STARAWARDS

CELEBRATING EXCELLENT CARE FROM AMAZING PEOPLE

Each day our 9,000 staff – whether working in our hospitals or local communities, clinical or support services – do amazing things to support our patients and services.

So it’s only fitting we recognise, reward and celebrate the people who have really demonstrated excellence in what they do through the trust’s Star Awards.

This year we’ve also introduced two new awards the Extra Life award, which recognises the work going on across the organisation to promote health and wellbeing, and the transformation award which showcases how we are driving out waste and improving services and efficiency despite today’s challenges in the NHS.

Of course we continue to pay homage to the huge impact our volunteers and fundraisers have on the quality of care we provide and we’re also presenting some special thank you awards to staff who went over and above what anyone could have expected of them in their roles.

We’re very proud to present all our winners and shortlisted nominees from ten categories and would also like to thank our generous sponsors for supporting this gala evening at The Middlesbrough Hotel whose hosts were trust chairman Deborah Jenkins and chief executive Professor Tricia Hart.

STARAWARDS

CELEBRATING EXCELLENT CARE FROM AMAZING PEOPLE

Other nominees:

• Cardiologyteam(FriarageHospital)–for going that ‘extra mile’ on a daily basis to make every patient contact with the department as stress free as possible.

• Criticalcareoutreachteam–described as ‘approachable, responsive and professional’ this team was nominated for their positive impact on patient safety, support and expertise.

• Districtnursingteam(Skelton)–this ‘incredible’ team was nominated by a family for their care given to a patient during a number of years of ill-health as well as supporting him to die at home with his family around him.

ClinicalTeamoftheYearFor a team committed to harm free care that demonstrates excellence in improving a service, managing a difficult issue, or implementing a service change that benefits patients.

WINNER: THE COMMUNITY DIABETES TEAM

This small team was nominated for the impact they have had in providing individual care for patients with complex diabetes, helping to avoid hospital admissions and the devastating consequences of poorly managed diabetes.

Winner The community diabetes team

RUNNER-UP: HAEMATOLOGY DAY UNIT

Caring for patients undergoing chemotherapy treatment; this enthusiastic and highly motivated team provides both outpatient and outreach services to patients and an open access service, as well as greatly valued support to colleagues in other specialties.

Runner-up Haematology day unit

BehindtheScenesFor teams and individuals working in support (non-clinical) services that do as equally important – but often unseen – tasks in innovative ways.

Other nominees:

• Dementiaclinicaleducators-for their dedication and commitment in rolling out awareness training to almost 6,000 hospital and community staff so far.

• JulieDunmoreandRosMoss(domesticsonward14)–for their ‘can do’ attitude and the role they personally play in maintaining patient safety.

WINNER: LAUNDRY AND SEWING ROOM

Day in and day out this team makes a valuable contribution to the smooth running of our clinical services, but this year they went even further, developing and raising money to support two new dementia initiatives – activity blankets and forget me not pillow cases.

Winner Laundry and sewing room

RUNNER-UP: NATALIE SNAITH

A ward clerk on the renal day unit, Natalie’s professionalism and the support she gives to staff was clearly priceless but it was the way she calmly dealt with a potentially life-changing situation to get the best outcome for a transplant patient that impressed the judging panel.

Runner-up Natalie Snaith

RUNNER-UP: JANE MATTHEWS

PartnershipWorkingFor a team or service in the trust, or with other organisations, that shows the best in partnership working to improve – or change – a service for the benefit of patients.

Other nominees:

• PaulaAtkin,TonyBellamyandAnnMcCormack-for being instrumental in creating a family suite on ward 14 which one relative described as a ‘safe haven to comfort our family and friends.’

• Maternalmentalhealthsteeringgroup–for their exemplary partnership working to improve care for women suffering from mental health problems during and after birth.

WINNER: THE VITALPAC TEAM

A brilliant example of how clinical and IT staff can work together to deliver an innovative patient safety project at pace, this team’s successful bid to the Nursing Technology Fund has resulted in a clinical technology system which is helping staff provide safer, higher quality, more efficient care to patients on the wards.

Winner The VitalPAC team

Jane’s enthusiasm and drive in leading the trust’s involvement in an innovative telehealth pilot for women with pregnancy induced hypertension - together with four other maternity assessment units – meant the trust was one of the top patient recruiters to the pilot.

Runner-up Jane Matthews (maternity assessment unit – James Cook)

InnovationFor excellence in creating or implementing an innovation that has had a significant impact on the clinical – or non-clinical – services they provide.

Other nominees:• KarenAinsworth–her simple

idea of handgrips for dementia patients receiving treatment in the cardiac catheter labs was recently ‘highly commended’ in the NHS Innovations Bright Ideas in Health awards.

• Paediatricscoliosisteam–for their use of film with teenage patients to take prospective scoliosis patients through their whole treatment journey.

WINNER: ROBOTIC SURGICAL TEAM

Thanks to charitable funds, the trust was able to buy a Da Vinci robot initially to improve surgical outcomes for patients with prostate cancer but the enthusiasm and collaboration of clinical and non-clinical colleagues has meant it is now being used across a range of specialisms.

Winner Robotic surgical team

RUNNER-UP: PAT MCCABE AND MARGARET MCLEAN

As the only two therapy radiographers in the country who are chemotherapy competent so can assess, supply and review patients receiving this treatment and radiotherapy, Pat and Margaret not only educate trust, GP and hospital staff but run weekly clinics to help patients with severe side effects from treatment.

Runner-up Pat McCabe and Margaret McLean

WINNER: DAWN COULTHARD

MargaretToaseUnsungHeroAwardGiven in memory of Margaret Toase - long-standing chair of the trust’s staffside committee – to an individual who goes that extra mile, demonstrating excellence in providing clinical or non-clinical services, and who puts patients at the heart of everything they do.

RUNNER-UP: DR KOPPARAM NAGENDAR

Other nominees:

• CatherineBates(diabetesspecialistnurse,FriarageHospital)–for always putting patients first, going out of her way to inform, educate and support patients, carers and colleagues.

• DavidLongstaff–due to retire this year after 41 years in the NHS, including 30 at the trust, ‘Dermy Dave’ – as he’s affectionately known – was described as an unsung hero who is adored by patients.

A stalwart of the accident and emergency team at the Friarage Hospital, Dawn received nominations from an array of staff - porters to consultants – who described her as ‘truly a star’ known for her kindness, wisdom, depth of clinical knowledge and hugs of reassurance. A true role model for the NHS!

Winner Dawn Coulthard

‘A caring and highly respected member of the team who leads by example and is dedicated to his patients and improving the skills of colleagues’ was how a number of orthopaedic staff described this associate specialist, who has worked in spinal surgery for almost 20 years. Another said ‘if we could only clone him!’

Runner-up Mr Kopparam Nagendar

RUNNER-UP: JACQUI JONESWINNER: MEDICAL ENGINEERING TEAM

TransformationFor an individual or team who are embracing transformation to drive out waste and improve services and efficiency to make us truly patient-centred despite today’s challenges in the NHS.

Runner-up Jacqui JonesAs the trust’s sepsis nurse, Jacqui knows the importance of good training to ensure we continue to provide the best care to patients but, aware of how tight resources are, she took the initiative to negotiate with suppliers to provide free training material and equipment, starting with securing free catheters and encouraging others to take this proactive approach.

Winner Medical engineering teamTruly inspirational in their attitude and commitment to transformation, this team has embraced a number of initiatives including taking over first-line maintenance of some equipment, saving almost £100,000, making further savings of £50,000 on regular equipment supplies and developing a way to sell on old equipment that would have previously been thrown away. They’ve also changed their working patterns to introduce an out-of-hours service, as well as providing support to community staff.

WINNER: RAY WHEATLEY

ExtraLifeAward In recognition of work going on in the trust to promote health and well-being - a core feature of the Extra Life programme of which we’re a partner organisation.

Winner Ray WheatleyWith a genuine passion and enthusiasm for exercise and wellbeing, Ray was placed with the Trinity Holistic Centre as a PROSPECT volunteer and has certainly made his mark setting up an interactive gardening project, running health walks, encouraging patients, visitors and staff to enjoy gentle exercise and even coaxing a team up a Lake District mountain! This commitment was instrumental in the centre getting its first grant from South Tees Clinical Commissioning Group to further develop exercise programmes for patients and staff.

Other nominees:• Dementiaclinicaleducators–

since 2013 this dedicated team has been transforming the way people with dementia are cared for in the trust, providing bespoke training for almost 6,000 staff.

• DebiMcKeown–for being the driving force behind the creation of the trust’s therapeutic care volunteers.

• RayWaters–for his leadership of changes in theatres at the Friarage Hospital which have increased the efficiency of operating sessions.

WINNER: CLAIRE HOOD RUNNER-UP: CAROLE HUGHESRUNNER-UP: YVONNE AND TERRY BYTHEWAY

RUNNER-UP: CLAIRE APPLETON

Joint runners-up Yvonne and Terry BythewayThis duo, known for the listening ear they provide to patients and their families, largely volunteer on ward 28 and in our spinal services, giving a huge amount of their time, compassion and respect to everyone they meet.

Carole HughesFor the last year, Carole has volunteered with the dementia education team gathering feedback from carers of patients diagnosed with dementia. She was nominated for her ‘wonderful manner’ with families and ideas on improving services.

Winner Claire HoodA regular volunteer on ward 21 – the children’s medical ward – Claire’s unique ability to find something to talk about with a patient or engage in an activity, has made her a firm favourite with staff and patients alike. She’s also an invaluable support to parents often facing difficult times as is described as a ‘great role model’.

VolunteeroftheYearFor an individual or team who, through their volunteering efforts, have made a positive difference to a trust service or to the lives of patients.

Other nominees:• DebiMcKeown–for her

passion in developing our army of therapeutic care volunteers which have had a massive impact on patient experience.

• Occupationalhealthphysiotherapists–for a series of events they organised across the trust for ‘workout at work day’ which included a range of initiatives from mini-health checks to free exercise taster sessions.

Runner-up Claire AppletonA school nurse at Priory Woods School, the inspirational work Claire does to help youngsters become continent – and the support she gives to families – has had a huge impact on the quality of their lives.

FundraiseroftheYearAwarded by South Tees Hospitals Charity to an individual or team that have made a major difference to the trust through their fundraising activities.

Other nominees:• HayleyHutchinson–as

lead midwife for bereavement care in maternity services, Hayley took time away from her own family to raise funds to improve the service.

• TheJackMoylefundraisingteam-for their on-going support to the neonatal unit at The James Cook University Hospital, raising thousands of pounds for the service

• JoeParker–a stock controller at Tesco’s local distribution depot, Joe came up with the idea of donating damaged and end-of-line stock to local charities including ours! A true community champion with a heart of gold.

WINNER: TRACY AND RICHARD CLARKE

Richard and Tracy Clarke are a truly inspirational couple who turned their own personal and tragic circumstances – the loss of their ten-year-old daughter Abbie to sudden unexpected death in epilepsy - into setting up their own charity to promote awareness of epilepsy and raise funds for research, equipment and support for other families.

Since 2006, they have raised a phenomenal amount of money for the trust with their latest donation of £50,000 enabling us to upgrade the paediatric day unit.

Winner Tracy and Richard Clarke – Abbie’s Love

RUNNER-UP: FAT LADS ON BIKES AND PHAT LASSES IN TRAINERS

The care his aunty Linda received on ward 14 at The James Cook University Hospital prompted Neil Bullock to begin a fundraising effort that has captured public imagination and, ironically, led to him being a patient in the hospital he was raising money for after a coast-to-coast cycling accident. The lads and lasses estimate they will raise around £34,000 for the ward by the end of the year and now have over 100 members, all of who are doing an amazing job!

Runner-up Fat Lads on Bikes and PHAT Lasses in Trainers

SpecialThankYouAwardsIn recognition of staff who have gone over and above what anyone could have expected of them in their roles

SUSAN BENSON

Susan went out of her way to help a very distressed patient who was stuck in the cold, alone, in Middlesbrough town centre as her new electric wheelchair had lost a wheel and she was worried how to get home to Saltburn. Despite the disablement services centre being short staffed and busy, Susan tracked down a taxi firm willing to help and kept in telephone contact with the patient to reassure her help was on its way.

Thank you Susan Benson

STEPHEN BELL

As a health and safety advisor, Stephen was approached by the Trinity Holistic Centre for advice on a project to develop the centre’s garden into a therapeutic space for patients. But he didn’t stop there…

Stephen then used his own time and contacts to round up support from across the trust and Carillion, fundraised and worked closely with a team from Camelot who devoted their time and materials. In just nine weeks the garden had a vegetable patch and an array of raised beds and it’s proved to be a hit with the hundreds of patients, carers and staff who use it.

Thank you Stephen Bell

PAEDIATRIC TEAM

Thank you Paediatric teamThe care, support and friendship provided by the paediatric team to patient Hannah Dowson and her family forged a very special bond over the years. Due to a severe debilitating illness, Hannah was blind, paralysed and reliant on a life-support machine and sadly died in 2014 aged 16.

During her time in our care, the team did not just focus on her physical needs but also tried to make her time with us as memorable and full as possible arranging some ‘me time’ for Hannah and her family in the hydrotherapy pool as a birthday treat as well as taking her to an ice skating rink. The team are worthy recipients of this award.

PROFESSOR TRICIA HART

The IMProVE project team

For more information about the Star Awards, or sponsorship opportunities, visit the trust’s website at www.southtees.nhs.uk

or contact Caroline Parnell on 01642 835592 or by email caroline.parnell@stees.nhs.uk

Withgratefulthankstooursponsorswhomadethe2015awardspossible

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This year she presents the chairman’s award to the IMProVE (Integrated Management and Proactive Care for the Vulnerable and Elderly) project team.

The team, made up of clinical and support services, came together to manage a major change programme in partnership with South Tees Clinical Commissioning Group and local authorities.

In the last year, this programme has resulted in the development of a range of new services and initiatives, including bringing stroke rehabilitation services together, as well as the closure of the Carter Bequest Hospital.

It has impacted on hundreds of staff – many of who have had to change where and how they work – but thanks to the project team this process has been managed efficiently and effectively.

Chairman’sAwardEach year Deborah Jenkins gives a special award to an individual or service, who she believes has excelled and best demonstrates the values of the trust.

The IMProVE project team

The commitment and dedication of this team is a testament to the power of working together to achieve a goal of improving health services for some of our most vulnerable patients and providing care closer to home.

LifetimeAchievementAward–ProfessorTriciaHart

With Tricia retiring as chief executive in January 2016, it is only fitting we take this opportunity to honour her for the contribution she has made – not only to our trust over the last 11 years but to wider NHS for more than 40 years.

Since 1975 her career has been rich and varied across every genre of the health service, both at local and national level, including advising Sir Robert Francis on two reviews following the failings at Mid-Staffordshire. Her awards and accolades have been vast but for Tricia the patient has – and always will – come first. We wish her a well-deserved early retirement and present this award as a small token of our appreciation.

HOSPITALS CHARITY

SOUTH TEES

Together we do the amazing