• New products
Some definitions…
• LMS – Learning Management System
• LRS – Learning Record Store
• EPS – Electronic Performance Systems
• DAP – Digital Adoption Platform
• ECM – Enterprise Content Management
• SaaS – Software as a Service
• TinCan – xAPI – Experience API
Electronic Performance Support
• “An orchestrated set of services that provide on-demand access to integrated information, guidance, advice, assistance, training, and tools to enable high-level job performance with a minimum of support from other people.”
• GLORIA GERY, ELECTRONIC PERFORMANCE SUPPORT SYSTEMS, 1991
Digital Adoption Platforms
Digital adoption platforms automate the product adoption lifecycle of a software application user…. The user is able to obtain full value out of the application in a very short period of time and is able to continue gaining value at a constantly maintained productivity level.- WhatFix
EPSLearning in the
Moment of Need
• Get to assistance in 2 clicks, 10 seconds
• Moving information from Content to Context
• Make itEmbedded, Contextual, Just Enough
Tools
Most overlay tools are Software-as-a-Service (SaaS) platforms and create dynamic step-by-step instructions. Capture the steps, edit the output and deploy content with these platform agnostic tools.
Oracle Cloud Guided Learning | Cloud Apps
• Easily captures tasks in any Windows or web-based applications
• Generates learning outputs in all major languages
• Has smart in-app support built in for users
• Creates at-point-of-need training
• Allows teams to collaborate on content creation, easily update new content, incorporate third party content, and publish
• Integrates with an LMS, LRS
How do they compare with UPK?
• Easy install and automatic updates
• Works with any web-based or Windows application
• Modern look and feel
• Intuitive design
• Built-in analytics – see what content is utilized most
• Access in-app or in an LMS or similar platform
Learning Management System
• Easily host and deploy training in the cloud
• Create a centralized location or hub for training, learning and collaboration
• Personalize training with learning paths and unique or role-based assignments
• Integrate with other platforms, like WorkDay or Salesforce
• Customize with logo and theme• Provide access through Single sign-on• Run detailed reports and dashboards• Integrate gamification and leader
boards• Access securely from anywhere on
any device
Not your Dad’s LMS…
• Social recommendations
• Learner created content
• Forums, discussion boards, chat rooms, chat bots
• Games, points, leaderboards
• eCommerce
• Blended programming
• Complex assignments, automatic recommendations
• Interactive content
LRS the next addition
Cloud Learning Considerations
Your questions
