starthospitality.waketech.edu

Sameer Pawa919-866-6158sspawa@waketech.edu

Public Safety Education Campus321 Chapanoke RoadRaleigh, NC 27603

START Hospitality

starthospitality.waketech.edu 919-866-5800

Be part of the growing hospitality industry!

Looking for a Career Change?

Be part of the growing hospitality industry

Skills from your previous jobs can be transferable with education and training.

A good personality and willingness to help and understand the needs of travelers is required.

For more Information

Program offered at least once per semester.

Next class: Jan-13–Apr.1Mon–Fri; 9 am–12 pm

To Register go to:

continue.waketech.edu

Certify Your Hospitality SkillsWake Tech’s Hospitality Certification Program is an intensive, 12-week course during which you will have the opportunity to earn all of the following certifications: •S.T.A.R.T.

(American Hotel and Lodging Association)

•ServSafe CertificationTraining in food safety standards

•TIPS (Training for Intervention Procedures) Awareness and skills training for safe and responsible alcohol sales

•OPERA Property Management System Software used in most major hotel companies

•Career Readiness Certification Employer recognized certification of essential reading, math, and location finding skills

•DelphiIntroduction to the world’s leading sales and catering system

•MICROS E 7Exposure to latest point of sale system used in most hotels and restaurants

Graduates of Wake Tech’s START Hospitality program have found

employment in area hotels, including the Sheraton Imperial, Holiday Inn,

Marriott Crabtree, Hyatt House, Umstead Hotel & Spa, SpringHill

Suites, and others.

Former students now work as:•Guest Service Agent (Front Office)•Room Controller•Banquet Supervisor/Wait Staff•Night Auditor•Sales Coordinator•Bell Staff•Housekeeper•Food and Beverage Wait Staff/Bartender

START Your Hospitality Career 12-week Certification Program

Developed by the American Hotel & Lodging Educational Institute (AHLEI), START is a training program that gives students and people re-entering the work force the real-world knowledge and skills needed for a long-term career in the lodging industry.START provides training for hospitality positions required of lodging operations. Topics include:

• Front office, reservations, housekeeping, bell services

• Restaurant service, banquet setup• Guest service professionalism

and career exploration

Program Cost $305 (Textbooks Included)Offered at least once per semester at Wake Tech’s

Public Safety Education Campus.

Earn the hospitality skills you need to work with:

Airlines•CruiseShips•ResortsHotels•ConventionCenters

CateringCompanies•BanquetHallsSeniorLivingCenters•Restaurants

Institutional Food Service DistributorsAnd More!

Successstories